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Pet Care & Health reviews in O Fallon

  • A
    They are a little expensive, but they are very good. They are very good and friendly, and that's why we keep using them. I would call them a little on the expensive side, but they provide good service. They have good customer service and are very friendly. They aren't super expensive or else I wouldn't go back to them. Their customers service is top notch. I would absolutely use them again. If I had any issues, I would go to them. They are a little on the high side, but absolutely worth it. It is a very warm, inviting, atmosphere. It is actually a cool place to take your pet. They have cats that run around the place which is funny. They don't roam and jump on laps. They just hang around the counter. It is a very friendly feeling. We had a dog for 15 years that had seen better days. They gave us a memorial and a foot imprint, and those nice touches we didn't even ask for.
    - Kendell H.
  • F
    They messed up with her medication. After two weeks she still had the infection, they wanted me to get the same urine test done again. They put her on different antibiotics which didn't work also. Then after that two weeks cycle she still had the infection. I called them back and told them. They wanted the same urine test done again I told them no to give me an antibiotic that is going to work. When I went to pick up the 3rd antibiotic, the lady at the front asked for THE name, I said mine or the dog. She said "Does the dog have the same name as you". I told her next time to clarify who's name you want. That antibiotic did not work. I don't know if they were giving me the wrong kind or milligram. Decided to take my puppy to a different vet. They ran urine test gave me antibiotics and it worked great first time. I will never go back to gental Dr again.
    - Kody S.
  • F
    VCA All Creatures Animal Hospital
    Sunday Gus didn���t seem himself, like he still wasn���t feeling well. Monday evening, he was just lying there; his breathing appeared labored and he seemed unresponsive. I rushed him out to the 24 hour Animal Hospital in O'fallon. They did X-rays and ran a bunch of tests. The vet said that it was possible that the steroid shot triggered an underlying problem with his heart, causing heart failure and for his lungs to fill up with fluid, making his breathing difficult. He also pointed out that his glucose levels were very high, indicating that he could be diabetic or that the stress of the situation combined with the steroid shot could also have increased Gus���s blood sugar levels. He was not 100% sure. They gave him an antibiotic shot and fluid under his skin. Tuesday morning Gus's breathing was not improving. I took him back to All Creatures to see Dr. Miller and she also said that it was possible that the steroid shot triggered an underlying problem with his heart, causing heart failure and for his lungs to fill up with fluid, making his breathing difficult. She went on to say that though giving a steroid shot to a cat with an ear infection is common, she wouldn���t have done that given his age, Gus was 13 years old. Dr. Miller sent us out to see a specialist in Chesterfield and they put him in an oxygen cage and gave him medicine to try to clear out his lungs. He was there most of the day in the ICU. They called me to let us know that we could pick him up, gave me heart medicine that was supposed to clear out his lungs and they suggested that I take Gus back to the vet the following day for more x-rays to see if there was any progress. They suggested that I take him to a Cardiologist and said that I would need to take him back to a vet again to make sure that his high glucose levels were just from stress and not from diabetes. *Wednesday, I took Gus back to Dr. Miller at VCA All Creatures for updated x-rays and bloodwork. When the tests were all done, she told me to take him to a cardiologist as soon as possible. The cardiologist did more bloodwork and did an echocardiogram. She said that Gus did have heart failure and that that was easy enough to treat, but that he also had Diabetic Ketoacidosis. He had to be admitted and they wanted him there for a couple of days. He was to be kept in an oxygen cage and given liquid food through a tube, since he hadn���t eaten for days. He was going to be transferred into the care of a Criticalist, a vet that deals only with critical cases. I made them promise to call me with any updates on his condition. They called me three times that night to let me know that his condition was stable, getting worse, and then stable again. Thursday morning, just before 9am, the Criticalist called me himself to let me know that Gus���s kidneys were shutting down and that Gus was unable to empty his bladder. The medicine they were giving him to remove the fluid from his lungs (caused by the heart failure, which was brought about by the steroid shot several days earlier), as well as the aggressive treatment of potassium to counteract the insulin for the diabetes, dehydrated him to the point that his kidneys shut down. He suggested that I come see him right away. Over the course of a few days, I took him to an Emergency Animal Hospital, and two specialty Animal Hospitals. I spent thousands of dollars trying to save his life. He was suffering, he was just shutting down. Gus was my child; I've lost my child. Today, July 5th, I received a condolence card from All Creatures, with a picture of a cat that looks much like my Gus, letting me know that they understand my loss. Let me ask you this, would you want to receive a card from someone that brought about the untimely the death of your child? *During the Wednesday, June 21st visit to VCA All Creatures, we were charged the nearly $600 bill twice, and when we tried to get a refund, the Office Manager gave us a hard time. We have gotten the money back for the second charge, but that���s not much considering the thousands of dollars we had to shell out to try to save Gus���s life, because their incompetent vet gave a senior cat a heaping dose of steroids that ultimately killed him!
    - Kelly H.
  • A
    Fantastic...from scheduling, consultation and service. Very friendly and professional. They listen to my concerns and make suggestions for my dog's care/health. There is no pressure for unnecessary services or products. They care about me as a client and my dog as a patient.
    - Sybil B.
  • A
    Humane Society of Missouri
    It didn't cost me anything to have our dog spayed because you pay for the dog and the cost of the neutering is there.  They get an A all the way around.  They're really good.  They're actually run ... all the donations and everything come from Purina.  It's a little different here.  All the vets and everything are paid by Purina.  Basically it's a day to have her spayed because you take her in the morning and then  come back.
    - Linda H.
  • A
    Amazing! Just now You wrote: Mary is truely a dog whisperer. She loves each one like they are her own and earns the trust of even the most difficult dogs. She loves what she does, she does an amazing job and I know our fur babies are in good hands when they go see her for their new do's!
    - Alicia K.
  • A
    Fit 'N Furry Dog Walkers
    Cassie did a Amazing job with our German Shepherd Trooper!!!! We realize his breed could be a little intimidating to some but she handled him like a pro. The pictures she took were great this guy had a BLAST with her on his walk and you could tell. Will most definitely be using her again in the future!
    - Jennifer C.
  • A
    Bryan Road Animal Hospital
    It went great!! Dr. Wright, the vet assistants, and the office staff are all very friendly, compassionate, and professional. The facility is also nicely lit and very clean. We love that they do their very best to help our dogs have a stress free experience. They give them a bandana coated in Adaptil pheromone spray to help calm them, they give them treats to help the warm up, and they've even sat on the ground with our dogs to help them feel comfortable. They also do a thorough exam without rushing it, and patiently answer our questions. They also offer email and postcard reminders for needed appointments. Finally, they partner with an online pharmacy to home delivery of medicines. We highly recommend Bryan Road Animal Hospital!!! :)
    - Brian W.
  • A
    Aussie Pet Mobile
    It went great! Jill is wonderful with our two dogs! She's so sweet, patient, and compassionate with them. She also does a very thorough job with the trims. The dogs always look and smell so nice when they're done. One of our dogs is a bit edgy, but Jill handles her like a pro. We would recommend Aussie and Jill to anyone!
    - Brian W.
  • A
    Unfortunately my dog Roxy was extremely ill and Dr Judy was very compassionate. Even though it was already past closing she gave me the time I needed to say goodbye to my best friend and she was so sweet to hold her as she made her final journey over the rainbow bridge. The little clay footprint they gave me is a very nice way to remember your pet.
    - jill k.
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Pet Care Providers in O Fallon

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