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Are Extended Warranties on Appliances Worth It?

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Refrigerator is Not Cooling But Freezer is Cold?

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Should I Buy a Used or New Washing Machine?

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Appliance Repair reviews in Liberty

  • A
    Choice Home Warranty
    Could not locate any water leak location but an explanation of where the water came from under the refrigerator was adequate. Technician was very knowledgeable and explained everything he did. Very professional. Also could not duplicate the the timer issue on the dryer nor was any type of error message displayed. Again a brief explanation of how the system works was adequate but if it reoccurs we will gather more information before calling for repair. Cant repair something if you���re not positive what is broken.
    - Richard M.
  • A
    Able Appliance Repair
    Allen called to let us know he was on the way. He arrived on time and had the required parts to fix our dryer. He seemed knowledgeable and was courteous. The dryer is fixed for a fraction of what it would cost to replace it. Thanks Allen! A few days after the repair the owner of the company called to follow-up with us to make certain that the work was completed to our liking. We will definitely use Able Appliance again if we need a repair.
    - Julane C.
  • A
    Able Appliance Repair
    They were good at telling us what was wrong with it. They were able to fix it and they were honest about what was wrong and what it would cost. They were fine. I think we have had them twice or three times, and we have recommended them to a couple of people. They first tell me what is wrong, and they will repair it if we wanted them to, and they get their money that way, but still they are not that bad.
    - KENNETH B C.
  • A
    Able Appliance Repair
    I was greeted on the phone politely and professionally.  After explaining the problem of the freezing refrigerator, I was told a repair man could come out that very same afternoon.  I was very pleasantly surprised as I expected to have to wait at least a day or more.  The repair man arrived on time and was so polite.  After hearing my concerns, he said it was most likely the thermostat and checked out the refrigerator.  He thought he could fix it within an hour, however my Kenmore had an "unusual type of thermostat" and he did not have that type with him.  He called his suppliers and found one that he could pick up and bring out the next day.  (It was late afternoon by this time.)  He replaced everything that he had taken off of the refrigerator and left the area clean and neat.  He arrived the next day with the correct thermostat and had it installed in a jiffy.  Again everything was cleaned up and neat when he left.  There was no extra charge for the second trip out or the extra time.  The refrigerator hasn't frozen anything since (the freezer yes, but the refrigerator no.  Even more impressive, a couple of days later, I received a call from Able checking to see if the refrigerator was working appropriately and if the service I received was satisfactory.
    - Cherie S.
  • A
    Anytime Appliance Repair Service
    He double checked the parts that I had already replaced to make sure everything was put back together correctly, which it was..His suggestion was to replace the wiring harness if the error returned, which it has not..Joe was very professional and new his trade. I will be calling Joe back if I have any future problems.
    - Mark K.
  • A
    Able Appliance Repair
    The first time I called them was because my washing machine (purchased in 1995) stopped mid wash on Thanksgiving night, with a load of wash still in it and full of water.  I looked them up on Angie's List and called them the next morning.  They sent someone within a couple hours.  It took him about five minutes to figure out the problem, but unfortunately, my washer was so old, the part waas no longer available, which meant he couldn't fix it.  He did however manage to get it to run long enough to empty the water.  I was only charged $10 for a service call!  I was shocked.
    Naturally, the next time an appliance quit working, I thought of them.  This time it was the ice maker in my office.  I told my boss about them and he okayed me contacting them to come take a look.  Same as above - I called, they came out the very next morning.  A few minutes later, he told me that the icemaker would have to be replaced; he didn't have the part in his truck, but was out the very next day with the part and fixed our fridge.  Cannot remember exact cost but it was about $250 including parts and labor (my boss had already checked on the cost of the ice maker before I called them because his home one was doing the same thing, so we know we were not overcharged for the part, which was over $200, so labor was very reasonable too.
    Different repairmen at both visits and both were very professional, prompt, and knew their stuff.  I highly recommend this company and will use them again soon I am sure, since my refrigerator was also purchased in 1995.
    - Sandra P.
  • A
    Climate Control Heating, Cooling and Plumbing
    My mother's air conditioner quit working on June 13.   I gave her the phone number of a couple of companies from Angie's List.  She called  the first one and said they would not be able to get out until next week.  She then called Climate Control and they said they would have someone in the area the next day.  They said he would be out some time between 8AM and 4PM the next day.  They called a little after 10AM and said they were on the way.  I had looked at the system the day that it failed but had no way of diagnosing the problem.  John Brumfield was very polite and proceeded to diagnose the problem.  When he went into the house he even put on little blue booties.  He determined that the outside fan motor was not working and the capacitor for it was bad.  He gave my mom about six different options.  I asked if they had a seniors discount.  John said they had but discontinued it.  I pointed out that they still showed a seniors discount on Angie's list website.  He agreed on the spot to allow the discount.  She chose one of the  less expensive options.  John had a fan motor and capacitor in his truck so he then went ahead with the work.  He had the system up and running in a little over an hour.  From the time he arrived to the time he left was about 2 hours.  John said he had worked for the company about three years and that he enjoyed the work.  The price also included a year's membership in their Comfort Club which provides for two service checkups in the following year.  Overall, Mom and I were very satisfied with the work.  It did seem a little expensive but it was worth it to get the system up and running so quickly.
    - Dennis M.
  • A
    Able Appliance Repair
    Made an appointment for next day. Received a call because there had been a cancellation. Alan was able to be at our house 2.5 hours after I initially called to make the appointment. He was friendly, honest, fast and informative. It's a 10 year old refrigerator and with the information he gave us, we feel good about fixing rather than replacing - this time. Next time it's a new refrigerator.
    - Laurie R.
  • A
    Affordable Cooling & Heating Service
    My water heater failed in the early spring of 2010, and I called around to find a contractor to come out and replace it. I found Randy's Affordable Cooling and Heating through HomeAdvisor.com and scheduled an appointment for an inspection. He confirmed that the tank had cracked, and it needed to be replaced. He told me that he had a water heater on his truck, but suggested that I call the warranty hotline number printed on the water heater and see if it was still under warranty. In his experience, the manufacturer would likely pay to replace it for free, and that he would be happy to come back an install it once I picked up the new one.
    That honestly surprised me, and I took his advice. Sure enough, GE worked out a warranty replacement with my local Home Depot, and I received a new water heater at no cost. If I remember correctly, Randy went to lunch while I picked up the replacement water heater, and then returned and installed it later that afternoon. I was extremely impressed with Randy's honesty, and his willingness to skip an easy pay day to do honest work and build a relationship, which is the way it should be done. He could have very easily taken advantage of the situation and sold me the water heater he had available, but the fact that he didn't spoke volumes. An hour or so later, he had installed the new water heater, tested it, cleaned up after himself, and was on his way. He only charged me for the labor and materials to install the water heater, too. 3 years later, I've had no issues with it or his work at all.  
    In the summer of 2010, I asked them to come out and inspect my HVAC system because it was not cooling my house effectively. I had two other companies come out as well, and both proposed expensive piecemeal fixes, such as re-plumbing the evaporator and completely replacing the duct work from the furnace/evaporator up to the main plenum and into the home. They also proposed topping up the refrigerant. Randy came out, carefully looked the system over, ran several tests, and told me that while the system was under stress, it didn't seem to be in danger of failing any time soon. It was simply too small for the house and couldn't keep up. I told him about the fixes the other contractors had proposed, and he said that he could do any of them if I wanted, but they wouldn't fix the issue and he didn't want to take my money and not fix the issue. He didn't push me to replace the entire system, and didn't even propose an estimate until I asked him, so it was extremely low pressure. He worked up a couple of options and patiently walked me through the pros and cons of each and how the cost would change with the various options. I wasn't prepared to replace the system at that point, but I kept his estimates and notes as a benchmark for later when I would replace it.
    In May of 2012, Randy was the first person I called to do an updated estimate for replacing the HVAC system. However, he was not the only contractor I called. His estimate was significantly below the others I received, and it was an easy decision to hire him to do the work. It only took him a few hours to replace my whole system, test it and clean up. He did an excellent job and suggested that I hang on to the old system and try to sell it on Craig's List to recoup some of the cost of the new one. Again, Randy could have easily charged me a bogus "disposal fee" and then re-sold the old unit himself. 
     My new furnace package was to come with a whole house humidifier. With summer right around the corner, Randy pointed out that the humidifier units only carry a one-year warranty. He suggested waiting until the next winter to install it, so I wouldn't waste my warranty period with the unit sitting idle during the summer months. I took him up on his advice, and he returned in January 2013 and installed the humidifier at no additional cost. 
    - Brian S.
  • A
    Able Appliance Repair
    They came out on the 4th of July at no extra charge to look at the dryer. Unfortunately, he didn't have the part he needed. I had to prepay for the part and then had the choice of him coming back to fix it Thursday evening or Friday morning. I chose Friday morning. He came back as promised as did the repair. Very nice guy (Jeremy) and I haven't had any trouble with the dryer since.
    - Daniel M.
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Appliance Repair Services in Liberty

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