Clean & Seal Power Washing LLC

DESCRIPTION OF WORK
Powerwash exterior of house

DESCRIPTION OF WORK
Clean and seal our deck (staining). Also exterior window washing.

DESCRIPTION OF WORK
The owner Jeremy McWilliams is not accountable for the lack of responsibility his company represents. He will take your money without a problem, making false promises to provide you with his powering washing service, only to NOT SHOW UP. On 05/19/2013 we made a $120.00 Groupon purchase from C&S Power Washing LLC. After our purchase we called to schedule an appointment to have them come out to power wash our home, only to hear that because of our location, we would be required to wait until the end of July to have our services provided to us. We were told by Jeremy that they work by location, and that there weren't enough jobs in this area at the time. Reluctantly, we agreed to wait and were told that they would contact us as soon as they could get out this way in July, OR, we could "contact Groupon and get a full refund if we didn't like that". That red flag should have been the indicator for us to turn around and walk away, however we chose to give him the benefit of the doubt. When we did not hear from C&S Power Washing LLC by the first of August, several attempts were made to contact Jeremy, and several voicemail messages were left for him to return our calls. To no avail, he not once returned our phone calls. On August 19, 2013 my husband left a message for Jeremy to please return our call. On August 20,2013 I made 3 separate attempts to reach Jeremy and on my third attempt, he answered the phone. When I spoke to him and inquired as to why he was not returning our calls he claimed to be too busy, that we were not forgotten, and that he received all of our messages. I told him that we were upset, and that he should have returned our calls. I was given a complete runaround that they have been on rain delay, they are busy with a log home job, his employees were quitting on him, and I was once again told that we should get our money back from Groupon. When I told him no, and that we wanted to schedule a time to have our home power washed before the Fall, he claimed that he was currently driving and could not schedule anything until he was back at his office to look at his schedule. He then stated that earliest that he could come out would be at the end of the week, and that he would personally be taking care of the job by himself. He said that he would call later that evening to let us know, BUT, if we don't hear from him to "call him in the morning". I told him that he needed to call us, and that if he does not call later in the evening, to call us in the morning. Again, NO PHONE CALL, neither that evening nor the following morning. We called and had to leave ANOTHER message...and Another. On August 22,2013 we finally reached Jeremy. He and my husband spoke and we were PROMISED that he would be coming out sometime that weekend, he would not set a firm date however he PROMISED to have the job completed by Monday August 26, 2013. Today is Tuesday August 27,2013, and the job that we paid $120.00 to have C&S Power Washing LLC power wash our home has not yet been started. To have the audacity to NOT SHOW UP, without any courtesy of communication, is unacceptable! We spoke to Jeremy today and he was quick to state that he was not going to provide us with any service, and that we needed to get our money back from Groupon. This has been the worst display of customer service we have ever seen! Jeremy should be ashamed of the business scam that he is running. We have contacted Groupon, and they do NOT refund your money. Copious amounts of calls, false advertising, and the run around is all you will get from C&S Power Washing LLC!!!

DESCRIPTION OF WORK
Pressure washed our two story house, garage and large wrap around porch (900 sq. feet), in addition to having wax applied.

DESCRIPTION OF WORK
Great Job and Great Price.  We would definitely use them again.