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Decks reviews in Saint Charles

  • A
    Covenant Contracting LLC
    Great. The owner, Will, gave me an honest and reasonable quote, stated that what is quoted and the work agreed upon will be done exactly as stated. This was true, and the guy who did the work was on time, did high quality work and finished in good time. I highly recommend Covenant Contracting.
    - Michael H.
  • A
    Beaty Home Improvements
    I have used Beaty Home Improvements over the last couple of years . I am currently using them to catch up on my projects lists after moving into my current house a year ago. I've worked with Jon, Galen, Rob and Jeff and would have no hesitation recommending them to others.
    - Steven K.
  • C
    StL Design & BUILD
    I'll start by saying the deck was completed quickly and looks very nice. If any one of the issues below occurred on its own, it may not have been a big deal. But there was an accumulation of issues. 4/21/19 Ken and Rob came out today to address several of the issues, so I have updated the review. From the beginning, I did not have a great feeling. The day we called for bids, they were the first company to get back to us and even sent someone the same day. I had no intention of making a decision and said we needed time to think. The salesman who came out (Rob) seemed almost offended or angry, saying things like, ���What is there to think about?��� But he gave us one of those ���today only��� propositions that I feel like a fool for accepting. We signed a contract, letting them know we did not want the work to start until we received our annual bonus. We heard back about two weeks later from someone wanting to schedule us for the following week. I reiterated that we wanted to wait because of the bonus. The man on the phone seemed confused and said something like, ���You guys are financing, right? Why do you want to wait?��� I was a little put off by this since I already got confirmation from Rob that this wouldn���t be a problem. But after some discussion, we agreed to start the project and not send the financing through until the it was complete. Still we got the feeling they were more concerned with their schedule than ours. When they dropped off materials, which included a bag of cement, some of the cement spilled out. We now have a cement stain in that spot. 4/21 - Ken said he will have someone come and clean it up on Monday, 4/22. Lack of communication between the ground crew and the office was apparent throughout the project. We called the office several times with questions they just couldn't answer because they hadn't talked to the crew. Communication with us, the clients, was not great either. Once the majority of the project was finished, a rail was short by one board. They told us they would eventually finish it but didn���t give us any kind of timeline. After about two weeks we called and asked. Again the office didn���t know any more than we did. Once it was finished, it failed the first inspection. The distance between the bottom step and the ground was too far. We didn���t know it failed until we saw the notice on our front door knob. And we had to call STL Design and Build ourselves to address it. They said they were aware and this was a result of a new regulation in St. Charles County. They said they were going to fix the issue, but never discussed with us how it was going to be fixed. Their ���fix��� was to pour a concrete step around the entire deck, which they later told us was something the county required. If we had actually had any discussions about it, we may have come to the same decision, but we were not involved in this part of the planning and I���m really not thrilled about a concrete step halfway around our beautiful tigerwood deck. There were cigarette butts all around the construction area. We don���t smoke, and this seems very unprofessional. There were a handful of tools left behind. I let the office know about this, but no came to collect them until Rob came back out on 4/20. One of the covers on our exterior outlet was broken off. 4/21 - This was replaced. We had some spare wood along the side of the house that has now disappeared. I assume it got mixed up with the builders��� supplies and it is now gone. 4/21 - Ken offered to drop off some replacement lumber in the next few days. At least two screws holding parts of the deck in place have snapped and boards have started pulling away from the deck. It is less than three months old. 4/21 - Ken replaced with new screws. For the amount we paid we expected more. Rob did come back out on 4/20 to discuss everything listed above and said he would talk to the owner, Ken. If we hear back and they are able to make any of this right, we will be sure to update this review.
    - Theodore V.
  • A
    Integrity Custom Painting L.L.C.
    Alex restored/restained a 100+ year old truck which was a family heirloom, and it turned out absolutely stunning. We entrusted him with this job after he stained several custom barn wood doors that are also in our home -- another beautiful job. Not only is his work the upmost quality, we enjoyed getting to know him throughout. He's a class act!
    - Kendra N.
  • A
    Integrity Custom Painting L.L.C.
    Alex did a great job from start to finish. The estimate was clear and he took the time to go through every line in detail with me before starting the project. He also made suggestions up front for options that would allow him to complete the project at a lower cost without noticeably sacrificing quality. Alex was prompt, extremely kindhearted, took great care to ensure my belongings were kept safe from paint while he worked, made sure I was completely satisfied at every step throughout the project, and delivered on everything he promised. The next painting project I have, Integrity Custom Painting will be the first ones I call.
    - Craig L.
  • A
    Artistic Decks
    LOVE, LOVE, LOVE OUR NEW COVERED DECK Beyond Awesome! No BS, no flashy promos, no hidden extras. Derrick Brumley is a breath of fresh air. Don���t be fooled by his looks. He is an experienced professional with a small business who back his products and services, uses high quality wood and products and hires friendly, experienced individuals and professional craftsmen, carpenters, and sub-contractors. Like everyone else in our area, our install was pushed back because of the snow, rain, frigid cold, more rain, etc., but it was well worth it. John and Chris were our crew. They appeared every day at 6:30ish and semi-quietly got their tools and equipment out for their days work����. Sawing didn���t begin until after 7 am. When they left each day, the work site was cleaned up, organized, and covered in the event of rain which we had throughout the project. Derrick appeared intermittently throughout the project and was open and honest and answered all our questions. Only issue was misunderstanding with electric sub-contractor and Derrick took care of it. Other than that, everything went smoothly. I give Artistic Decks and Derrick, John and Chris, and Shawn(siding, gutter guide) an A+ and highly recommend hiring them.
    - Linda K.
  • A
    Honey- Do Handyman LLC
    GREAT! The owner pointed out the structural issues with our deck staircase, as well as pointed out the deck boards and railings which we knew needed to be replaced. He also replaced a wooden deck screen door which had rotted with age. The deck paint from Sherwin Williams he recommended was almost an exact match to our upper screened in deck which had Behr stain on it. The crew was amazing, on time, and completely cleaned up every trace of their work, We are thrilled with how the deck turned out and impressed with the owner's honesty. We appreciative that he did not try to "over sell" us on repairs. I will definitely re hire this contractor. All of our neigh boors are impressed with the results. My husband added new solar deck lights to the deck stairwell and now we can enjoy our "new" deck into the late summer / fall.
    - karen d.
  • A
    Herrod Construction
    Impressed with the quality materials and workmanship of Mr. Herrod and his crew. This was a difficult project handled with obvious skill and professionalism by trustworthy people who delivered more than what was expected. Thank you to the Herrod Construction Company for a solid, well designed product and meticulous cleanup.
    - Jim D.
  • A
    Jackson Custom Homes & Remodeling LLC
    I have used Frank Jackson before, and was once again pleased with the work done. I needed the interior of my condo painted, as I was anxious to place my home on the market. There are many vaulted ceilings and a lot of woodwork. Although my condo is only about 1600 square feet, I thought thought the job seemed very challenging. Frank came by and quoted a price of about $5000.00 ( including paint of course.) As I was in a hurry, he had a crew of 3 workers start the following Monday. They worked 6 days total, and the result was just beautiful. All walls were a light grey with white woodwork. They finished painting July 30, 2018. I was able to put condo on market August 6,2018. It sold August 7 for $7000 over asking price. Maybe I would have had the same result without the outstanding paint job, but I seriously doubt it. The condo I am moving to will need some work. I already know who I will be calling for that work--Jackson Custom Homes.
    - MARGIE C.
  • A
    Terbrock Remodeling & Construction
    We chose Terbrock Remodeling and Construction to build our new addition that consists of a 3rd car garage (with insulation and drywall), covered patio and uncovered patio for a hot tub. And we couldn���t have been more happy with the results. Tom and his crew are experienced craftsmen and they did a fantastic job. Early in the process, Tom was able to take our vision, help us firm up the design and provide a reasonable estimate. And the entire project was completed on budget. I can see why this construction company is in demand. If you���re dreaming of any size construction or remodeling project, I highly recommend taking your vision to Tom and start the process by getting an estimate. You might be surprised how close you can be to having your dreams come true. -Satisfied Customers
    - Michael J.
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Deck Contractors in Saint Charles

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