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Water Heater Repair And Installation reviews in Kearney

  • A
    Above and Beyond Plumbing, LLC
    Josh from Above & Beyond is courteous, dependable, trustworthy and efficient. When we had leaks from two floor drains in our basement, he came over the same day and located and fixed the problem. He will call or text back very promptly when you reach out to him.
    - Carrie C.
  • A
    ALWAYS PLUMBING
    Always Plumbing LLC was contracted by Lowe's to install 2 new 40 gallon water heaters in my home near Kearney. They arrived exactly on time, delivered and installed the water heaters. They were exceptionally professional and meticulous in their work, provided additional parts needed at no extra cost, tested their work, cleaned up the work area, and removed the old water heaters to recycling. I almost felt that Dennis and Michael from Always Plumbing were family members because they were so friendly and also very careful in performing the service needed. The cost above includes the water heaters, water heater kits, and all parts and labor. I can't speak any higher in my praise for their work and professionalism. I will be using them for all future plumbing problems.
    - DAVID N.
  • A
    Sal's Heating & Cooling
    It was good all they way round. It was installed correctly, quickly and there was no additional charge. They did a good job and that was fine. They had to add a tank at the bottom of the tank and they also had to get the permit fee to do the permit for the city that we were working in. Those were the two costs that were added in and that was reasonable. They responded when I called and they were there right on time.
    - George C.
  • C
    APW Plumbing Heating & Cooling
    First of all, the $7,000.00 cost is conservative by the time you add in the cost of the water conditioner, the reverse osmosis system, and annual maintenance since installation.
    The installation was years ago. The salesman was a bald-faced liar, (or, more accurately, he believed his own BS...which we didn't). Still, we wanted a water softener, and we got the nicest one they sold.
    The salesman's pitch was that we would actually *save* money, because what we pay for new coffeemakers and humidifiers and water heaters and washing machines and dishwashers and cleaners and accelerated deterioration of clothes....if you take all that into account and how much you'd have to set aside month after month to replace these appliances and buy detergents whose first ingredient is a chemical to soften water....it's more than what you'd pay for the water conditioner.
    Now...to some degree, he was right, and I acknowledged that. I didn't realize the main ingredient in laundry detergent and dishwasher soap was a chemical to soften the water. Interesting. The premise was that we wouldn't have to pay for that expensive detergent, we could just buy a soap without all the additives, and save money to help pay for this water conditioner.
    He somehow convinced me that this was true. But there's no way he was going to convince me that all of the sudden, I wouldn't have to replace my appliances and my plumbing and my water heater, as if the only reason these things fail is because of hard water deposits. But I can see how they don't run as efficiently because the hard water deposits on my water heater requires more energy to heat the water. Bottom line....I knew this wasn't the "money *saving* endeavor" he was trying to pass off.
    However, I expected a decrease in my gas bill (the only thing we use gas for in the summertime is to heat water). But....it didn't. Even after replacing the water heater. I expected their supply of "included detergents" would work as well, (or better?) than the detergents we currently bought. They don't. (To this day, we still end up buying the "expensive detergents" we were promised we wouldn't need!) Pretty much everything else he said to make this a "zero sum" purchase....that the cost of the water conditioner would be MORE than offset by our other savings.....was completely bogus.
    Again, I kind of expected that going in, so that wasn't the compelling factor in making our purchase. But what he conveniently glossed over was that every month we were going to be spending an additional $8-$10 on solar salt. (Which doesn't sound like much, and it isn't, but when he's trying to tally up every last nickel that we spend on cleaners and prorating our monthly expenses on a coffee maker over the lifespan of that device.....and then omitting $10/mo....c'mon!
    The worst part is their annual maintenance, which is exorbitantly expensive!! it is flat out CRAZY how much they charge to cleanse the silver-impregnated balls and replace the pre- and post-filters on the RO. Oh...but wait!!! Every 2nd year, you also have to replace something else on the RO...a membrane or something?! I don't remember. So...every year, I'm having to spend a couple hundred dollars on maintenance, and every 2nd year, I'm having to spend OVER $500!! In Maintenance. Give me a break!
    During the installation, some water got on our basement ceiling (sheetrocked) and caused a stain. They subcontracted someone to come fix that, but not until we called. After we had the system in for a year, and they came out to do their annual maintenance, we started getting another stain on our basement ceiling, this one in a different spot. I didn't know what to attribute it to, but eventually we tracked it down to the tap they made for the RO. It was leaking. I fixed it, and I fixed the stained sheet rock. It had been months since they had been out by this point, and I wasn't going to fight them on it. But shortly after that, the RO quit working altogether. It no longer held 3 gallons. More like 6 ounces. So they came out to fix it. Tried charging me for a "service call" but did us SUCH a FAVOR by waiving that charge. Really?! It's under maintenance and you caused the problem to begin with! And when they left, it still didn't work.
    This happened two more times....a tech would come out, mess with the RO, say he fixed it, and it would end up not being fixed. On the final visit, they told me that it was because the tap to the water line wasn't big enough....that they would have to put in a full blown faucet. I asked them why it worked fine for the first year, until they messed with it? He couldn't answer. I asked them to explain that if it required a larger tap, why one wasn't installed to begin with? And why they were now trying to charge me for installing one? Their reply was that they start with the small tap, which is free, because often that is good enough. But that if a larger tap is needed, they have to charge for that, and they don't want to charge customers right off the bat for something they may not even need. Fair enough, but still sounds like the ol' bait and switch to me. Get the systems installed, then start charging the ever living $#!+ out of them!
    Eventually, I got the RO to hold more than 6 ounces, probably closer to 1.5 or 2 gallons, but it still isn't right. Makes funny thumping noises. And I refuse to have them charge me for work that *should* be covered under warranty. I'll figure it out myself or have another company service it.
    Now...for the good news. The servicemen are always....ALWAYS....courteous and on time. They sincerely *try* to be helpful. But they weren't getting it done. At least when it came to the RO. They always called before getting there. Whoever sets up the appointments is always, always kind and courteous. When I called to complain about the RO, or the water damage, whoever answered was always kind and courteous.
    The water softener (water "conditioner") is awesome. Expensive, but awesome. Is it worth every penny? I don't know. It was expensive. Especially when you see water softeners at Lowe's for $400. I know...I know...apples and oranges. But still. Would that have been sufficient for our needs?! I don't know.
    So...their customer service and their servicemen are professional and they're nice. But....MAN they charge a lot. And the fact that this was all sort of mentioned off-hand ("Oh, and....you'll have to have annual maintenance done on the systems to keep them running perfectly, but that's not that much")...I don't know. It would be worth learning to do the maintenance myself and finding the replacement filters myself.
    Right now, I'm sort of at a crossroads. I might continue to have APW come out and do the annual maintenance (but NOTHING else!!) for the remainder of the warranty period, or I might contact Puronics and find out who their OTHER authorized service centers are and give them a try. Or....I might just wait until the warranty period is over and start doing regular maintenance on these systems myself.
    But I will never, EVER call APW to do any NEW work in my house. When I put in a tankless water heater, I will NOT be going through them! And if ever my water conditioner or RO system happens to come up in conversation, or if I ever meet anyone thinking of getting one, I will warn them loud and clear to stay away from APW.
    - Sherie P.
  • A
    R Mech Heating Cooling & Plumbing
    Excellent! We called on Monday and Corey came to our home within 2 hours of our call. He and my husband discussed the pros and cons of tankless vs traditional hot water heaters. He was knowledgeable, honest, and helpful. He did not pressure us to purchase more than what we need. For the installation, he arrived on time, was professional in his conduct, removed our old tank and replaced it with the new one, and cleaned up the area before he left. (And he gave a discount because we're Angie's List members!) We were impressed and will use this company again!
    - Tina J.
  • A
    R Mech Heating Cooling & Plumbing
    Everything went smoothly.  I would recommend this company. 
    - Kenneth B.
  • A
    KC Metro Plumbing LLC
    Metro arrived on exact time and date promised and worked was performed within the 2 hour time frame of the coupon. Would definitely use again.
    - DAVID N.
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Water Heater Installers in Kearney

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