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Home Improvement reviews in Laurie

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  • Mike was sincerely more interested in meeting our needs, than making money on an installation. We initially wanted an on-demand hot water heater, but our unique installation situation meant a higher cost than we expected. He explained how I could fix our hot water heater to work awhile longer, until we could fit a new water softener and water heater installation upgrade into our budget, so he saved us a bundle for now. I highly recommend Mike for any plumbing needs.
    - Noel R.
  • First of all we had a so called Sears Professional tell us we needed to buy a new ice maker . So we spent $136 for that. Next we called Sears to have it installed. When the repairman got here nothing was done at all except a lot of chatter from him saying we needed to spend another $450+ for who knows what. We had already spent $89 twice for service calls , that we might have well just thrown out the window. Some professionalism . We finally had a neighborhood handyman look at it . He pulled the ice container unit , dumped the cubes and removed all the ice that was frozen together. He then installed a new water supply line on it and it immediately began making ice. As of now the original ice maker is working without a glitch. As far as I am concerned I will never call Sears again for anything ,nor buy an appliance from them , as I feel they screwed us out of at leas 1 service call not to mention all the runaround we got and all the hassle of trying to get the ice maker returned . Now they say it may take months to get our money credited for it.
    - ROBERT U.
  • John Thompson III was informative of what he found and took care of the repairs that were needed. For the work he did, the cost was nothing to what I thought it would be, saved me lots of $$$. Would definitely call on him again if we ever have any other damages to our home.
    - Fred C.
  • Paul, Bethany and the guys have been amazing. They were great to work with the entire time. Our project was large and covered numerous areas (construction, plumbing, electrical, flooring...), and we thought it was going to be a challenge to manage from out of town, as we live 5 hours away. Paul and Bethany gave us great confidence that they would take care of us, and made it very easy. They did everything we asked, on time, and on budget. They even fixed things we didn't think to ask about. When we asked about them, Paul just responded, "we were already working in that area, we're not going to ignore something just because it isn't in the contract". We feel like they treated our home like it was their own. We cannot recommended Laurie Kitchen and Bath highly enough. They are awesome. Feel confident when you work with them. Thanks.
    - KEVIN S.
  • Day I was scheduled to head down to lake with large group of friends, got alarms from my wifi thermostat about not being able to keep up. Called Bill and he was able to come out same day, diagnosis, and repair system. Saved me from having to cancel plans. Responsiveness was great and price was rather affordable as well.
    - Scott A.
  • Initial repair was prompt and completed. Plumbers could not provide bid or other info on other work needed to prevent further issues. Steve, owner, is very personable and seems helpful until.... made appt to complete job installing pump and antifreeze and although called and confirmed and then again saying he was close he never showed up. We needed this job completed plus bids on several other plumbing changes. We called office several times and secretary also stated she was worried. We spent 2+ hours waiting and driving roads to make sure he was not in accident or broke down in subzero temps. No call/no show. My ins agent referred this company and called later to make sure all was good. We told him experience and he contacted Steve who told him he couldn't find the place with GPS, did not have good signal, and had other things to do. Signal is iffy around here but 10 mins to main road with perfect signal for all and multiple people have no problem getting to house with GPS. Hmmm - really? And then never call back again. So, not recommended With no integrity of the owner, Steve, who still never even bothered to call us back after multiple concerned phone calls and texts that his secretary confirmed he does receive and then our insurance agent who referred us called him personally. Now on to leave a great review for our insurance agent who did everything to try to make better for the referral he made that turned out like this. Plumber even told our agent we could come get the supplies and agent offered to bring them and help us - so on the search again for a good plumber who is dependable, willing to work and provide the services paying for, honest and has some integrity. Doesn't exist with Straight Flush Plumbing at the lake.
    - Kimberly F.
  • Met Mr. Classen to see the property and get the design idea of what we were thinkink about. Spent time gathering measurments of our current house and put some ideas of what might work better for a contractor.Very comfortable with this kind of approach to getting us started on getting some plans to present to a builder. We met online to give ideas of changes that transpired because of information we learned from some builders.Mr.Classen came to our home to present the plans as he had them..We again changed a few areas but were able to confirm the final drawings
    Exact Demensions was very professional in their dealings with us, no matter what problems we created in trying to make up our minds on our home design. Merle spent alot of his time trying to make our home the way we wanted.
     He had the updated technology and equipment to get the plans done correctly. The plans were sent to a contractor as well presented to us. Very good experience for my wife and I.
    - Manny N.
  • The entire experience from the salesman to the installation was excellent.  Installation process was efficient and was completed in 2 days.  Cleanup was done during and at the end of each day.  It was evident that the installers had been well trained.
    - Larry W.
  • Met with Midwest Roofing agent Lexi at Home Show to schedule a roof inspection.  She was out quickly and provided a video of the roofs condition.  She met with us on time to go over various roofing options.  She always provided the information we requested in a reasonable timeframe.  Ultimately we moved in a different direction and did not use this company but it was not through any fault of their own. .    
    - Sue K.
  • Materials were damaged, poor quality and Lucky Lumber asked for payment up front, then refused to replace damaged material.  I would check details with the BBB before doing business with this company.
    - Leslie M.
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Home Improvement Services in Laurie

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