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Find Top-Rated Glencoe Custom Furniture Makers

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Furniture reviews in Glencoe

  • D
    Couldn't paint our cabinets as he stated the cabinet surfaces weren't could be damaged by the new paint.  Painted and installed wood cabinet drawer face boards (I purchased elsewhere) which I had to deliver and pick-up for the shop over 10 miles away.  Promised to replace cabinet edging and to this date (over 6 months later) hasn't done so or called. Not much value for the advertised $900 cabinet restoration advertised!

    - George B.
  • F
    After receiving the estimate, we agreed on a date for Rich to pick-up the furniture.  About a week before the agreed upon date he called to push it out, because they were behind.  I agreed.  Then before the second agreed upon date, Rich once again called  to push out the date.  Again, I agreed.  Then about 45 minutes before the third agreed upon pick-up date & time, Rich called and left a message on my answering machine stating that they were still behind and wanted to push the delivery out another 1-2 weeks.  I never heard back from him after that.  I've come to the conclusion that he is not interested in my business.
    - Susan E.
  • A
    My expensive dining table had two burn areas that were repaired without resurfacing the entire table.  The repairs are barely visible and blend well into the rest of the table top.  Refinishing the entire table top would have cost almost $1000.  Scott offered a very reasonable alternative and the outcome is wonderful.
    - Theresa G.
  • A
    I called around the first of October after seeing the rave reviews on Angie's List.  Custom Furniture came out that afternoon and looked at my twp antique end tables and gave me an estimate.  The price seemed reasonable so I signed the estimate on the spot and they took the furniture with them when they left. 
    They said it would be about 4-6 weeks and they called four weeks later saying the pieces were done.  We set an appointment for them to come out and deliver the furniture.  They were right on time and the end tables look amazing!!  They even fixed some missing pieces!  I will definitely use them again!
    - BARBARA W.
  • A
    Let me start by saying Thome Plumbing is awesome!  I will definitely call on them again for future plumbing work.  Now, let my story begin... My problem started out with a leaky kitchen faucet handle.  Initially called a handyman (thinking it would be less expensive than a licensed plumber) to fix the leak.  Handyman discovered possible faulty shut-off valves underneath the sink.  Went to the main shut-off valve and discovered broken valve (could not turn off water in an emergency).  Since he was not a licensed plumber he could not do the work.  Thankfully, he did not charge me anything, not even a trip charge.  Okay, so the search begins on Angie's.  Got a couple "over-the-phone" estimates based on what the handyman advised me to say.  Got one "over-the-phone" estimate which made me nervous.  Had another high-rated plumber (which I will not name) come out to give me a free estimate and declined them based on what the tech said.  I had purchased a Delta faucet at Home Depot to replace my existing one.  He tells me that the faucets Home Depot (or any other big box store) offers are not of the same quality as the ones he sells (even though they are both from Delta).  He said the H.D. ones are a lot of plastic and just aren't as high of quality.  He proceeds to show me his catalog of Delta products and lo and behold there's the same exact model that I purchased at H.D. with the same exact model number.  He said on that particular model he couldn't tell me exactly how his would be better but just that it would be.  I said I would get back to him after getting other estimates.  After he left I immediately called Delta's customer service and asked if the above was true and they said absolutely not.  That is how I ended up with Thome doing my repair work and couldn't be more pleased.  They were on time, very professional, and didn't make that outrageous claim about their products versus Home Depots.  It was one of those times when my "gut feeling" was spot on.
    - BRENDA L.
  • A
    It went great! Scott was very easy to work with and extremely affordable. He made our damaged furniture look like new!
    - Rita H.
  • A
    unknown
    - Wayne F.
  • B

    A nice job!

    Ellisville resident


    - Yvonne R.
  • A
    Scott did a excellent job. I would use him again.
    - karl a.
  • A
    Both deliverymen were very polite and punctual.
    - Nancy H.
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Custom Furniture Makers in Glencoe

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