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Exterior Contractor reviews in Rocheport

  • D

    Here is what is wrong with the rate(s) and the method used by Gutter Brothers:

    Going labor rates. In the last two months I paid (for hours spent on the job) : Painting in addition to a previously quoted job - $45.00/hour, Cleaning, clearing and restoring yard with a team incl. an arborist $40.00/man-hour. Removing a 62-ft. tree decayed at bottom, less than 10 ft. from side of house; cleaning all debris and carrying off tree using 5 guys (2 climbers and 3 handlers), heavy equipment, 7 hours, average $49.75/man-hour (higher skill level than the other two jobs)

    "Compared to" amount.  The $250.00 is as misleading and deceptive as the infamous MSRP in the car trade. Using the above rates, it implies  that a regular gutter job takes as much a 6 hours (?)

    "Special Deal" amount. The $100.00 is what one would pay for a 2 1/2 man-hour job at going rate; which Gutter Brothers was not about to do for me. A "special deal"  would give a client at least 3 man-hours of labor, divided over gutter work and clean up. Instead, they sent one man with only one hour of daylight left to do the job.

    Their cleaning method. In October 2012 another firm cleaned my gutters, using 3 guys for about 1 1/2 hours. One  man sat on the roof, throwing debris straight down. It formed a narrow pattern along the house, making it a simple task for the other two to sweep/rake and bag. I paid less than $100.00. ----- A full gutter could have as much as three layers: Top - loose leaves and twigs; Middle - heavy, wet leaves. These wet leaves could cover the top of the downspouts, causing some dirty water to remain as the bottom layer. ----  Gutter Brothers' power blower method would blow away the loose top layer and spread it all over the yard. I could not accept that, considering the recent restoration work done in the yard. The slimy middle layer might partially loosen up and also fly into the yard below. What will for sure happen is that the blower will squeegee out the layer of dirty water and squirt it around, possibly soiling walls and windows. (The picture with the ad for the "deal", possibly unintentionally, shows the preferred manual method. Nonetheless, I assumed that to be the method intended to be used). Notice that it is very likely that much of the wet leaves will never be blown out of the gutter. A partially emptied gutter is not obvious from below.

    Belligerent attitude. About ten minutes after I sent away the diminutive young man, the owner called. He implied that I did not know what I was talking about, I should not tell him how to do his job, "The manual job is just no good". "If you do not like what I do, I'll give you your money back".  Fact:  We have lived in this house for 34 years, I cleaned the gutters with regularity, manually ( I had the stuff in my hands, bagged it as I grabbed it), until it became too much of an effort. That's when I switched to professional service in 2012. 

    I intend to shop around among other similar services. The special deal got my attention, but the price is not as important as long as a quality professional job is done. 


     

     

     

     

     

     

     


    - Dolf V.
  • A
    Great job. They were delayed by weather, but maintained daily contact with me to adjust work date. When the weather did cooperate, they showed up on time with a crew large enough to complete the work in excellent time. The gutter crew worked in conjunction with the final stages of the siding crew.
    Clean up was performed continuously so the yard was never a mess. The final clean up was so good, you couldn't tell they had been there. Company supervisors were in and out all day long and performed a final walk around with me to make sure I was happy.
    I would and have recommended their services.
    - Harold E S.
  • A
    They were delayed by weather, but maintained daily contact with me to adjust work date. Clean up was performed continuously so the yard was never a mess. The final clean up was so good, you couldn't tell they had been there. Company supervisors were in and out while crews were working. Supervisors did a daily walk around with me to make sure I was happy. Every item found was addressed.
    Two company supervisors were here for final inspection and approval.
    I would and have recommended their services.
    - Harold E S.
  • A
    The guy is pleasant.  He is a good guy so far.  I like what he is doing.  I am happy with his service.  His prices are reasonable.  He explains everything to me.  He really is doing a good job.
    - Paul M.
  • A
    Brad and his crew painted the entire exterior of our house as well as doing some minor carpentry repair and replacing the entire screen on our large screened in front porch. From the outset Brad was very helpful in assisting us in determining exactly what we wanted done as well as what needed to be done. He was always prompt in returning calls and answering any questions we had regarding while the work was in progress. He was also very good at coming up with solutions to problems that we were not sure how to address. We were undecided about what we wanted to do with our front porch and Brad was very patient about the delay as a result of our indecision and continued to work with us to come up with solutions that met our needs. He and his crew were all very professional and very considerate at all times and we have been very pleased with the work that they performed. I can, without hesitation, recommend JBR Precision for any painting and carpentry repair that may need to be done.
    - Steve S.
  • A
    It went great.  I have no complaints.  Robert was on time, polite, called if he couldn't get there due to weather and our house looks great, both inside and out.  I will definitely use him again.  
    - amy l.
  • A
    Cale was recommended by our buyers agent. Cale was punctual, professional, and seemed to know his business. He asked pertinent questions.
    - Stephanie M.
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Home Exterior Specialists in Rocheport

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