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Gutter Cleaning reviews in Rocheport

  • B
    Gutter Brothers
    First, I get nervous about paying ahead of time for something, but I guess on a credit card there is always protection. It took a few tries to work out a schedule. I am guessing they do certain areas each day, but Dan was pleasant enough and we finally agreed on a date. He did call ahead that he was on his way, and they worked so very fast. I guess my only concern was that I initially asked on the phone if the garage was included and was told yes, but when he got here, I was told otherwise. He said the gutters were bad in some areas, especially on the garage, so it would be another 50.00, which I paid so it could all be completed. I have to admit, they had a large crew and were in and out in about an hour.
    - Margaret L.
  • D
    Gutter Brothers

    Here is what is wrong with the rate(s) and the method used by Gutter Brothers:

    Going labor rates. In the last two months I paid (for hours spent on the job) : Painting in addition to a previously quoted job - $45.00/hour, Cleaning, clearing and restoring yard with a team incl. an arborist $40.00/man-hour. Removing a 62-ft. tree decayed at bottom, less than 10 ft. from side of house; cleaning all debris and carrying off tree using 5 guys (2 climbers and 3 handlers), heavy equipment, 7 hours, average $49.75/man-hour (higher skill level than the other two jobs)

    "Compared to" amount.  The $250.00 is as misleading and deceptive as the infamous MSRP in the car trade. Using the above rates, it implies  that a regular gutter job takes as much a 6 hours (?)

    "Special Deal" amount. The $100.00 is what one would pay for a 2 1/2 man-hour job at going rate; which Gutter Brothers was not about to do for me. A "special deal"  would give a client at least 3 man-hours of labor, divided over gutter work and clean up. Instead, they sent one man with only one hour of daylight left to do the job.

    Their cleaning method. In October 2012 another firm cleaned my gutters, using 3 guys for about 1 1/2 hours. One  man sat on the roof, throwing debris straight down. It formed a narrow pattern along the house, making it a simple task for the other two to sweep/rake and bag. I paid less than $100.00. ----- A full gutter could have as much as three layers: Top - loose leaves and twigs; Middle - heavy, wet leaves. These wet leaves could cover the top of the downspouts, causing some dirty water to remain as the bottom layer. ----  Gutter Brothers' power blower method would blow away the loose top layer and spread it all over the yard. I could not accept that, considering the recent restoration work done in the yard. The slimy middle layer might partially loosen up and also fly into the yard below. What will for sure happen is that the blower will squeegee out the layer of dirty water and squirt it around, possibly soiling walls and windows. (The picture with the ad for the "deal", possibly unintentionally, shows the preferred manual method. Nonetheless, I assumed that to be the method intended to be used). Notice that it is very likely that much of the wet leaves will never be blown out of the gutter. A partially emptied gutter is not obvious from below.

    Belligerent attitude. About ten minutes after I sent away the diminutive young man, the owner called. He implied that I did not know what I was talking about, I should not tell him how to do his job, "The manual job is just no good". "If you do not like what I do, I'll give you your money back".  Fact:  We have lived in this house for 34 years, I cleaned the gutters with regularity, manually ( I had the stuff in my hands, bagged it as I grabbed it), until it became too much of an effort. That's when I switched to professional service in 2012. 

    I intend to shop around among other similar services. The special deal got my attention, but the price is not as important as long as a quality professional job is done. 


     

     

     

     

     

     

     


    - Dolf V.
  • A
    Gutter Brothers
    unknown
    - Jean H.
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Gutter Cleaners in Rocheport

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