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Leaf Removal reviews in Florissant

  • D
    Blanner Lawn Care LLC
    From the very beginning, Aaron Blanner was extremely difficult to work with. He wasn't able to cut my lawn for a couple of weeks after I purchased the deal, because he had broken equipment, and couldn't find enough time to get out to my home. When he did finally come out (8/29) he left without cutting the grass, and called me (left a voicemail) to let me know that he would need a push mower to access part of my backyard, so he thought it best to cancel the deal. I understood, and was fine with that. Before I could call him back, he contacted me again and left another voicemail saying that he wanted to work it out, and that he would bring a push mower with him next time. I agreed, and he said he would be out the following week to cut the lawn. Several things "popped up" and he kept pushing the date back. He ended up finally coming out for the first time on 9/18. When he finally did come out, he did a fine job on the lawn. It was our agreement that he would come out every two weeks. On October 2, he came out for the second time. However, he only cut the front yard on this occasion. After cutting the front yard, and then leaving, he sent me a text saying "there was too much dog poop in the backyard" and he wasn't able to cut it. I told him to issue a refund for half of a lawn cutting, and we'd pick up where we left off in two weeks. He agreed to that arrangement. Two weeks later, on October 16, I sent him a text around 6:30 pm to see if he was still planning on coming out to cut the grass that day. He responded by letting me know that he took the week off to deal with "personal business," and that he wouldn't be out until the following week. At this point, I was frustrated with the amount of rescheduling that had to be done, as well as his unprofessional and unreliable nature. I was also bothered by the fact that he didn't even bother to tell me that he wouldn't be cutting my lawn that week. I told him that I would be canceling the deal via Angie's List, and that this wasn't going to work out. He then got extremely upset. He began making claims that my grass wasn't even growing, and that he didn't need to come out because of that. He also called me unprofessional, because of the dog poop he found in my backyard during his previous visit. I told him that I did not wish to discuss the matter with him, yet he continued to send rude and unprofessional text messages. Overall, I would not recommend working with this company. While the "big deal" seemed like a great buy, I would have never bothered purchasing it had I known how unprofessional Aaron was going to be. I felt disrespected and taken advantage of, and I will never use his services again.
    - Katie B.
  • A
    COMPLETE LAWN CARE INC
    It went well.  My husband and I were very pleased.  The frustrating part for us is that we do not have large trees in our own yard.  The large trees are all around us.  That being said, our yard was still a mess with leaves everywhere.  The crew that Mark Becker sent out did a great job and after they were done, our yard looked great.  I was especially impressed with the final touches - the driveway cleanup, the edging and the all around attention to detail.  

    Mark is pleasant to do business with - easy to talk to. We feel he is conscientious, honest and fair.  As we are getting older and yardwork chores become more difficult, we look forward to doing more business with Complete Lawn Care.  It is wonderful to have found someone local that we can feel comfortable with.
    - LINDA C.
  • A
    Dunn's Lawn Service, LLC
    They called to schedule it and came out sooner than I expected. They met my expectations and everything was fine. I was hoping it would be more around $75, but $95 was actually a discounted rate. I plan to hire them again this fall.
    - t b.
  • F
    PHELAN'S LAWN SERVICE
    I called Mr. Phelan in late October to clean up the leaves in my yard. I used his services last year and he did an pretty good job with the leaves, so I called him back. I originally requested that he come on Monday November 25, but he said he wouldn't be able to make it then, he has large physician clients to attend  and works primarily in West County not in the North county area.  He said, he could be there Sunday November  24, 2013.  I said, okay that's fine as long as its before Thanksgiving, I'm having guests and I don't want them wading through leaves to get to my home. I informed him I would call back as a follow up before the appointment to remind him.  He said that would be a good thing.
    Last week, I followed up on Thursday November 21, 2013 as promised to remind him about my Sunday appointment.  He said, he might be there on Saturday because he had some help.  I informed him I would not be home but okay, and he said he would call me before he come out but would definitely be there Sunday as promised.  I didn't receive a call on Saturday and that was fine when I arrived home the leaves were still there. My promised appointment date was Sunday November 24, 2013.  Sunday came and I never received a call of text, so about 12:00 CST, I called but didn't receive an answer back via telephone or text.  An hour later I sent a text and followed up with a few more calls and texts until nightfall. on Monday November 25, 2013 @ 08:46, I called and texted and said the polite thing would be to at least let me know if you will be coming either way.  Finally, he called around 09:30, with  bad attitude and said, "I won't be there today" and "I won't be there tomorrow" but I will be there Wednesday.  I said Liam, I'm an easy going person when it comes to workers all you had to do was call and communicate.  He starts going off, it rained last week and the wind was blowing, blah, blah blah... and you sent 12 texts on Sunday.  I said sir if you had called me to communicate what was going on you would not have received even one text. He goes off some more "I missed two days works because of the rain and I'm running behind !!!   So I asked why didn't you call me. he said, "okay, okay, okay, I messed up but you don't have to keep telling me about it.  It was unprofessional beyond belief, I just couldn't belive it.  Then he said, I'm not coming on Wednesday !!  I said, sir I got your name off of Angie's list and they are supposed to be pretty good is this how you do Business?  He said, Angie's list it not as good as you think then they keep charging me tons of money every 3 months for nothing !!!  I asked are you coming to do my lawn No! I'm not coming
    OMG!  I thought is he crazy, the gentleman went on a rant. I hung up the phone and found someone to take care of the leaves.  In my opinion Liam has no concern for residential customers and is only concerned about his large commercial clients with big contracts to fill his pockets.  He repeatedly states how he's been in business 15 years and REALLY only services large commercial customers or physicians.  So, my sentiments are he took care of his large clients and had NO concern for tending to my lawn because it netted him fewer funds. I was treated with total disrespect, his customer service is atrocious, and the whole thing was just insane.


    - Terrecita A.
  • A
    Schwartz Brothers Landscape Solutions Inc
    I called to schedule the appointment and they were very professional and accommodating. Then 3 guys showed up on time and they took care of all the leaves, trimmed the big bush, and then did work in the back yard with the remainder of the time.
    - Luciana J.
  • A
    Dunn's Lawn Service, LLC
    I am a widow and need a company to take complete control of my yard and landscaping. This is the fourth landscaping company I have employed in four years and I finally hit the right one. This company does very good conscientious work. I get monthly invoices detailing all that was done and get regular emails from Kristin with suggestions of things that should be done to improve my yard. It is comforting to know that my lawn is in the care of Dunn's Landscaping.
    - PAMELA F.
  • A
    COMPLETE LAWN CARE INC
    Excellent.
    - Carol C.
  • A
    Metro Land Services, LLC.
    It went extremely well. Craig and his men came in and removed all the leaves, front & back and did an excellent job.
    - Al W.
  • A
    COMPLETE LAWN CARE INC
    Excellent work
    - Carol C.
  • A
    COMPLETE LAWN CARE INC
    I have the greenest, and cleanest yard on the block.
    - Bridget T.
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Leaf Removal Services in Florissant

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