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Chimney & Fireplace reviews in Platte City

  • A
    Fluesbrothers Chimney Service

    Technician called on the way and showed up right on time. Was very respectful of our home being careful not to bring dirt/mess into the house. He did a complete inspection, cleaned the glass inside and out, adjusted the pilot light and painted the inside of the fireplace. Very efficient but did a complete thorough job. Very reasonably priced for the service provided. I plan to use this company annually for my fireplace inspections.


    - Mark G.
  • A
    Fluesbrothers Chimney Service
    It went very well.  The fireplace is great!  They showed up on time, did their work and cleaned everything up so we didn't have a big mess.  During part of the work, they had to cover up the opening since they hadn't set the firebox in place yet and it was cold outside at night.  (This was in November.)  Also, the mason even had to build a tent and heat the area outside so he could lay bricks without having the mortar freeze and complete the job as soon as possible.  So, they really went all out to make sure the job was done well and that we were as comfortable as possible and not inconvenienced while they were doing the work. When they did install the fireplace, they found that the glass door was cracked.  So, they ordered a replacement and came back out to install it as soon as it came in.  Fortunately, we could use the fireplace, even with the cracked door.  Overall, we appreciated their professionalism and hard work, and we love the new fireplace.
    - Susan B.
  • A
    Raytown Chimney Cleaning
    The price was reasonable.  The service went very well.  There were no problems.  They were friendly.  They covered up and did a good job.  They didn’t make a mess.  I couldn’t tell that he had been there except for the clean chimney.  I would highly recommend him.
    - Carl C.
  • F
    Complete Home Concepts
    Appointment was made a couple weeks ahead of time.  Shortly after making the appointment, I sent an email with some information they needed to order a part.  I never received any confirmation the email was received or if the information was correct.  I never received a call or email to confirm the appointment.  I had been told the technician would be at the house sometime during the day. Because they couldn't give me a time frame, I had to take the entire day off work.  I received a call from the technician around 3:30, and he said he couldn't find my house.  As we spoke, he realized the wrong address had been entered on his work order and as a result, our Northland address had been included in a day filled with appointments south of Kansas City.  The tech said he would have to call the office to see what to do; since he still had jobs after ours, and they were all in Olathe, we might need to reschedule.  At 5:00, I had not received a call from anyone letting me know if the tech was coming or not.  I tried the office and was told since the tech was down south and I was up north, we would have to reschedule.  I declined and said we would hire someone else.  This business was a disappointment on so many levels; the inattention to detail, the lack of follow-up on virtually everything having to do with the appointment, and the disregard for the customer that came through loud and clear.  If they offered to do the work free of charge, we would tell them no thanks.
    - Wende B.
  • A
    All Source Chimney Service LLC
    I purchased a special $89 voucher.  However, I was treated as if I paid full price or more.
    The gentlemen from All Source Chimney Service were punctual and polite and took care to keep my house clean.  They were thorough with their work.  They explained what they were going to do before they did it.  And they answered my many questions about my fireplace and  fireplaces in general.  They went beyond just the inspection to be sure I understood many things about how my fireplace worked, and my options for future improvement.
    My fireplace is nice and clean and so is the area outside it.  Good job!
    - Carol L.
  • A
    All Source Chimney Service LLC
    Did camera inspection of both chimney's showing me the cracks and other damage. Provided estimate for repairs and installed my chimney caps at no cost. Overall very professional and helpful. Will use in the future.
    - Charles S.
  • A
    Fluesbrothers Chimney Service
    Job done quickly and all was cleaned up.
    - Matthew W.
  • A
    HearthMasters Inc
    Very well done. No mess, thorough job.
    - Carl C.
  • A
    Complete Home Concepts
    unknown
    - Mark G.
  • A
    All Source Chimney Service LLC
    Good results, very satisfied
    - Kevin B.
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Chimney And Fireplace Contractors in Platte City

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