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Flooring reviews in Glencoe

  • A
    Miracle Method

    We had a yellow cultured marble roman tub, which had a large step (which was dangerous) to enter the tub.  We removed the step, made a wood side panel for the tub, retiled the floor area where the step had been, installed marble around the top of the tub, and then had Miracle Method spray the interior of the tub to make it white.

    Bob came to bid the job and provided very complete prices for the different options we were considering.  Very professional and a wealth of information.

    Cory was our technician.  He was excellent, fast, on time and meticulous.  He explained everything, and was excellent at protecting the surroundings.  We are so very pleased with the result.  He is a gem!

    Thanks to everyone at Miracle Method!

    - Diane T.
  • A
    Champion Floor Co
    We were very pleased with the results.  We asked that a design be placed in the new hardwood in the dining room, using two different types of wood.  The outcome was beautiful.  Since they sanded and finished all the floors in place, the color matched the refinished den floor perfectly.  You can't tell that the den floor is 20 years old.  It looks brand new.
    The tile in the bathroom was so expertly laid, that you don't realize that it was not original to the house.
    The carpet was installed with no loose spots or rippling even on the stairs, and feels wonderful on bare feet.
    Everyone arrived on time and were very friendly and professional.  The price was higher than other companies, but the others would have used pre-stained wood, and were not able to refinish the den floor.  So I think we got good value for our money.
    Ralph, the president of the company, was excellent to work with as was his staff.
    The walls in the rooms where the hardwood was laid did get smudged and a bit dirty, but that was easily taken care of with a touch up of paint.  
    All in all, we were very happy with the results, and would definitely use them again
    - MARIE L.
  • A
    Premier Home Design & Remodeling LLC
    Joe total remodeled our half bath. They took down the sheet rock, added insulation and worked with the flooring company (that Joe recommended). He replaced the toilet, lighting and vanity/sink.  I received a few bids. I had no doubt that Joe would do the best job and his price was right in line with the others. I was so pleased. Joe took care of every detail. His workers  were very professional and thoughtful to keep things clean as the went. I would highly recommend Joe and would use them again if the opportunity arises.
    - Shell B.
  • F
    Brizco Flooring LLC
    I ended up calling the POLICE! First, BRIZCO FLOORING LLC and I never did agree on a price nor was I given anything in writing when the job was verbally bid.. We disagreed on the bid price. I said I would pay one amount, he argued he was worth a different amount. I told him I had one estimate for a similar amount but that was for doing all the porcelain flooring AWA the laminate and I had another one that was far lower for doing what he was quoting, the 8 or so tile in front of the doors and the laminate. We discussed this for some time and never reached an agreement. He simply said he would begin on Monday, return on Friday and left. At that time I assumed he had agreed to accept what I offered to pay. I had printed the instructions on the installation of the PERGO XP product and had read it several times AWA called PERGO. When BRIZCO FLOORING LLC showed up to bid the work and when they showed up to begin work I offered to share that with them along with information I had from the company I paid to give me an estimate and do a material list of what I would need to do the job. Based on that companies' estimate and home visit, the material was ordered and delivered to my home and stored in the LL for some weeks. I now had that company estimate, another companies estimate and was getting one from BRIZCO FLOORING LLC. Things started off OK. It wasn't too long tho when I noticed that the owner wasn't intending to install the product according to the PERGO RECOMMENDED specifications. First off the BRIZCO FLOORING LLC Owner/installer told his helper he didn't need to put down the rolls of plastic that I had. When I told him they had to be put down he looked aggravated with me. I told him the instructions said it was mandatory and should have an 8-12 inch overlay on the plastic so as act as a moisture barrier between the earth, the concrete and the product. I was alarmed that he was either ignorant of the product OR was trying to cut corners. Before any flooring was cut I inquired about the type of saw blade he planned to use and what he told me wasn't what PERGO recommended. I then told him I had purchased the blade they recommended and it was on our saw in our storage room and he could use it and that I preferred he at least use the blade. The blade cost about $43.00 but the regular blade could be purchased for about 10% of that cost or $5.00. I knew I wanted to follow PERGO'S guidelines as I didn't 't want to void the Product Warranty or have a poor installation job done. He used our saw, blade and power cord to do the job. When they left on Monday I was relieved but also alarmed he didn't know or care about what he was doing. I talked to him about all the bags of floor leveling compound that were going to need to go down in the 2nd room and he just ignored me and said that wouldn't be necessary. In the past he said he just used roofing shingles to level floors and he left for the day. I looked over his workmanship and a portion of it was OK., except the hallway where the leveler wasn't down when he started the job and it never got any put down and you could tell the difference when walking on the floor.and I made a note of the damaged areas I had concerns about as well. When they returned on Friday I pointed out the areas I was concerned about and he said he would fix them. I stayed downstairs all of Friday and started setting my husband's office up and listening and observing. Like on Monday, we shared small talk but when I told him it would be hours before he could install over the leveler he would have to put down, according to the leveling Manufacturer's and PERGO's specs, he looked angry and said there was no way he was using the leveler, that he didn't care what they said but that and quot;it wasn't necessaryand quot;! PERGO says there shouldn't be more than a 1/8 drop over a 4' area. We again disagreed. I then pointed out there was a drain in the floor in the 2nd room which he acted surprised to know and that the floor surely had a drop towards that drain. We talked/argued about this for some time and he took a level and crawled around the floor and in minutes said it was just fine. He did agree to put leveler around the drain area. He didn't read the instructions on the leveler and was mixing it using a wrong paddle on the end of a drill. Things had gone from bad to worse. He did whatever he wanted, and flew thru that rooms floor and it really shows. Towards the end of a 5.5 hour day he wound everything up and and quot;demandedand quot; I pay him in full immediately. The job wasn't finished and I was caught completely off guard. When I told him I wouldn't do that he walked way too close to me and again, louder, demanded I pay him in full. I again told him I would pay him part of it but that the work wasn't yet complete, I hadn't had a chance to examine it or walk on it and that I would pay him $1,100 of the $1,300 I had said I would pay. I reminded him I didn't have their Insurance information, a written estimate, a copy of the Warranty or a Lien Waiver. and he knew the job was not finished. He stormed outside and got on his phone and was shouting at someone. I went upstairs to get my checkbook and decided to pay him the $1,300, which I gave him a check for. By now I could feel how really angry he was. He screamed at me I would have all that paperwork any minute now and slammed out of the house. I had locked the upstairs doors and I then locked the downstairs doors. A half hour or so went by and I looked outside and was surprised to see he was gone or had moved his van. I looked out other windows and was then pretty sure he had left my property. Part of the paperwork was sent to me shortly. I went downstairs to start cleaning up and realized I was left with a mess. By 4:30 I realized there was damage I had missed seeing and sent him a text at 4:44 PM on Friday July 18 and we texted back and forth a few times. I started receiving text messages from him on 7/25 @ 9:38 am that were clearly both angry and I felt threatening. I called a friend who advised me to call the POLICE she knew I was now afraid of At 10:18 according to POLICE RECORDS I called the POLICE and OFFICER PINKHAM, BADGE # 4009 came to my home. The POLICE OFFICER talked to me at length. I gave the POLICE OFFICER a BRIZCO Flooring LLC Bs Card and he went outside and called them. The POLICE OFFICER came back in my home and gave me advice on what I should and could do and said he told Mr. BRIZCO (AKA Jearl Eugene BRIZENDINE), BRIXCO FLOORING LLC not to contact me again. We will see each other in Small Claims Court on September 3, 2014.
    - MaryJane M.
  • A
    Brewer's Flooring
    After a bad experience with another contractor, I went through Brewer's door with a healthy skepticism about what would be promised and delivered.  After having assured me that they had been in the business a long time, with a good BBB rating and I could pay with a credit card to protect myself, I had them come out and bid the project.  They were able to answer all of my husband's (the pickiest man alive) questions on the technical aspects of laying the wood.  We had a few different bids from a couple of contractors but the experience and friendliness of the family operation won us over and we decided to go with Brewer's.  The job took 4 days total which is what we had been told.  The floor is beautiful and the installation is from what I can tell, perfect!  When there was a piece of wood that had a bit more coloration than I liked put in a prominent place, they happily removed it and replaced it with another piece.  I would highly recommend them for hardwood floors.
    - Meaghan M.
  • A
    Matthew Paffrath Contracting
    Well satisfied with Mr. Paffrath's work and work ethic..He is a perfectionist and is totally reponsive to any issues that may have arisen. He has been my sole contractor since the first job and I highly recommend that everyone take advantage of his expertise. He can do everything. Many years of experience as an independent contractor.
    - michael r.
  • A
    Motto's Flooring
    Hired Mottos to install hardwood floor in kitchen. The two installers were on time, polite, personable & professional. They cleaned up both days and hauled away all debris. The floor is beautiful and we plan to use them to install the floor in the rest of our house.
    - Nancy H.
  • A
    Fossil Flooring
    Service I needed done quickly.  I did not want to have to order and wait on flooring.  They were able to get me something in very short order and get it installed quickly - even working after hours to make it happen.
    - Katharine C.
  • A
    Kevin Neustaedter--A Tile Guy, LLC
    Kevin was very timely in coming out to provide a quote. Once we agreed on a price, he was able to schedule the work of the following week. They completed the work in a timely manner and did a great job. They showed up when they said they would and completed the job in the timeframe they specified with no suprises. I would certainly use them again as well as recommend them to others.
    - Jeffery D.
  • A
    Fossil Flooring
    The two installers, Daniel (company owner) and Marshall, called early in the morning informing me when they planned to arrive - between 9:30AM and 10:00AM. They arrived as promised. They started working immediately. They worked at a brisk pace until the underlayment was in place and they had to wait for leveling paste to dry. They took a break and went to a nearby home improvement center to purchase metal transition strips. They returned in a reasonable amout of time and worked briskly until done. They were courteous, respectful, friendly and professional. I was so please with their work that I tipped them.
    - Jim A.
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Flooring Installers in Glencoe

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