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Masonry reviews in Independence

  • A
    The weather was a hinderance as it was extremely hot at the time but Jaigo was able to finish the job in a timely manner and the finished project matched the old stucco perfectly. I will definitely hire this company for future stucco and concrete work. They also re-caulked a window and it was done perfectly.
    - Virginia H.
  • A
    Amazing ... the rating system here doesn't even cover how happy I am with the work they did! Work site was kept so clean, no damage done to even existing plants that I had left not wanting to move! The old brick had not been secured to the house properly and was falling forward, cracking and it was just a matter of time before it was in the lawn, not on my home. Roman and his helper were just amazing. I have not one complaint ... even the price was much less than I had expected to pay ... existing brick was matched perfectly! Perfectionists, would absolutely have them return to fix any problems that come up in the future on my old home!
    - Diana C.
  • F
    I never had the work done. I called and explained what I needed, he said he would come out and look at it and leave me a quote. Approximately 2 weeks later he calls and says that he came by and looked at it over a week ago and had to go back to the office to figure the quote and he just got busy and said he would drop it by. That night as I was coming home a guy in an old white pick up followed me into my neighborhood and actually to my home. Turns out he had never been out to look at it and he gave me an outrageous price compared to the other 2 quotes I got. I figured he just did not want to even try for my business.
    - David T.
  • A

    First of all, I cannot state enough how much anxiety the prospect of repairing my leaky chimney was.  My husband and I had been battling this leak for the last couple of years doing everything from getting a new roof to slathering gallons of tar at the base and sides of the chimney.  The problem was that it would only leak a couple times a year when we would get a torrential downpour.  The rest of the time, no leaks. 

    Anyway, I knew the old chimney and irregular design of our roof was to blame so, I finally called Padgitt Chimney/HearthMasters for help.  When they came out for the estimate, they were very thorough in their investigation of my leak.  Taking pictures inside and out. The employee that performed the estimate was very courteous and professional.  He answered many of my questions and concerns and, what he could not answer was answered in the complete and detailed estimate I received a few days later from their office.  It outlined with color photos the work that would be done with an itemized list of all the issues that would be addressed and an estimated timeline of what would be done when.  It was definitely the most thorough and professional bid I have ever received from a contractor. 

    When they began the job a couple of weeks later, the crew was professional, courteous and maintained a tidy work area.  The only hiccup through the whole ordeal was my husband mowing over their extension cord, which they were very understanding about.  The rest of the job went smooth.  They worked around me and my husbands schedule as much as possible, since we work evenings, and wrapped up each day around 1 or 2 in the afternoon, which was perfect for us.  By the end of the 4th day, they were putting the finishing touches on the chimney and picking up their equipment.  One of the best surprises was when they informed me that they could use my existing vent pipe from my furnace and so would actually save me almost $1000.00 off my original bid!  I was so surprised and excited, not only about the savings but, that they were honest and cared enough to not charge me for work that they didn't need to do.  Much appreciated!  They will definitely have a customer for life.

    - Katie T.
  • A
    We so glad that my husband called Hearthmasters a second time.  We had an excellent experience.  The technician was on time and very professional.  He cleaned and inspected the chimney and provided us the answers we needed on the insert, gas vs. wood, and glass doors that we needed.  Most important he confirmed we do not need a new insert (he could have easily told us we did - we wouldn't have known otherwise).  Thank you Hearthmasters!  You have our business going forward!  Well worth the second try!
    - Franklin B.
  • A
    Mr. Haynes is one of the hardest working individuals that I have ever met.  He completed every aspect of our contract in a professional timely manner.  If you are looking for a no nonsense contractor that gets the job done at a reasonable price, Neville Haynes is the person for you!
    - Barbara M.
  • F
    I contacted them to schedule the service and they tried to tell me the deal was expired.  When I gave them the expiration date, March 2015, they then said it's too cold to do any of this work and they are not honorring the deal any more and will not do any work.  I was very disappointed with this lack of professionalism.
    - Steven C.
  • C
    He came out but was not capable of performing the work that I needed done in the allotted time frame of the deal. I needed 3 rows at the top of the chimney repaired. He told me this would 5 days to fix. I just requested a refund.
    - Arthur L.
  • A
    I got a quick response to my inquiry wanting an estimate. The work was scheduled and completed within 1 week of the estimate. I am very pleased with the quick response and the quality of work.
    - Debra B.
  • C
    I'm sad to be writing a negative report on P&V, as what interactions I had with them were very professional. Seemed like he knew his stuff and would probably do a great job. Unfortunately, after coming out to evaluate the home and the repair requests, I never heard from him again. Admittedly, there was one of those freak snowstorms immediately after the inspection but I called back a couple of times and never received a response.
    - Jason A.
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Masonry Contractors in Independence

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