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Find Top-Rated Lees Summit Chimney Sweeps

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Chimney Sweeping reviews in Lees Summit

  • F
    I read a few good reviews online for this company and thought I'd give them a try since they were local. He missed our first appointment because he said he "broke down and his phone didn't work". I thought I'd give him a second chance. The day of the second appointment he texted and said he come by as soon as it stopped raining. He never showed up or called. Meanwhile, I found another company who came right out and got my fire place all fixed up for less than what this guy was going to charge. I would not recommend A Grate Chimney Sweep.
    - JACKIE P.
  • F
    I had A Grate Chimney Sweep come to sweep my chimney in November. Before the technician even started cleaning he stated I would need a stainless steel liner, along with some minor fixes to the firebox and crown. I assumed he would be an expert and agreed to have the work done before winter arrived. I had to call the company myself to make sure the part had come in a month later, when they told me it would take 2 weeks. Once the part arrived they failed to show up for the installation. After numerous emails and phone calls later for three straight days, an associate finally called me back. They wanted to reschedule another date and I told them I wanted my money back. I dug deeper into the company: They have expired business licenses, aren't certified chimney sweeps, and I got a second opinion. Turns out, I didn't need a stainless steel liner at all! So now I am out $800 still trying to get my money back through a refund for a part I didn't even need. Stay away from this company, you will go round and round with unanswered phone calls, emails and excuses.
    - Patrick B.
  • D
    Showed up for initial inspection. Company missed follow up appointment to discuss repairs. Rescheduled and met to discuss repairs and take measurements. Company was supposed to provide quotes on repairs but never heard back from them. Chimney caps were never installed. Left messages and still no response.
    - David L.
  • A
    Since we have a gas log fireplace we didn't think we needed to get any maintenance done. But when researching new CO2 detectors, all manufacturers made a point of saying that gas log fireplaces must be maintained and inspected so there's no CO2 leakage. DUH. Why hadn't we thought of that? I asked two Angie's List providers to get back to me with quotes. Fluesbrothers got back to me within minutes and answered all of my questions thoroughly. The other company took 14 DAYS to get back to me with a quote! In fact, I received an email from them while Fluesbrothers was here doing the work! Ryan was on time, respectful, left no mess, and answered all of my questions. He called on the way to our home and let me know exactly when he would be arriving. I also received a text letting me know he was on the way! The cleaning and maintenance took about 2 hours. He gave me an on-the-spot quote for some work he thought needed to be done on the chimney exterior and patiently discussed whether or not it needed to be accomplished ASAP or within the next year. We will be keeping up with our maintenance from now on and we will definitely be using Fluesbrothers again.
    - Lisa M.
  • A
    Excellent punctual professional knowledgeable service.  
    Called for a cleaning, but Brandon (Mr. Ko, I assume) determined that a cleaning was not needed.  Performed a thorough inspection, answered all of my questions, properly arranged the logs, etc.  I don't like to bargain hunt when it comes to having a safe fireplace, but All Source provided solid expertise and honesty at what I feel is a great price. I will happily look to them again in the future for any repairs and maintenance.  
    - Cari A.
  • C
    Very disappointed in this service.  Multiple missed appointments.  No communication before, during, or after missed appointments.
    The work they did seems competent, but I have no confidence that the work was done completely or correctly.  The company claims that they returned to finish work on the exterior upper chimney but never scheduled a time to do that nor did they notify us that they were here or had been here.  It was only when I contacted the company to ask about the status of the work that I was informed that it had been completed without our knowledge.
    We did not use the fireplace during the 2014 winter because of the lack of confidence, and we are engaging another chimney service to inspect prior to the 2015 winter.
    - Tim R.
  • A
    Marty was very professional in his assessment of alleged water ingression into the chimney per a recent home inspection report.  He found no evidence of new water penetration and said the chimney was very dry and well sealed.  He didn't leave comments to this effect on his report, but he agreed to supply those comments and initial them so we could provide that feedback to the buyer of the home.  Very friendly and easy to work with.  We would've liked him to have come to the house a day earlier as was initially promised, but a big job delayed his appointment with us, hence the lower mark on Responsiveness.
    - Gary H.
  • D
    They didn't actually do everything that they advertized. I wasn't happy with it. It was not what I expected to happen. She recommended that you do not take the glass off, but I learned later that that is not the typical thing. She just didn't want to do it. Just her came out. I think she didn't want to do it because it was a deal with a low price. She took off a small vacuum and vacuumed underneath. She seemed fine, she just didn't want to do the job that I wrote the check for.  I thought the price was fine, but the price equals the service you get and I didn't get the entire service. What she did do was fine.
    - JOHN M.
  • A
    Job was completed in a timely and professional manner. It was an extensive job, as we have a very tall brick chimney on the outside of our house and our fireplace is a wood stove. They matched our brick exactly, and I can't even tell a repair was done. They cleaned up all the mess completely and were very courteous.
    - Charles B.
  • A

    Very professional, honest and a genuinely nice person.  Did an excellent job, great communication and very pleased with the services provided.   Also scraped and painted another small area for me and did not charge extra which I really appreciated.  I highly recommend Raytown Chimney Cleaning!  Thank you Marty!

    - Richard K.
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Chimney Sweeps in Lees Summit

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