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Find Top-Rated Raymore Hardwood Floors

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Hardwood Flooring reviews in Raymore

  • A
    I can't say enough about this company and crew. Quick and accurate quote. We were on a time crunch to get the work done before my daughters birthday. We were on schedule but for some reason the thin set was not performing the way Chris wanted it. He notified me and recommended pulling all of it up and starting over. This put them behind schedule but I greatly appreciate him making sure it done right. They did not complete by night of party but they brought covers for the floor that wasn't done. They were there every morning bright and early and never left a mess. Very nice guys. They even had to deal with my puppies getting out a couple times! A+ all the way around. I would definitely use them again and would recommend to anyone!!!
    - Kim W.
  • F

    While the pricing and the quality of the work were good, Dan Brooks showed up to the job 2 1/2 days late.  This caused multiple issues because the reason the work was being performed was because I have a contingent contract on a new home.  I had multiple parties scheduled to work on the hose based on the time frame Mr. Brooks committed to in getting his work complete.  His work was critical because others couldn't be working for 3 of the 4 days Mr. Brooks was working because no one could be on the wood floors.  Needless to say when Mr. Brooks showed up 2 1/2 days late it caused multiple issues.  Not to mention it pushed me past the contractual date to have my house on the market.  I did get a one week extension to get my house on the market and rescheduled all of the other contractors.  This was very time consuming and cost me time and money.  When Mr. Brooks came by to collect a check my wife put him on the phone with me and I explained all of the issues he had caused by being late, and that he should discount my bill.  He told me he would put a lien on my house and that no one would buy it then unless I paid the full price.  I paid the full price and am now showing my house to potential buyers while the remaining improvements are being made.  There is no way to tell how that may impact a potential buyers decision on whether or not to buy my house.  I have filed a complaint with the Better Business Bureau and am sharing this review with anyone who will listen.  Mr. Brooks did not take any accountability for his actions when confronted with them and did nothing to remedy the situation.  Instead he threatened to put a lien on my house.  I would recommend that you tell everyone you know not to use this contractor.


    - Chris G.
  • A
    Amazing!!! Can't say enough about these guys. Estimate was competitive, service faster than any other, quality of the work was great! They worked with me on scheduling and price since we had insurance settlement from Stanley steemer after they ruined them (another story) project done in 3 days. Always called ahead and we usually early! At my house at 7:30am and right to work! Awesome! My floors look amazing! Better than they ever have. It's been a hard couple months fighting SS while looking at my damaged floors. They got it done quickly and with expert care! Also NO DUST!!!! My home was cleaner after they left! I can't say enough. I will definitely use you again. I know this finish will last a long time so it won't be anytime soon! ;) THANK YOU!!!!
    - Kim W.
  • F
    The tile was not cleaned even as good as I do with my normal cleaning. It was obviously not sealed as I could scrub the scum out of the grout with a brush after they came. They were supposed to clean our hardwood floors and do maintenance coat. They convinced us to do a hard poly finish as our floors had some scratches. This took all day. They had to put some chemical on to pull some polish off and then put the quick dry poly. It didn't work!!!! The next day the floors were different colors, some low gloss, some high gloss, rough areas and some that was just patchy and already PEELING!!!. I called immediately to have them come out to fix it. They didn't show 2 times to do the work and said it was scheduling mistakes at call center. Finally the manager called and apologized. We did get a full refund. However now we have to pay over $2,500 to have the floors stripped, sanded and refinished!!! They ruined the finish on our floors! DO NOT let them touch your hardwood floors!!!
    - Kim W.
  • A
    Installation supervision was not our responsibility, but our contractor used Acme routinely.  We were pleased with the outcome.  The floors have held up beautifully.  We had them recoated in 2014 by another provider who was very complimentary of the initial install.
    - BILLIE C.
  • A
    We interviewed and got bids from a total of 4 Angie's List reviewed companies.  Travis was the best listener of the 4.  This installation involved getting the new floors to blend with the existing wood floors that they would be butting up to.  I wanted wider planks than the existing floor stained to match the color of the existing floor.  After the interview with Travis, I knew he was who I wanted, so I was particularly pleased when his bid came in lower than the rest--by around $1000.  
    The installation went fine.  Travis was very careful to keep us informed about what to expect each step of the way.  
    He arranged a moving company to come in and they did a nice job of moving some very heavy furniture without harming anything.  The flooring supplier goofed up and didn't send enough flooring for the job, so Travis had to rearrange his schedule, but he was able to get the job done in a timely fashion.  
    The floor was installed using both glue and nails in order to prevent curling of the wider boards.  This part was done by Travis's employee who was fast and efficient.  Then Travis came in to fill holes, sand, stain and finish.  Dust was minimal.  Travis was able to match the stain color to our existing floor beautifully.  
    We couldn't be more pleased with the outcome.
    - BILLIE C.
  • F
    Do not trust this provider and don't pay him unless the job is done !!. He had us to believe that he would be performing the work himself (Not). Only showed up during initial contact, and 2 hrs at the end of the 2nd day otherwise, he left the job in the hands of his help who basically did nothing but wait for his direction, cut carpeting, and sweep . The owner (Jake) asked for a check for the flooring (which we regretfully gave him) prior to him delivering the wrong flooring at our home. His crew basically tore up all of our carpeting and broke up most of the original hardword in our kitchen and entryway before he decided that he wasn't going to finish the job because of our request for the material invoice for the delivered flooring.  He refused to reorder or swap for the correct material and picked up his tools (with a police escort). This has been a very stressful and embarassing experience for us and I would hate to see it repeated onto someone else. I truly believe all of the previous reviews were posted by his family and friends and not actual customers.

    - Paul F.
  • A
    Second time for using this company. First time they refinished hardwood floors during our kitchen and breakfast room remodel two years ago. We were very impressed with their attention to detail, quality of work and ability to minimize the inconvenience associated with sanding, staining and finishing. Our second job was to remove a linoleum floor in a utility room adjacent to the kitchen replacing it with flooring to match the refinished floor in the kitchen and breakfast room. The removal of the linoleum floor took longer than anticipated because the underlayment had been fastened with a multitude of staples (many more the would have been required). I offered to allow Pete to revise the contract price. He refused. Pete and Barb are very honest people who run a quality small business. I highly recommend their company!
    - RONALD M.
  • A
    We received the estimate that included the tear out of the carpet and installation/finishing of the hardwood flooring. To save money Elite suggested that we could tear out the carpet ourselves which we did. Then they came in and installed the hardwood in about 3 days, then we were planning on going out of town the next week so we scheduled the sand and finish during that time. Glen worked with us in the planning and preparation. When we came home we were pleasantly surprised at how well it all turned out. They must have done a lot of clean up because there wasn't a lot of dust. Afterward, Glen gave us suggestions on how to finish the molding around the walls so we could save more money by doing it our selves. Elite always let us know when they would be working on the floors and what to expect through the process with continuous follow up. With in a week or so they called to follow up on our satisfaction and to answer any questions that we had.
    - Crystal S.
  • A
    I can't say enough about SVB! From start to finish, they were always courteous, punctual, tidy and very conscientious about the work they were doing! My floors are beautiful! I was so impressed that there was very, very little dust. SVB has a vacuum system that is hooked up to all their sanders so there is very, very little dust. I could eat a sandwich in the kitchen while they were sanding it. They also used a water based sealer that allowed us to walk on our floors the same day they applied the sealer. We were only out of our house one night and that was it. The quality of work SVB provides is the highest.
    - Christy C.
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Hardwood Floors in Raymore

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