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Irrigation System reviews in Saint Charles

  • F
    GREEN TURF IRRIGATION LIGHTING DRAINAGE
    The sales rep came out. He asked me for a survey. Then stated he would need Google Earth to get the measurements of the deck and patio. I gave him the measurements. You would think he would have come prepared with at least a tape measure. After all, that is what the company does for business. It took six days to get a quote via a phone call. He basically implied that he would give me a verbal quote, that was outrageously expensive, so that he would not have to create a formal one if I was not interested with his verbal one. The estimate was 45% more expensive than another business in Lake Saint Louis.
    - STEPHEN D.
  • A
    Metro Lawn Sprinklers & Landscapes
    Metro Lawn Sprinklers is a very professional company. They are punctual and call before with an estimated arrival time. The not only shut the system down for winter but checked the system, heads etc. They notified me of a couple of areas of concern and gave me alternatives to fix. I have always had good experiences with Metro from the ability to contact, ease of setting appointments, overall professionalism of the service and follow up. Highly recommend.
    - Ron R.
  • A
    Metro Lawn Sprinklers & Landscapes
    The serviceman was very thorough and knowlegeable. We have Metro to service our sprinklers every year and have always had a positive experience. We always sign up for Metro���s prepaid service plan witch includes spring activation, winterizing and back flow check at a very reasonable price. We would recommend Metro to anyone
    - Edward R.
  • C
    LAWN AUTHORITY
    The gents that show up to your home are always nice and professional. Getting ahold of their office staff and scheduler is almost impossible. No telling if you will get a return phone call. One repairman showed up without the correct equipment because he wasn't given full information of the issue we had.
    - Joe J.
  • A
    Metro Lawn Sprinklers & Landscapes
    Scott showed up shortly after the start of my service time window (YAY!), and he began the process of shutting down the system. Because I have a 28-year old analog control box for my system, I gave him a hand with cycling through the various zones to blow out the water. Scott mentioned he has seen and used a couple of these old analog models, but I told him I'd give him a hand since I was well acquainted with it. Afterward, he thanked me for giving him a hand. I mentioned some technicians in previous years had suggested I replace the analog control box, but I declined because I thought they said the price to do wasn't cheap. However, Scott mentioned to a digital control box wasn't that expensive ($160), so I will have to consider it maybe for next spring (the old control box does work, but it is a bit tempermental! :) ). Since I pre-paid for the start-up and shut-down package last winter ($235), there was no charge for this visit.
    - RAYMOND S.
  • F
    Metro Lawn Sprinklers & Landscapes
    After a friend left a review, Nick Ferguson found him on Facebook and harassed him, because it wasn���t a 5 star review. Saying, ���this isn���t the route you want to go. I know where you are, who you are, and who you���re related to.��� 0/10 would recommend.
    - Lexie S.
  • A
    Metro Lawn Sprinklers & Landscapes
    I was very pleased with the prompt response and the professionalism of the Metro folks. I received a very clear and detailed understanding of exactly where the sprinkler heads were to go and how they would operate. I was also shown exactly which options I could include with the system and given a choice of the ones I wanted. Metro���s price was much less than the other quote I received. They placed the control box inside my garage instead of on my front porch as the other bidder planned. Once installed, I received very detailed instructions on operating the system. I���m very happy with my choice of Metro Lawn Sprinklers and Landscapes!
    - L T.
  • A
    Metro Lawn Sprinklers & Landscapes
    Metro designed and installed my irrigation system several years ago. They have completed the annual service agreement since then. There are always going to be something that happens in error, and the one time something happened this company immediately stepped up and rectified the problem. I definately would recommend them.
    - lauren l.
  • A
    Metro Lawn Sprinklers & Landscapes
    We have used Metro Lawn Sprinklers for the 20 years we have lived at our current address and have been very satisfied with all of the work they have done during that time. They are very punctual and reliable.
    - Max A.
  • A
    Metro Lawn Sprinklers & Landscapes
    Very well. Lead technician Justin, who specializes in finding broken wires/diagnosing electrical issues, arrived at his scheduled time. I had flagged all of the sprinkler heads and valve boxes, which Justin said he appreciated; he said most of the cost of these types of repairs is for time spent trying to find all of the valve boxes and sprinkler heads, which can become hidden under thatch and clippings. After explaining to Justin what the earlier technician had inspected and tested, he began to systematically step through the sequential zones as I shadowed him. As we traced the various waters lines and valve boxes through the yard, he explained what he was doing and why, which I found very informative. We found the broken wires at the third valve box, which Justin repaired, and then he stepped through and tested the remaining six valve boxes to ensure there were no other broken electrical wires in the system. At some of the valve boxes, Justin found some suspect wire connectors, which he said were typically used in older systems like mine but were not used anymore because they tend to fail (he was surprised that I hadn't had issues with them in my system due to its age). Where Justin found a suspect wire connector, he replaced it with a new, more dependable one to ensure it would not be a problem in the near-future. When he had finished his repairs and reviewing all of the valve boxes, we ran the system to ensure all zones were working properly. I was very satisfied with the thoroughness of Justin's work and his expertise, and I really appreciated his allowing me to shadow him during his work and his explanation of his work. Also, I am very happy with him identifying the suspect wire connectors and replacing them, which undoubtedly saved me future problems and repair service calls. Not only do I recommend Metro Sprinklers for such lawn irrigation issues, but I would also personally recommend requesting Justin to perform them.
    - RAYMOND S.
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Lawn Irrigation Services in Saint Charles

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