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Locksmith reviews in Saint Charles

  • D
    Frank Zykan Safe & Vault
    The restoration job was done poorly and furthermore they shipped the door in a completely inadequate way. When it arrived there was no damage to the crating yet the door was in pieces, broken. This was a solid bank vault door and it has been so badly restored that metal one inch think fractured. It was incredibly disappointing and further the company's response was essentially 'bad luck'. Not professional and very surprising. I have since found other disappointing reviews. This was $35,000 totally wasted - a big lesson.
    - Harvey B.
  • A
    am lock and key
    Very responsive customer service - near real time responses to chat/text. Tech was within appointment window and was able to resolve/fix a broken lock that a previous competitor had not. Much appreciated.
    - David G.
  • D
    ARC Locksmith Service
    The initial interaction went well. Quick and responsive. However the key template he used couldn't be copied by 4 different locations without a special order key. I tried to contact them twice to figure out a solution that didn't involve me paying $10 per special order key and he never returned my calls. I've called a second company to rekey the house.
    - William K Y.
  • A
    ARC Locksmith Service
    I called ARC and they came out the next morning. They technician was very prompt and efficient. We had 12 locks, and he was finished in an hour or a little less. He was very nice and professional. We will be using them whenever we need this type of service again!!
    - Vikki H.
  • A
    ARC Locksmith Service
    I called each time to make appointments and Tony called me back in a couple hours. They came out to the house the next day. After explaining which locks needed to be keyed they went right to work. On the first appointment one lock needed to be replaced. It didn't take them very long to complete the work. The interaction I had with Tony when I called and the employees who did the work was great. I hold ARC Locksmith in high regard and would definitely call again for any locksmith work!
    - Larry M.
  • A
    ARC Locksmith Service
    Tony was great! He gave me a quote on the phone. He was very friendly, professional and arrived as promised (within 30 minutes of my call). Quickly got me into my car with no damage to my vehicle. I hope I don't need lock-out services again, but if I do, ARC will be the one I call. Tony also mentioned that he can make extra vehicle keys -- a service I may contact him for in the future.
    - SANDRA P.
  • A
    ARC Locksmith Service
    Perfectly. Our front door lock was wiggling in its setting and the deadlock required a hip-bump to lock. The garage deadbolt also required a hip-bump. I was certain we would be told we needed new locks, but was pleasantly surprised when Rom, the repair man, said he could fix it. And he did. I've never been more pleased with a repairman. Rom is not only a professional who knows what he's doing, but he was fun to be around.
    - JEANNE F.
  • B
    ARC Locksmith Service
    I purchased a $29 deal for a locksmith service call as multiple sets of keys had been lost to my home.  Unfortunately, the technician was late because he had to take a tool to another technician but I never received a phone call to that effect. The technician arrived and changed all 3 locks.  I tested all the keys before he left and the garage door key was not  working - so that took extra time.
    - Gwen C.
  • A
    Ron's Locksmith Co
    I was very happy with Ron's service. He was on time and did the work fast. He even realigned one of my locks that was off and was hard to lock and unlock. It's perfect now! He also helped me reset the garage pinpad code. He was very nice and helpful!
    I will definitely use him for any other locksmith needs I may have in the future.
    - Michael J.
  • A
    ARC Locksmith Service
    I had never been given keys from my laundry room to my garage, and my key to the front door didn't work in the laundry room door. The locksmith was able to come to my home the same day I called to make an appointment.  The new keys were made quickly, and the locksmith was professional and competent.  I would definitely use this company again.
    - Marilyn H.
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Locksmiths in Saint Charles

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