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Ent Doctor reviews in Saint Charles

  • A
    I first consulted Dr. Robert O'Bert at Ballas ENT concerning a rapid hearing loss last October. He directed my treatment to his audiologist, Dr. Emily Barden. She has been extremely helpful and patient with me. In fact she has gone beyond all expectations. Dr. Barden is well acquainted with the products and audiology testing equipment. She has recommended additional devices such as a BiCros aid for one ear that is completely deaf, a TV link allowing me to understand television, a mic for certain meeting or distant situations and a program useful in venues with telecoil equipment such as theatres, etc.. She also referred a CaptionCall telephone service for me. This telephone is provided free to hard of hearing patients who need assistance on the telephone. The caller's remarks are captioned on a screen while at the same time the voice can be amplified quite high. This is covered by a federal program few are familiar with.
    None of this however is as valuable as Dr. Barden's expertise, kind patience and understanding. A very friendly, professional and pleasant person.

    The office staff here is also friendly and helpful.
    - LEE P.
  • C
    Follow-up for first appt where he prescibed medication for Acid Reflux. I am 50 years old and I have encountered hundreds of doctors due to my birth defects. This Dr. was one of the worst. He did not allow for questions and he smirked when you tried to ask. As if I was wasting his time. He handed me a brochure and said "this will answer your questions." Well it didn't. Second appt the staff had me check boxes on a page for issues I was having. I indicated 3 items. When the Dr came in looked at my throat and promtly said "you don't need to come back." He started to leave the room and I asked him a question about the items I wanted to address. He pretty much blew it off and out the door he went. I should have asked for my $50 co-pay check. Horrible experience and I would recommend going elsewhere..
    - Chris & Ginny T.
  • A
    The people in the office are extremely friendly and helpful. They have a very good and friendly manner. They basically tell me what's happening. Dr. Park has been pretty much available whenever I needed him. He's a typical doctor. If I help a little bit, he's a little bit late and if he's not, he's right there. The staff friendliness and his bedside manner are very good. His communication skill is very good as well. I didn't have to deal with the billing and administration, and so I don't know about that. I will continue to use him in the future.
    - James H.
  • A
    He was very attentive and did a good job. He has the state-of-art facility as he puts everything in the computer, rather than write it down and I am impressed with it. He did an excellent job on the surgery. He explained everything. He came and talked to me after the surgery and put me at ease.
    - Carol M.
  • A
    great she really liked the doctor. she is 91 so that is saying a lot.
    - Paul K.
  • A
    I was very satisfied.
    - Terry R.
  • B
    He is really friendly and good. I will use him in the future.
    - Elonka D.
  • A
    He is a very caring doctor and he is professional. I think he knows exactly what he is doing in his field.
    - HEATHER G.
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Ent Doctors in Saint Charles

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