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CSM Construction

Founded 2008 • Angie's List since April 2011

C Rated | 4 Reviews

Description

CSM is a certified mold, lead and asbestos remediation company. We do emergency service work and remodeling. Please visit our web site and call for a free estimate on your latest project....

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Verified Reviews

A few reviews for this pro…

A

RATED

05/21/2012

We were doing laundry at home just like any other day. I walked into the kitchen and noticed water coming through my wall into the kitchen from the laundry room and out of my laundry room door. Water was pouring out from under the washing machine and draining into my air conditioning ducts, down my walls and pouring into my electric panel that powers my house. I contacted CSM right away and they w...

DESCRIPTION OF WORK
As an insurance broker, my job is to make sure that my clients are taken care of and most especially during the time of a loss. Whether its fire, mold, water back-up, storm damage, or flood, CSM is the only company I have my clients call. Not only do they have the latest and greatest equipment in the industry, their customer service is exceptional. Their response time has blown other restoration companies out of the water and I know that they can call them any time of day or night and they will be there. I have brought them onto jobs on a Saturday morning where other restoration companies told my clients they would be there Monday. I see my clients go through losses and this time, I was the client in my own home with a water loss. My washing machine drained from the bottom and we didnt know it was happening. Water was everywhere!

CATEGORY remodeling,water damage restoration

F

RATED

02/28/2012

That was about a year ago and they have still not finished the work.  My roof still leaks, shingles are flying off of the roof, and several thousand dollars’ worth of tools are missing.  Even though I have requested an itemized bill several times, they refuse to give me one.  They told me originally that I would have to pay $1,700 extra and then they told me randomly that it ended up being $13,000...

DESCRIPTION OF WORK
We hired this company to repair 2 houses after a tornado.  My insurance paid them and they charged me $13,000 extra.

CATEGORY remodeling,roofing,home builders

F

RATED

02/04/2012

My husband and I spent a lot of money on the floor and not to mention all the aggravation we had to go through.  I am advising anyone contemplating a job of this size to try to check as best they can on acquiring a reputable contractor.  But again, my advice is not to use this company for anything in the future.

DESCRIPTION OF WORK
Please do not use this company for any services.  We had a porcelain tile floor put in starting from our laundry room, going into the kitchen and then down the hall encompassing a bathroom.  My husband and I purchased the tile from another company.  There was nothing wrong with the tile or the mortar I purchased.  The installation was horrendous.  We purchased 18" tiles and had the two men put the tiles on a diagonal throughout.  The crew CSM sent out was in no way knowledgeable about tackling a project like this.  Two contractors were not enough to do the job, and the project manager was never on site.  The mortar started flaking and coming out within 3 days of when the job was completed.  The porcelain tile which should last a lifetime, started cracking.  I called numerous times with no one calling us back.  Finally, I contacted the manager, and he agreed to come to our house.  He looked at the work, and he even said the work was not done correctly.  He agreed to replace over 24 tiles to see what that would do.  The manager sent the same two workers out again, and the same thing happened again.  I have had grout specialists out to our house, and all have said that the application of the mortar as well as how the tiles were installed was done very poorly.  The installers did not have any idea of what they were doing.

CATEGORY home remodeling

SERVICE PROVIDER RESPONSE

This is not a customer of CSM Construction.
B

RATED

04/07/2011

We discovered mold in our half-basement bathroom, and checked with several companies before deciding to go with CSM. CSM started mold removal and remediation in our bathroom, and then discovered more extensive mold damage in another area of the basement. At that point, we came to an agreement with CSM on an extension of the project, as well as the increased price. Over the next couple of weeks, CS...

DESCRIPTION OF WORK
CSM removed mold from our basement bathroom and family room and re-built walls that had needed to be removed.

CATEGORY mold removal

SERVICE PROVIDER RESPONSE

Thank you for your business. We appreciate you taking the time and initiative to write a report on the work done on your home. If there is anything we can do for you in the future please let us know. Thanks again for the work it was a pleasure working with you and your husband.

Services Offered

water-lead-mold removal, roofing, remodeling, general contracting, custom home building, sun rooms, theater rooms, you name it. Please visit our website for details; www.csmconstruction.com

Services Not Offered

Ask for details.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Yes