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Floor Cleaning reviews in Maryland Heights

  • A
    This was the first house cleaning I have ever got from a company and did not know what to expect.
    Boy was I amazed.
    Green and Clean promptly responded to my emails on Angie's List and my personal email.
    They called the day of cleaning to let them know that they where running late due to traffic which was still before they time frame they gave me.
    I was working that morning but family members where there and they said they where very professional people.
    I came come from work and started to inspect the house, everything was clean, baseboards, vents, light switches, doors, dust gone, floors cleaned, behind the toilet, sink, bathtub, you name it they found it and cleaned it! was very pleased.
    They did miss one thing I noticed but its such a minor thing that only I would notice.
    100% happy and money well spent!
    - Matt B.
  • A
    The bid was prepared promptly and seemed reasonable, in the medium range of those obtained. Moderately big job was complicated by two "surprises:" ceramic tile underneath old carpeting (abutting the hardwood we knew was there), and water damage to boards in 1/2 of bathroom floor. Champion addressed both with good flexibility. If this review were based solely on the craftsmanship, it would be an "A." The men who did the vinyl installation and the hardwood refinishing were pleasant, professional, very thorough and detail-oriented; they cleaned up well each day, the "dust-free" process for the floor sanding was pretty successful. The "surprises" were dealt with pretty efficiently.
    There were some negatives: there were internal communication issues among the numerous people working this job (who was to do what, and when; person B arrived to reinstall molding that had mistakenly been been thrown out by person A the day before - the latter problem WAS corrected swiftly by Champion without hesitation); when one of the surprises arose, the estimator indicated he'd come by the next day to firm up an additional estimate, but did not show. Last but not least, the upstairs toilet that had been removed was apparently not re-seated properly, causing a leak which damaged the ceiling of the powder room below. This required a service call from a plumber who investigated the leak, which entailed tearing a hole in the ceiling to check the pipes and then re-seating the upstairs toilet. 
    I've now emailed the company twice about this last problem, asking that they cover the related costs.
    Although the final invoices were emailed to me within 4 hours of the completion of the flooring work, it's now been 3 1/2 days since my initial communication about the toilet leak problem, and I've not received a response.I will post a follow-up once I receive one.
    I was eventually informed that the company had been changing computer servers, which accounted for the non-response to messages. They have now responded, and agreed to "make it right," covering costs for the ceiling damage mentioned above. Ratings will be accordingly updated. The quality of the work done was very good!
    - chris s.
  • A
    Easy as could be.  Bob called right away to schedule and gave us a quote based on the information we gave him.  He did have to reschedule by one day as one of his tools broke. It happens.  He showed up promptly the next day and went to work. We moved all of the furniture out of the way in preparation for his visit, but he'd said they'd do that if need be. Our grout was NASTY after years of kids and pets and parties.  When he left it was white again.  Looked fantastic.  Great work. I will note that the process blew out a few chunks of grout around a handful of the tiles, but that's to be expected when your powercleaning. We didn't have him reseal the grout, so I assume eventually it will get messy again, but it looks incredible for now. :)
    - Amy G.
  • A
    Matt and his helper Raymond, were outstanding. No fooling around they just went straight to work. I have a 19 year old cat that throws up a lot. I have tried to clean the spots myself but didn't do a very good job. These guys made my carpet look like new.  I have had Stanley Steamer, Woodard and other carpet cleaners before but this company was the best. I would highly recommend them. I will have them again.
    - joan d.
  • A
    They are always right on time, which is nice as I can plan my day accordingly.  They are quick and quiet which is also nice as I barely know they are there.  Very friendly.  Great with pets.  Also wonderful if I have a particular concern - like a bad stain on the carpet which I can't get out.  I'd highly recommend them.
    - Paul P.
  • A
    They did a great. I was satisfied. I would highly recommend them.
    - Keith J.
  • A
    Very well.
    - Beverly H.
  • A
    Guys were prompt and clean. My floors had a lot of pet stains ( from previous owner) that had to be bleached... It's a new house because of my floors!!
    - Kristen S.
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Floor Cleaners in Maryland Heights

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