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Chimney & Fireplace reviews in Independence

  • A
    Raytown Chimney Cleaning
    Marty was so helpful in explaining the options available concerning our existing fireplace insert. After examination of our insert and chimney, he offered 3 options that would allow us to heat our home efficiently and safely.
    - Laura D.
  • A
    Fluesbrothers Chimney Service
    Called Fluesbrothers on a Wednesday afternoon, and they had a technician out the following morning. Replaced the rear refractory panel for the fireplace insert and cleaned/inspected the chimney flue. Technicians showed within the scheduled service window, were professional, and took time to clean up after themselves. Would not hesitate to hire again for future needs. Keep up the good work!
    - Nick A.
  • A
    HearthMasters Inc

    First of all, I cannot state enough how much anxiety the prospect of repairing my leaky chimney was.  My husband and I had been battling this leak for the last couple of years doing everything from getting a new roof to slathering gallons of tar at the base and sides of the chimney.  The problem was that it would only leak a couple times a year when we would get a torrential downpour.  The rest of the time, no leaks. 

    Anyway, I knew the old chimney and irregular design of our roof was to blame so, I finally called Padgitt Chimney/HearthMasters for help.  When they came out for the estimate, they were very thorough in their investigation of my leak.  Taking pictures inside and out. The employee that performed the estimate was very courteous and professional.  He answered many of my questions and concerns and, what he could not answer was answered in the complete and detailed estimate I received a few days later from their office.  It outlined with color photos the work that would be done with an itemized list of all the issues that would be addressed and an estimated timeline of what would be done when.  It was definitely the most thorough and professional bid I have ever received from a contractor. 

    When they began the job a couple of weeks later, the crew was professional, courteous and maintained a tidy work area.  The only hiccup through the whole ordeal was my husband mowing over their extension cord, which they were very understanding about.  The rest of the job went smooth.  They worked around me and my husbands schedule as much as possible, since we work evenings, and wrapped up each day around 1 or 2 in the afternoon, which was perfect for us.  By the end of the 4th day, they were putting the finishing touches on the chimney and picking up their equipment.  One of the best surprises was when they informed me that they could use my existing vent pipe from my furnace and so would actually save me almost $1000.00 off my original bid!  I was so surprised and excited, not only about the savings but, that they were honest and cared enough to not charge me for work that they didn't need to do.  Much appreciated!  They will definitely have a customer for life.

    - Katie T.
  • A
    HearthMasters Inc
    We so glad that my husband called Hearthmasters a second time.  We had an excellent experience.  The technician was on time and very professional.  He cleaned and inspected the chimney and provided us the answers we needed on the insert, gas vs. wood, and glass doors that we needed.  Most important he confirmed we do not need a new insert (he could have easily told us we did - we wouldn't have known otherwise).  Thank you Hearthmasters!  You have our business going forward!  Well worth the second try!
    - Franklin B.
  • A
    Raytown Chimney Cleaning

    He came to inspect on Friday. He was leaving on vacation on Wed. and his schedule was full. We received bad news about our fireplace and we have the house sold. We was in a crunch and he was not going to be able to help us out until his return home in about 2 weeks. He said he couldn't sleep because he knew we was in a pickle. So today on a Saturday he called and came to the house in the heat of the day on the West side of the house on the roof and completed the job.  It was a big job, but he is very thorough and neat. The chimney is fixed and clean and set to have a gas log installed.

    It is such a blessing to find a trades person that has a conscience and cares to do their very best.

    - Jacquelyn D.
  • A
    All Source Chimney Service LLC
    They were prompt, kept in touch via phone, and were very honest with us.  They didn't feel our chimney really warranted a full $120 cleaning and we really appreciated their honesty.  We were also lacking a key for the gas off/on valve and they gave us one for nothing.  Just a great bunch to deal with and I can't say enough good things about them.  They said they would email us a report and it was in my in box within hours.
    - Linda E.
  • A
    R Mech Heating Cooling & Plumbing

    I purchased a big deal for this service and they did real good. They came out about two weeks after I purchased the deal. They were very thorough and seemed to know their business. They were very thorough in making sure that they safely handled the fireplace, getting it back together and cleaning it and everything. I think their punctuality was fine.  

    - Lee L.
  • C
    All Source Chimney Service LLC
    Provider was very prompt and professional while in both my homes. He did the services on 12/24/14 and informed me that due to the holiday, I would not receive my reports or video until the following week. By 1/6 I still had not received my reports, video or estimate for repairs. I contacted the company and received the reports and pictures right away. I called and asked where the estimate was and Lori did not seem aware that there should have been an estimate but said that she would talk to Brad. She did email me later that day and tell me that it was being worked on and I should receive it in a few days. As of today, 1/14 I still have not received my estimate. I sent another email today but I am getting frustrated that I have to keep asking for the information that they agreed to provide me.

    I received my estimate after my email to them on 1/14. I also forgot to mention in my initial review that the soot "chunks" from my wood stove were dumped in my backyard. I did not expect that part of the soot cleaned from the flue would be left in my yard.
    - Kathy D C.
  • F
    Chimney Professionals of Kansas City
    We were told this company would arrive at our home between 1-4 pm on 11/13/2014, so my husband took off work to be home.  The gentleman we spoke with informed us that he would contact us 30 min prior to arrive.  The company never showed.  My husband missed a full day of work, we were expecting to get our chimneys cleaned and properly inspected.  I have tried contacting the company with no return calls of course.  Would not recommend this company
    - Amber C.
  • C
    A B Masonry
    He came out but was not capable of performing the work that I needed done in the allotted time frame of the deal. I needed 3 rows at the top of the chimney repaired. He told me this would 5 days to fix. I just requested a refund.
    - Arthur L.
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Chimney And Fireplace Contractors in Independence

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