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Cable Tv reviews in Olivette

Real People ~ Real Reviews ~ Real Results

  • We had another service and we switched over to Charter. I don't know what the immediate cost was but it wasn't a lot. It was less expensive than the other company cost. The price is good. Their service is much better and consistent than the company we replaced. I gave them a lot of B's because whenever we would run into problems, it took a long time to get them to fix it
    - SAUL Z.
  • The problem with them is that there is no real competition so we are stuck with Charter or other company in this area.  They were impossible with the TV’s and I don’t know what was going on with them.  They kept sending people so many times.  I told them they need to take money off my bill because I was unable to see my TV for a few days.  I called a technician on Friday and Saturday, Sunday and Monday went by and nobody ever showed up.  So I called second time to check in and it was several days and I have not been able to see what I want to see.  I told them they need to take it off the bill and every day it is $10 which didn’t add up too much in my book. They finally fixed and I got a letter from the CEO saying I have been their good customer for so many years, but I am stuck with them.  I emailed the person back saying they need to take $50 off my bill for what I had been through and finally getting it fixed and it took a lot of time and it was dreadful.  It was horrendous.  Right now everything is functioning.  I used to call them once a week. They said there was an outage in our area, when I spoke to somebody they said there was no outage in the area and it was so confusing.  They charge too much.  Finally somebody came who was a bit more mature and knew what he was doing.  It is so unfortunate that we don’t have real competition.
    - F BRYAN L.
  • I have actually recommended them to other people.
    - Alan H.
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Cable Companies in Olivette

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