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Basement Waterproofing reviews in O Fallon

  • A
    I am a real estate agent in the St. Charles County area and have had the opportunity to work with quite a few people in the foundation repair/waterproof industry. I just can���t say enough good things about Waterproof Solutions. The owner Steve, has several years experience, is very knowledgeable and for lack of a better term "a straight shooter". I had a client that was in the process of inspections while buying a new home. At that time there had been an extreme amount of rain in the St. Charles area, and understandably so, most foundation repair companies were very busy. After calling seven different companies and leaving messages to try and get someone to come and evaluate the foundation on the house she was in the process of purchasing, I was still unable to get anyone on the phone or even call me back for that matter. I then was referred to Steve Burton of waterproof solutions who not only answered his phone on the first attempt and made an appointment with me the very next day to come evaluate the property, but scheduled that appointment on his day off so that we could meet our inspection deadline! This was more fortunate for us then we realized as the properties��� foundation was not sound and my client was able to walk away from a potentially expensive situation. Although it was disappointing for my client to lose out on this house after paying for her other required inspections, the disappointment, had she gone through with the purchase of the home, would have been unmeasurable. Steve was genuinely disappointed for my client and made sure to let her know that he would be available to come and look at any other property that she found in the future prior to any other Inspections so that she could avoid any further frustrating and expensive situations in the future. Integrity is something all too often lost in this industry and in the real estate industry as well for that matter, and it is truly comforting when you find someone that understands it's importance. Steve is that someone, andAlthough I did not realize it at the time those other companies not answering their phone or even returning my phone call was the best thing they could���ve ever done for me and my clients. I feel blessed to have found a company with such a strong set of core values and would strongly recommend Waterproof Solutions to any of my friends, family, or clients!
    - Kathleen I.
  • A
    Woods Basement Systems Inc
    Mason and his crew went above and beyond what was required and they were courteous and efficient. John and his helper, also, did an excellent job of refinishing the family room with waterproof material.
    - James C.
  • A
    Quacker's Waterproofing & Basement Repair, LLC
    Needed basement/crack repair. We had water coming in the walls and from the floor of our finished basement. This company was timely in scheduling the initial inspection, prompt in e-mailing an estimate, and had the lowest estimate out of two we obtained. They showed up as scheduled, worked hard and were very professional. After the work was initially completed, we experienced a small "weeping" problem with the French drain system. They promptly came back out and made adjustments to the slope of the drain at no further cost. Six months, and several very heavy rains later, our basement remains completely dry. Highly recommend this company.
    - Jennifer L.
  • A
    The Foundation Doctor
    The whole work crew was very professional and walked me through what they were doing each step of the way. As a novice, they were very patient in explaining how basement drain tile works and what it does. Josh the estimator, Joe the crew foreman and the owner of the company were all very professional, great service all around.
    - Harlan G.
  • F
    Jeff made promises to complete all these things related to the basement finish, but all he did was demolish my house and ruin off with the $17,400 that I paid him in cashiers checks. He then filed bankruptcy hoping to not have to refund my money because I had to hire an Attorney and sue him. The inspector from St. Charles County came out to take a look at what Jeff Newman did to my house after he removed himself from my permit. Well needless to say, everything failed. The tiny bit of crappy framing is junk and he left me with temporary stairs that are not at all safe, knowing I have little children in the house. Please feel free to contact me if he did this to you too!
    - Carrie S.
  • A
    Great! I wanted to wait for multiple rains before writing review and everything has been sealed. The team was very knowledgeable, friendly and provided excellent work. If I have further issues in cracks later on will for sure be giving them a call.
    - Jeff S.
  • F
    Quacker's Waterproofing & Basement Repair, LLC
    I left a message asking for someone to call me for an appointment to look at my basement.  I left times that I was available but someone called back when I was not available.  I called back and left another message to please call me for an appointment.  Noone from the company called me back.
    - Opal A.
  • A
    The Crack Medic

    he came to the house in about a week or two with 2 employees, they fixed them the same day, injected 2 with epoxy, one was too large and he recommended using expanding foam ( he even picked some up for me while he was out ). no leaks even with the ten inches of rain we just had. very professional and cleaned up after themselves.

    - michael b.
  • A
    High & Dry Foundation Repair
    Injected two cracks in basement wall. One crack had to use staples.
    We had a different company fix another crack a few years back. That work took two repairs to stop the leak. High and Dry's work
    was much neater and worked the first try. They explained upfront the limitation regarding the corner crack repair. No further leaks
    since repair. Would definitely use this company again.
    - MICHAEL T.
  • A
    Acculift Foundation Repair
    He did fantastic on the quote and he was to tell me whether or not my foundation was messed up the way it is and he told us it is not.  His quote is for $1300 to do 5 crack repairs and do preventive maintenance.  He is very personable, he is reasonably priced, and he is very professional.  We have used him before and so we know he stands behind his products.  We would recommend them to use him.
    - Cindy B.
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Waterproofing Contractors in O Fallon

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