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Chimney & Fireplace reviews in Lake Saint Louis

  • C
    Trinity Heating, Cooling, & Refrigeration LLC
    I felt like this was a waste of money. He was here for less than 30 minutes. He took the glass panels off and cleaned them but didn’t do anything with the logs. I don’t think he did much, I thought he might do some test with the pilot light. He was a very nice man; I just was expecting something different.
    - Diane S.
  • C
    Absolute Clean
    Absolute Clean advertised a deal on Angies List for $109 chimney sweep and safety inspection.  I was expecting them to go on the roof and clean the chimney from the top down but when the 2 technicians arrived they came into the house with a vacuum system and vacuumed from the bottom up.  Never had anyone clean the chimney in that manner before. In the package deal they were supposed to inspect the chimney crown and chimney cap, how could they do that without even going up on the roof? Can't say if they did a good cleaning job because I never saw much soot come down the chimney but that could have been because of the vacuum system.  The reason I did not give them a good rating is that after they left my husband inspected the fireplace and found that while they were extending the vacuum system up the flue they had broken a baffle in our wood burning stove and it cost us $64 to replace it.  I never called them to report it and give them a chance to make restitution mainly because we just were not happy with the cleaning process and just wanted to end our business with them.  

    - Sharon B.
  • A
    AAA Home Services
    We orignally scheduled AAA to come to the house and get a quote to repair a gas line to our gas logs in the fireplace on10/31/2012.  Service was complete by 11/26/2012.  I was concerned that if I repaired the gas line myself I may not have enough copper to properly make the fitting and there was very little room for error.  AAA recommended that we replace the line, which I thought may not be necessary, but an understandable suggestion.  When the quote came back for $260+service call, I thought that it was a little more than I wanted to spend, but ultimately we would have a new gas line and it would be properly taken care of.  
    On the second trip to the house, it was determined that the project of replacing the line would not be as easy as originally thought.  AAA had gotten the project to a point where there was now no way to repair the existing line.  (To be completely fair, there may not have really been an option to repair it to begin with.)  I'm not sure why they originally quoted $260 to do what needed to be done, but it appeared that the AAA technician had not completely thought through the whole process.  
    We ended up working directly with Jeff to resolve the situtation which resulted in 6 total trips to the house and the final cost coming to $757.50 including the first service charge.  
    I like to give credit where credit is due and the team and AAA professionally handled the problem at hand where most companies would have simply left me half way through the job and had me find someone else to pick up the pieces.  AAA stuck with it and finished the job.  Thank you!
    I do believe in hindsight that it was resonable for me to expect AAA to be able to bid the job correctly in the first place.  That being said, I don't think they took advantage of me or made a tremendous ammount of extra money on this job considering all the trips they made to the house.
    In the end, AAA determined the most cost effective means to get a gas line to the fireplace was to come directly from the meter, underground and in through a hole drilled in the masonry fireplace.  If I were to nit-pick this job, I would have two thoughts:  (1) AAA dug through a mulchbed next to the house that had been recently mulched, and now it is muddy and needs to be remulched, (2) They put a copper line inside of PVC underground and where the pipe goes in and comes out of the ground looks kind of junky.  I'll have a project this spring to make these look better or to hide, them.
    All and all I'm glad AAA stuck with the project despite all of the problems.  It's hard to find contractors that don't run away at the first sign of a problem.  We're happy to have our gas logs warming the rug near the Christmas tree this Christmas.
    - Will J.
  • A
    Kirkwood Heating & Air Conditioning
    Arrived a few minutes early, introduced himself and id as well. Explained the problem that we could smell gas at the fireplace. investigated, found leak, checked fitting, repaired and replaced as needed. Very nice tech, with good knowledge and a supportive representative of his company. Would certainly use them again for any further service needed in our home.
    - BILL AND ELLEN C.
  • A
    Beck's Chimney Sweep
    MR BECK WAS CAME OUT AND CHECKED BOTH CHIMNEYS; NEITHER NEEDED CLEANING. HE FIXED AN ASH DOOR ON THE OUTSIDE OF THE HOUSE, CHECKED THE DRYER VENT, ANSWERED ALL MY QUESTIONS AND DIDN'T TRY TO PUSH ANY EXTRA SERVICES/WORK. HE SEEMS LIKE A VERY GOOD, HONEST GUY. I WILL DEFINITELY BE USING THEM IN THE FUTURE.
    - JEFF S.
  • A
    All Gas Installation & Fireplace Inc
    Excellent service.
    - Henry B.
  • A
    MCC Cleaning & Restoration
    Great service
    - dennis c.
  • A
    Taylor's Tuckpointing
    Excellent!
    - James C.
  • A
    Archway Clean Sweep
    Very well. My daughter now feels safe using her wood burning fireplace in her newly purchased home.
    - Gayle W.
  • A
    Gas Appliance Service LLC
    Technician Dan arrived on time and completed work in a professional manner. Gave me additional advice on maintenance of grill.
    - Beth C.
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Chimney And Fireplace Contractors in Lake Saint Louis

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