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Lawn Care reviews in Olivette

  • A
    I called, and they told me when they usually come to my neighborhood and about how much it would cost. They left a door hanger informing me of the cost and what they did, then billed me after 2-3 visits.
    - Danielle C.
  • F
    I paid them; they performed no services. I've never been given the run-around like this. I bought a deal on Angie's List at the beginning of April and selected some available times. Didn't hear back. Emailed them. Didn't hear back. Called them. Finally heard back. They said they'd drop by in two or three weeks to see what needed doing. I told them to set up a time as I'm at work during normal working hours and chances are they'd find no one home if they just dropped by. Heard nothing for a few weeks. Eventually heard from them to say that no one was home. I repeated that they needed to set up an appointment. They said they'd drop by in two or three weeks. I was out of town for a few days a week or two later later and the person looking after my house said that the "lawn guys" stopped by. I assume it was K & S but they had not called ahead to arrange anything so for all I know it could have been another landscaping service trying to drum up new customers. Eventually they came to my house by approintment when I was there more than three months after my purchase at which they told me they were really booked up and it would be at least another three or four weeks. When I expressed surprise that at the time of my April purchase they were booked up through July, they said perhaps two weeks. It has been over four months since I gave them my money and I still have had zero services performed for it. They claim that they have tried to get hold of me repeatedly but I have returned every call (usually within a couple of hours) for which a message was left and responded to every email so that seems at best disingenuous and inaccurate. I am appalled and furious that they would keep my money for over four months and barely make any effort to actually provide me any service at all. I have never experienced such an astounding lack of professionalism and utter disregard for the contract sealed by their accepting my money. I would like to broadcast from the rooftops that everyone should avoid this company at all costs - but that would mean expending way more effort on them than they have bothered to expend on me.
    - Charlene A.
  • A
    They come every week. I think he charges me $45 a week. I have a pretty big yard and there are several?fences he has to do both sides of to trim so it is quite?a job. He is professional and leaves the area very clean. That is important to me. He comes with a crew so there are usually three of them working and it takes, maybe, 20 minutes.
    - Terri L.
  • D
    I finally ended up calling the person that sold me whole bid to begin with and he kept sending out other people and I told him I wanted to see him and then he came out himself, he just wanted the money that's all.
    - Diane D.
  • C
    This was new construction. We were happy with the grading, however not happy with the preparation for seed. In our yard a large amount of rock and debris was left post-construction. Rather than prep for grading by removing the rock and debris, the yard was graded and the rock and debris left. We were concerned about rock and debris damaging mowers and being discharged as projectiles damaging windows. We ended up hiring another service who used a landscape rake attachment on a bobcat to remove rock and debris, prepare the lawn, fertilize and reseed.
    - Susan C.
  • A
    Great work all around.  Not only did Ray's offer the most competitive price, their very capable crew brought down (in sections) a large tree with great care.  And they also cleaned up the back yard and roof (both covered in smaller branches) and hauled it all off.  The left the yards and roof looking very neat and tidy.  An impressive crew of trimmer.  They worked efficiently and thoroughly.
    - John D.
  • A
    Very impressed with the service! I contacted them on a Sunday about a Mulch Deal they had and they responded by Monday morning. I told them if at all possible I needed the mulch done by the end of the week. By Wednesday afternoon they had the mulch and a three man crew at my house. They were responsive and made sure we were getting exactly what we needed. They will be my first call next time I have yard work needs.
    - Justin L.
  • A
    sam is terrific - have had him do work for me on three different occasions in the past three years - reasonable rates, easy to talk to and he is very pleasant when working in the yard - he is always there at the beginning and the end of the job, sam provided the trees which I of course had to pay for but he knew exactly what I wanted
    - hessie n.
  • A
    Jim and his team did a wonderful job on our landscaping.  I was worried when I first called him for an estimate, and he did not have his calendar with him to set up an appointment to meet and said he would call me back.  After not hearing from him for several days, I decided to give him another call due to all of the great reviews I had seen on Angie's List.  I set up an initial meeting with him and received an estimate by email.  I had gotten two other estimates from highly-rated companies and Kirkwood Landscaping was slightly cheaper than the others.
    After approving the estimate over email, I did not hear from him for several days and ended up calling to set up a time to do the work.  I am glad that I persisted because I ended up having a great experience with them.  They were able to do the work within a week and came on time on the scheduled date. Jim was very pleasant to work with, patient and thoughtful, and also treated his staff with respect.   Jim communicated well with me about different options available so that I could choose exactly what I wanted.  They also did an additional task for me without complaint and without any extra charge.  He was present at the beginning and end of the job and made sure that I was happy with the results. 
    I have worked with several landscaping companies over the last few years and Kirkwood Landscaping stands out because Jim genuinely cares about the service he provides and communicates well with the customer to make sure that the desired outcome is reached.  Although there may be some inital difficulty/delay in setting up appointments, Kirkwood Landscaping is well worth the effort and I will certainly be using them again in the future.
    - Jean W.
  • A
    We called Allen?s Tree Service and had them come out to take
    a look at our bushes.  After explaining
    to Kevin what we had in mind, he made some suggestions on the type of bushes to
    use and the layout and worked up a proposal for us.
    They came out as scheduled and started the job.  The crew was very nice and made sure stop and
    ask questions as they went along.  They
    also made some good suggestions on the project. 
    We did run into a small problem, they did not have enough of
    the keystone blocks to complete the stone wall around the patio.  Their supplier was out of stock on the blocks,
    so that delayed the project by one week. 
    They did return as promised and completed the project the following
    week.  I would say that this was not that
    big of an issue, but we had taken days off from work to make sure that we were
    home during the project and this involved taking an additional day off. 
    We are very happy with how the project turned out.  We would use Allen?s Tree Service again in
    the future.  I think that we will have
    them come out in the spring and prune and mulch so that things stay looking

    - Neil F.
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Lawn Care Services in Olivette

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