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Roofing reviews in Rogersville

  • B
    Had some roof work done six years ago and four years ago a small area started leaking. Tried to repair it several times myself and, at best, it seemed all I had done was put a band-aid on it. Reviewed several companies on Angie's List and Dale's Roofing was at the top with an A and over 70 reviews so gave them a call the 12th of September 2016. The next day Taylor came out in the morning, Tuesday, to give me a bid and said he would email me the bid that evening. No bid came, so waited a day. thinking he got sidetracked, still no bid Wednesday. I called him Thursday morning and he tried to argue with me saying he sent it, asked for my email again, and I gave it to him again, and like magic, within the next five minutes I had a bid in my mailbox! printed off the bid and reviewed it with my wife and my brother who is a contractor in Texas. Signed the bid offer and faxed it back to the office in Springfield Friday. I called the office in Springfield Tuesday the 20th since I had not gotten a confirmation from them on receiving the fax or whats steps were needed next to continue moving forward. Spoke with Brandy, who was very pleasant, she advised they did receive the fax and I was scheduled for the first week in October (thanks for letting me know this), I asked if there was a specific date so I could request off from work. There wasn't as of yet due to possible weather constraints which I understand. So I put in for a week's vacation off the first week of October. Received a voicemail, as i was away from my phone, Thursday evening, the 22nd, saying they wouldn't be able to make it out till the second or third week of October now, I was livid. Tried to call back but apparently close before five. Called back the next morning and Brandy reassured me it must have been a wrong number called because I was still scheduled correctly for the first week. Monday the October 3rd, a truck comes to delver shingles, no big deal because I was home, but there was no phone call or notice of this delivery. Tuesday the 4th, Sammy and another gentleman show up to do the work. They worked clean and they worked fast, were very polite and apologetic for the previous misfortunes with the company I'd been having as far as POOR communication lines go! I'd recommend Dale's Roofing to someone ONLY if they were to specifically request to have Sammy and his teammate sent out, because they are the only reason I'm giving the B rating I am today or else it would have been a D overall!
    - Roger C.
  • A
    They were very professional and  finished on time. Right away they noticed and fixed improper flashing from the previous roofer's job. It had caused leaks. They were neat and cleaned up litter from the job. Used a magnet to get any loose nails from the ground. It looks very nice.
    - Iris W.
  • A
    A real state lady recommended Teague and I trusted her. Called and he came next day for an estimate. He further told me that I should call my insurance agent to see if they would cover the hail damage, which they did. I would not have known to do that and appreciate his advice. Within a day or two a delivery of materials was delivered and next day work began. I believe it was a 2-day job, and he hauled off all rubbish. I could not have asked for better service overall. Ready to call now 5 years later to get estimate on my outbuilding.f
    - Elizabeth R.
  • A
    The response and service were very quick. So far, I have no complaints. It's a family operated business. The four workers I saw were Hispanic, but they were done within a day, and it looks nice. The owner is pleasant to work with.
    - Kalli S.
  • A
    Everything went very well. I was very impressed. They did a great job on everything. I highly recommend them.
    - Matt S.
  • C
    - danny t.
  • A
    Went Very Well..Had To Wait A Little For Them To Get To It But It Was Worth The Wait!.
    - Ed L.
  • A
    They were quick, but thorough, and very professional.
    - Roger J.
  • A
    I didn't want to pay for a free estimate !!?
    - Debi A.
  • F
    The owner came out and looked at our roof and was going to come  back with a bid and he never came back.
    - Debi A.
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Roofing Contractors in Rogersville

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