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Fence Company reviews in O Fallon

  • A
    Midtown Home Improvements
    We purchased a 6foot white vinyl privacy fence from Midtown Home Improvements. The entire process was smooth and worry free. They were always in communication with us, updating us with every step of the process. Once we signed on the dotted line, they took it from there, for example, they pulled the permits for the job. Their crew was professional, respectful and clean, always picking up their work area. Due to weather, it took 1.5 days to finish the project. We were impressed with the speed of the project and how well it was done. The fence looks beautiful! It provides us with the privacy we have been longing for and the look we imagined. We highly recommend using Midtown Home Improvement for any project you have in mind.
    - Kristina M.
  • F
    Maris Home Improvements
    DO NOT USE .. I was told my fence would be four weeks it took nine weeks I had to call them ..I had to call them for four weeks and then they brought the wrong fence then they brought the wrong fence caps they left the old fence in my driveway blocking me to get in my garage overall very unprofessional do not use!!!! I was never notified that my fence was coming in, I had to call them and tell them their job.
    - Rob O.
  • A
    Midtown Home Improvements
    Took quite a bit of time and the price was more than I expected, but the workmanship and quality were more than worth it. They are busy as their popularity grows, so book 2 months in advance. Synthetic lifetime deck and vinyl fence are professionally installed and look amazing. Cedar and pressure treated wood are about a 3rd the price, but don't last 1/4 as long, and they don't look as good on day 1 as mine will look years from now when the cheaper wood fence and deck will have been replaced twice. They will come back out as much as needed to ensure you are happy with the product. Don't be cheap, check them out.
    - Will R.
  • A
    Midtown Home Improvements
    The time from my initial phone call and project completion was only about 3 weeks. The fence looks fantastic. I really appreciate that Midtown took care of the permit and fees - I didn't have to deal with the City at all. Very convenient! They also offer nice discounts for previous customers, so we are looking into a deck project now.
    - John L.
  • A
    Chesterfield Fence & Deck Company
    From start to finish, communication and service was exceptional. They were ready for installation 2 weeks ahead of time. The crew made sure we were happy with the placement of the fence and gates, especially with sloping sides of our yard due to the walkout basement. They got the entire fence installed and cleaned up in one day.
    - Kristina C.
  • A
    Chesterfield Fence & Deck Company
    The project went very well overall. The thing I most appreciated with Chesterfield, as with any other contractor, is if something goes wrong they take ownership and make it right. During most construction projects, unexpected things are going to happen, so its how you deal with them that proves your worth. And Chesterfield made sure everything was right at the end of the day. So, even if they are priced a little higher (however, I have to say in my case they were very competitive), I would still go with them because you know they will stand by their work. My only gripe is that responsiveness was slow. As I said, they always got back to me and addressed issues, but it took awhile and a little work on my part. But again, I would use them again without hesitation.
    - John S.
  • A
    Chesterfield Fence & Deck Company
    I have not received call back from customer service. My information taken. My war entry remains active for 7 more months. Waiting for call back with Bungi cord holding gate closed. Tacky for a very expensive fence , decorative aluminum and more costly fence purchase based on reputation of company. Would use again if Customer service provided
    - Christy W.
  • C
    Fence and Deck Depot
    I recently hired Fence & Deck Depot to install a fence for my backyard. As with most projects like this, you interact with a number of people from the company to get things done. The installation crew was fantastic. The 2 days they were onsite, they were courteous, hard working, and professional. I paid for haul away service for excess dirt, but they said they would lay some dirt for me in a low portion of my yard that could use some extra fill. The office interaction was extremely sub-par. After an initial email telling me to expect the work to be done in a 2 week window, I called a week after the window and no work had begun yet. The lady took my name and told me the PM would call me back. She never did. I had to call again 2 days later, and she informed me they would start that following Monday. The initial work crew installed all the posts, fences, and 1 gate. I had an additional 2 hill gates that needed to be installed, and they weren't installed for another 2 weeks. No call, no information from the PM. The work crew told me the gates would be installed in 2-3 days, so I'm totally baffled by the lack in communication from the PM. Finally, the company asks that you use this website for the project. Sometimes the communications would come through that website, sometimes they would email, and most times they would call. Why even set up a project website, and not use it? The communication from the company was inconsistent and poor.
    - Samuel K.
  • A
    Allstar Fence
    Mike was fantastic. From the building permit to the final touches...he was there for everything. He was honest about products and the quality of services we would receive, never once did we feel like we were being up sold. Great, honest, down to earth guy that we would recommend to anyone.
    - Rebecca R.
  • A
    PENNISTON FENCE CO
    Tim is a great guy, very professional and timely. Tim owns his business and It is always nice to work with the owners. His office called a day before and confirmed the appointment. His bids are very competitive and we will hire him to do the work.
    - Kendra Z.
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Fence Companies in O Fallon

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