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Outdoor Living reviews in Maryland Heights

  • A
    R & S POOL & SPA
    We went into R & S Pool & Spa to purchase a pool cover, as our was damaged in the recent hail storm. We asked several questions about opening the pool this season due to hail damage to the pool. The employees  are always so friendly and knowledgeable. They always have the parts or answers we need. Our wait time was minimal due to it being just prior to the big pool opening season. Just know if you go during the beginning of pool season you will need to plan for on time waiting your turn for service, as they are every busy. They have limited hours for evening and weekends. They are worth your time waiting!
    - Linda H.
  • B
    Champion Windows and Home Exteriors of St. Louis
    The concrete work was scheduled and just before that time a couple of Champion people came out to my home to do some site work. One of those people, we later found out, was the sunroom manager who told us all our "stuff" was in the warehouse. The concrete work was done one schedule and in a professional way (by a subcontractor). After ten days of nothing else happening (and after the concrete work was done but half of my stairs were removed) we called to find out when they would start construction. We were told that our materials were not even in, yet. This was 10 weeks after signing a contract where it state we should be starting 8-10 weeks and would be done 21 days from the start of construction. Twelve weeks later, they started work. The work took over 30 days to complete, and during that time there were days where nothing happened. Weather was not a major factor, here... nice, sunny days with no one around and our stairs still not safe to walk on. Near the end of the project we were told that they never ordered the window blinds we asked for on the original contract. They screwed up getting us the right samples so my wife could, for the second time, pick what she wanted (she did all of this a day or two after the contract was signed, but they had no record of it for some reason and never looked at the contract until we asked about it when they thought they were done). After being told the blinds would show up on a particular date, we were then told that they "missed the truck" and it would be another two weeks for them to show up. Well, at least that time they were right. We had them installed approximately seven weeks after the construction (and ten weeks after the concrete work) began. So much for being in our room my June 1 like our sales representative mentioned on March 1 when we signed the contract! The construction people were very nice, but there was a lot of foul language at times when a large group was around for some reason. Not terribly professional, but the work was very good and the product is very nice. We love our room, but it was not a smooth process like it should have been. Oh, yes, we live walking distance from the showroom! I was expecting that to help make this go well, but it didn't seem to matter. I said I'd use them again, but only because of the product. I would be very careful to keep on them every step of the way to ensure things don't get missed like they did on this project.
    - David Z.
  • F
    The Pool Company
    Tim is a very professional owner, he hung up on me. His company is not professional either.
    - MARCY S.
  • A
    R & S POOL & SPA
    - Ron T.
  • A
    Aspen Spas
    Their pricing was fair. They were great and very professional. They were good about responding to any questions we had and we didn't have any problems.
    - Ron T.
  • A
    Aqua Leisure Service Inc
    We have very high expectations when hiring contractors to take care of our home and not only did Aqua Leisure meet those expectation but they exceeded them 100 times over.
    - Kelly P.
  • A
    Perfect. Bart is the owner and he deoes his own work. He had to install metal post into our pool deck to secure the pool cover. It fits perfect.
    - Robin S.
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Outdoor Services in Maryland Heights

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