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Appliance Repair reviews in Rogersville

  • F
    Use this guy and his company only if you are willing to work around his personal schedule. I called and the soonest they said he could get out was the next day in the afternoon but of course couldn't give me a time. He called on his way out and left a message which didn't show up on my phone. At the time, I was at school picking up kids, less than 5 minutes from my house. He comes to my house, finds no one home, and leaves. Doesn't try to call me again to see what's going on, if he's at the right house, etc. I probably passed him on the road. The bottom line is he didn't want to find out. I called him and he said he had personal business that he had to get home to. And the soonest he could get back out is next week, however today is a Wednesday. And he didn't care to try to make it work. It was next week or see you later. We all know you can't wait 5-6 days to get a refrigerator fixed. Everything I've said here is true. Don't use Mark or his company. He'll operate his business when it's convenient for him.
    - Ron G.
  • A
    Kevin is probably the best appliance repair man in the Springfield area. He is honest and fair and truly goes the extra mile. He does all he can to get replacement parts at cost and not charge and quot;an arm and a legand quot; for everything.
    - Christine L.
  • A
    We called Kevin and he came out the next day. He explained everything he was doing to make the repair. He explained that the drain in the freezer was plugged with ice and showed us how to remove the ice in case it should happen again. He was very pleasant and helpful. We will call him again for any other appliance repairs.
    - Linda H.
  • A
    He repaired both items in a timely manner and was very knowledgeable
    about the both machines. We are having him repair an air conditioner in
    the future. I highly recommend him. The price may seem high but it was
    primarily parts. I did double check the price of parts and his prices
    were fair.
    - amanda w.
  • A
    Kevin was very responsive. I left a message for him and he called me back within 30 minutes. I had a backup fridge so I didn't need him the same day but he was willing to adjust his schedule if needed. Showed up on the day scheduled, a little late, but not a problem. He did call to tell me he was running late. He had a good idea what it was but went thru all the possibilities to make sure he didn't miss something. Gave me a call as soon as the new control panel came in. Showed up when he was supposed to and installed.
    Working like a new fridge. No complaints. Kevin was very personable. Price was fair. I would definitely use again.
    - Ron G.
  • F
    Sears product repair service. Drop off date 7-9-12 finish date 9-6-12.
    Used the electric mower for not over one month this year. Purchased Dec. 13, 2011 from Sears new for 483.06. Propel sysetm broke down 7/9/12  brand new under warranty. Right off I am not happy with the mower. not counting the propel part.  The machine is in perfect condition, stored in garage and only used for one month of season.Drop it off at Sears and it will be ready to pick up in two weeks. Not only is it over two weeks it is almost two months. Plus many phone calls about the progress of the repair and many excuses. In the meantime I have purchased another lawn mower at Lowe's , a good one that works well. By this time I do not want to even see the lawn mower that Sears is trying to fix. Finally the Sears mower is fixed and I get it home and the motor cover falls off as I unload it at my home. Sears did ot bother to bolt down the motor cover so I search around for  bolts to refix  mower. Look closer and find out the mower is all marked up.
    This is not my first purchase from Sears or their service department but I am sure this will be my last.   Robert
    - Robert M.
  • A
    Great!!
    - amanda w.
  • A
    Perfect!
    - Jill B.
  • A
    unknown
    - Alice W.
  • A
    Great
    - Will W.
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Appliance Services in Rogersville

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