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Home Security System reviews in Rogersville

  • A

            It took several days of waiting after buying the deal through Angie's, but after that their service reps were calling and emailing constantly.  They verified my information, sent out the contract for signature and had the system ready for shipping in the same day.  The system had a number of wireless components that they pre-configured into a single package.  The components are basically the same (there are only a few alarm system manufacturers) as the other vendors, but included a number of extras such as a smoke detector, glass break sensor, 10 vs 4 contact sensors and 2 vs 1 motion sensors.  It also communicates through a cellular connection and not through the homes landline.

             The packaged arrived within a week and, after reading the instruction, I installed the alarm system and sensors in about three hours.  They have a cost savings by making you do the work, but it's not really a complicated procedure.  All the components and sensors are labeled and numbered and the quick start book has the installation do's and don'ts highlighted.  Since everything is wireless, you basically plug in the monitoring station, peel off the backing from the double sided tape and stick the sensors to the wall or window.  Once they're installed, you contact the activation center who confirms that they are receiving a signal from every sensor.  Once that's done, they walk you through the alarm operating steps and send you a pass code so you can log into their web site online and administer/monitor/control your own system.

            They're very proud of the fact that they've automated everything and gone wireless to a large degree.  The system can be monitored and controlled through the website online and through apps on smart devices.

          The true test will come with the monitoring, of course.  They're making their money from charging $45+ a month for a monitoring service, which is in line with other vendors in the industry.  As long as the monitoring station has good reliability, quickly resolves alarm notifications and contacts the correct response forces, they've done their jobs and to the same standard as everybody else. 

    - George C.
  • A
    - Stephan K.
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Home Security Companies in Rogersville

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