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Specialized Services reviews in Richmond Heights

  • F
    Sears Appliance Repair
    The compressor on my 2 years old Kenmore fridge stopped working. So far it has been 9 days and it is not fixed and won't be fixed for another 8 days. Sears home services has changed the time and date of the scheduled repair 4 times without telling me, then blamed me for not being home at the designated time. When I called to try and figure out why they keep changing the appointment and to see if I could get an earlier appointment I had the worse customer service I have ever experienced. Once my fridge is fixed I will never have anything to do with Sears services again.
    - Sarah S.
  • A
    SuperDave The Handyman
    Super Dave and his crew showed up on time and made quick work of removing of a dilapidated carport from my backyard. They also added little extras that went above and beyond the contract including removing branches and leaves out of my driveway and sliding my shed over and squaring it up. Definitely would hire again.
    - Jeff K.
  • A
    Watermark Exteriors
    Rapid indeed! They came within an hour of my call to install a temporary cover. They were able to find a match of the type and color shingles, and within just a few days they returned and completed the repair.
    - Sebastian B.
  • B
    Signature Exteriors
    There was a misunderstanding as to what they were going to do. The crew thought less fascia needed to be replaced than the salesman and I had discussed; and I thought they would paint the fascia also. We eventually agreed that they would replace all the fascia but not paint it.
    - Nathan S.
  • F
    Ferguson Roofing - Commercial Division
    Badly. The roof was replaced on time as scheduled. However, the chimney flashing was not initially replaced. I called afterwards and they came out again, promptly. However they haphazardly bent what appeared to be fascia around the chimney and put some caulking on it and a few screws.. I'd called and e-mailed repeatedly to have it done properly around the chimney. With the flashing cut and folded into the brick joints then mortar'd over like i had requested. When originally getting bids on roof replacements i was concerned about the chimney leaking since the previous owner had trouble in the same area, and was asking each company that gave bids if they did this type of work. I would not have even selected Ferguson if i had been told that they don't do that type of work. I was assured they did. I called in and emailed a few times requesting the chimney flashing be done like described and was finally informed that "we don't do that kind of work", and that the way it was done was appropriate. I initially with held payment until it was completed as described. However the contract wasn't specific in describing the work, and I eventually paid out of concern of a mechanics lean. It's barely a year later and the fascia is starting to separate from the chimney and there are visible gaps the caulking between the fascia and brick. The recent heavy rains made the leak apparent when wet spots started showing on the ceiling and the fireplace in my living room. I've contacted Ferguson asking if they will cover the cost of the repair. I'm getting some bids from a few companies now since Ferguson does not do this type of work. If you have a chimney i would stay as far away from this company as possible.
    - Brent R.
  • B
    All American Appliance Service Inc
    The repairman was professional and recommended replacement parts and mother board. We did opt to buy a replacement ice maker and motherboard; however the ice maker stopped working (again) after a few months of operation. We do not believe All American Appliances is the cause of why it is not working, it's an issue with the refigerator manufacturer. The motherboard replacement seems to have taken care of the fluctuating freezer temperature.
    - Crickett M.
  • A
    Clarity Street Realty
    I absolutely loved Clarity real estate. My realtor Christy Kramlich was amazing. She was prompt in getting us appointments to view homes and was very reliable. She was knowledgable in answering our questions and helping us find insurance for our new home and helping us find a broker to help us with financing. I can absolutely say that we found our dream house and Christy was very patient with us. I would absolutely recommend Clarity Realty to anyone and recommend Christy to anyone.
    - SAMANTHA W.
  • A
    Amco Ranger Termite & Pest Solutions
    This company is highly responsive and professional to their customers and stand by their services. I plan to stay with this company for years to come. They treat us like extended family. I strongly recommend trying AMCO Ranger - they will treat you right!
    - Robert B.
  • A
    Tech Rescue St Louis
    I called Lee and he made a home visit the next day. He addressed the error messages and helped me order a new battery. He saved me money by showing me how to change the battery myself. We accomplished everything in one hour and I was very happy. I will call Lee again and recommend others do the same!
    - Terri S.
  • F
    Appliance Discounters

    Had a problem with my fridge, which has a limited 5 year warranty. Appliance Discounters are a subcontractor for the brand that sold me my fridge and they have contacted me regarding this matter.

    During my conversation with the dispatcher I specifically noted if the warranty does not cover their service I won't use it. The dispatcher agreed. No fees or charges of any kind were mentioned by the dispatcher.

    The servicemen arrived and checked the fridge. I must say that both servicemen were very professional and knowledgeable, diagnosed the problem right away. The fridge did not needed repairs, but I was a charged a 75$  visit fee, which has never been mentioned to me prior, though we had a few scheduling calls with the company. When I tried to clarify this on the phone with the dispatcher he "didn't remember".

    I would recommend to all thinking of hiring this company to be careful before ordering their services and beware of hidden charges or undisclosed fees.

    Thank you.

    - Alexander K.
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Specialized Services in Richmond Heights

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