Find Top-Rated Harrisonville Home Remodeling Contractors

Home Remodeling reviews in Harrisonville

• F

  I had a scheduled appointment on Friday...when they were an hour late, I called and was informed that I would have to schedule. On Monday, an employeee told me that she would have to reschedule me again and that she and her father had bought the company. On Tuesday, a gentlemen came out and all went well. Wednesday morning the same gentleman told me that the sale of the business had not gone through, the previous owner had taken the money and disappeared. Additionally, the employees were told by attorneys to clear our their personal affects and the doors locked. I have been unable to reach anyone at the office to verify this but no answer after three days seems like it is probably true.
  - Helen E.
• A

  The job went very well.  We worked for the most part with Jimmy, who demolishioned the old bathroom, jackhammered the floor and layed new drain pipes, replaced our water heaters, and rough plumbed our new bathroom.  He's very thorough, professional, punctual, and kind.  Once the tiling job was completed in the new bath (different service provider, recommended by Jimmy- also a good call:tiling job is perfect!) there was initially a concern on our part that the toilet drain may have been placed too close to the back wall; however, the owner Kevin came right over (after hours) and put our minds at ease.  New toilet, sink and fixtures were installed by Kevin's brother- a mild tank leak was discovered the following day and quickly fixed.  We appreciate the professionalism of all their employees we came in contact with - from the kind secretary, who always answered  the phone with a cheerful greeting & immediately recalled our name/recent services to all the men who worked on this long project for us.  Thank you!
  - Kara C.
• A

  We liked the very flexible estimate.  We were originally planning to reface our cabinets but the contractor does both refacing and cabinet replacement (using manufactured cabinets).  We received estimates for both along with a lot of options for upgrades.  We also were able to see examples of his work (which were very impressive).  The estimate for our small kitchen was quite reasonable and he was going to be able to do our entire kitchen for well under what we had budgeted.
  As I mentioned, after getting estimates from four contractors we were planning to choose this contractor.  We liked the samples and pride he showed in his work.  He was highly familiar with what he could do for us because he does the work (from sales to fabrication to installation) himself.
  I marked quality as NA because we were only able to see samples.
  - Jason W.
• A

  A sales rep showed up to give me a quote on 4/16/2012. She had almost too much information about the company though it is an interesting story. There were a number of options to choose from (but not so many as to be overwhelming). She didn't mention much about pricing and instead encouraged us to select all our preferred options It was a little annoying that no prices for things were listed but that's pretty common in my experience. It's also why I graded the price at B. Our first tough choice was between an overlay or to remove our old tub and replace it altogether. My wife and I wanted the old tub removed but we were on a very limited budget. I think the rep sensed our concern over price and informed us that the difference in cost would be about $500 to have the old tub removed (which was the option we ended up choosing--and now recommend heartily).
  While not offering specific dollar amounts we were always told which items cost more and less and in the end were able to choose high end fixtures, a few more creative touches, and also some of the less unique components. Purchasing the day of the quote saved us an additional $500 off the quoted price. We had already contacted two other contractors who had bid just over $8,000 for the same work.
  We chose Bath Fitters due to a lower bid and the promise to cover any hidden floor/wall/plumbing damage at no cost. The other contractors were upfront that there could be water damage (Our house is 60 years old--and so was the tub!) in the walls and sub floor and that additional costs would be our responsibility. In the end, things were pretty ship-shape but there was peace of mind in the guaranteed pricing.
  I was told our materials would be ordered on Friday, in the following Thursday, and I would be called on 4/27 to schedule installation. This happened exactly as we were told and the installation was scheduled for 4/30.
  The installer was to arrive between 8:30 and 9:00. He arrived at 8:40 along with a trainee. The two of them had the old tub removed in about 40 minutes and set about shoring up the plumbing for the new tub and shower. A professional plumber showed up just before lunch to inspect their work and handle a few more complicated things. The water was back on by 12:30 and they were completely finished by 2:30pm. They cleaned up (leaving no mess despite the rainy weather) and were on the road by 2:45. The bathroom looked great and we haven't had a single issue other than that showers take longer due to the very high end shower head and general love my wife and I have for the appearance of our new shower/tub.
  I was advised to keep the bathroom door shut for 24 hours while the adhesives an caulk dried. The 24 hour period is standard but our small bathroom and hairy pets were the reason we were advised to shut the door. Keeping the hair out of the room for that period kept it from getting stuck in the nearly perfect caulk around the tub and surround. The installer left the bathroom spotless, even wiping up any finger prints he left while showing me how the new faucets worked.
  I also chatted with the trainee a bit. He said that he had worked assisting other installers for some time but was preparing to go in for formal training for some time, then going to assist a little more, then begin working on his own.
  I worked around the house while the bathroom was installed and tore apart an old entertainment center. The installers even loaded it up and dumped it into their dumpster for me when they left.
  - Jason W.
• C

  We hired Excalibur Contracting because they gave us the cheapest quote for our bathroom. In addition, being a contractor for the city, we believed Mike Johnson (head of company) would provide us with a professional experience. Our biggest mistake in our choice of contractor was not getting a formal written contract. This left us open to a number of problems, the greatest being guarantee of work and having a solid timeline to stick to. Excalibur Contracting's work was, at best, amateur. They frequently tried to use shoddy techniques/materials (tiling completely over floor vent, using PLASTIC trim around our wood door, left a gap above recessed medicine cabinet, no caulk/grout around toilet, caulked OVER the bull nose on the edges of the shower, etc). Furthermore, the glass block was about 80% transparent from the outside. Mike bought a can of frosted spray paint (not waterproof and very scratchable) for use on the blocks, but we instead used our own remedy (etching acid). These mistakes (except glass block) WERE fixed by Mike after our complaints; any materials used in conjunction were taken off our bill. However, any issues that have arisen after payment have been met with, at best, silence (again, get a written contract). It's is understandable that problems do arise, the concern is how they are handled by the professional when they do. These are some mistakes pointed out (by a 15-year veteran local tile professional) after job was completed: -Glass block window crevices should have been mortared, not caulked. This would have insulated the shower (there is noticeable cold coming in from the window when we take showers). -Glass block window is not level. -Anywhere caulk was used, application was messy. -Entryway where carpet meets tile is sharp, especially for kids. Should have installed transition strip/ made tile go further in to carpet. -Grouting is inconsistent and splotchy (which means there was too much water added to grout mixture). -Corners of shower were not caulked; grout already has cracked. A word to consumers: Companies that have low quotes for professional work many times are hiring young guys with NO experience to professionally remodel your homes. Each time I came home, there was something else I needed the contractor to fix. And what happens if he says, "Well, it's too late to fix" or "Guess it'll set us back a couple days"? Is this fair to you? No. If you want a job done right, be willing to pay a little more for someone who really cares about their craftsmanship and takes pride in and guarantees their work. Don't settle for cheap and shoddy.
  - Matthew W.
• A

  The job was completed to our satisfaction. The bathroom was completed as requested. Extra care to detail included special wraps on the plumbing under the sink to protect from being hit by a wheelchair or person. The exterior work was completed as requested. He takes care of items that a specialty contractor probably would not. A concrete contractor could have done the concrete work. However, the sidewalk installed caused a downspout to need moving. This would not have been something a concrete contractor would have taken care of. We saw this and thought there was something we would have to take care of after the work was done. However, when we returned we found the downspout had been diverted already.
  - VANCE K.
• A

  Great! Very courteous and has suggestions to save money. Did great repair work in minimal time.
  - Cheri W.
• D

  Not the best caulking job I've seen. Would not use this service again !!!
  - Michael S.
• D

  The price was pretty fair priced and we think that was the problem. We would absolutely not hire them in the future.
  - Matthew W.