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EL MEL INC

in business since
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rated
2 reviews
0 offers
on Angie's List for 13 years
Contact EL MEL INC
Address
6185 N HWY 67
Florissant, MO
63034

About Us

SECOND LOCATION AT 2139 FIRST CAPITOL DR, ST CHARLES, MO 63301. PICK UP AND DELIVERY SERVICE AVAILABLE. DELIVERY CHARGE APPLIES. REPAIR OF ALL TYPES OF MOWERS, TRIMMERS, SAWS, SNOW BLOWERS. BLADE SHARPENING. ALSO SELLS PET SUPPLIES, LAWN & GARDEN EQUIPMENT.

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Ratings and Reviews for EL MEL INC

in Landscaping
2 Reviews
  • A
  • B
  • C
  • D
  • F
  • Price
  • Quality
  • Responsiveness
  • Punctuality
  • Professionalism
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  • Review: Lawn Mower Repair Service

    Gave estimate of repair cost and time to repair.

    I called El Mel about replacing a gas tank on a lawn mower. The man I spoke with told me he could not repair the mower that day. But that I could bring it by. So I loaded up the mower and drove over 8 miles to El Mel. When I went to the service department they told me that it would take a month to fix the mower.

    I did not appreciate their lack of communication skills. I was led to believe they could fix it in less than a month. I think El Mel has good service but very poor communication skills. I think some of the people there need to go to classes on how to talk with the public.

    Services Performed
    • Lawn Mower Repair
  • Review: Lawn Mower Repair Service

    When I dropped my lawn mower off 3 weeks ago I was told 79.95 would get my spark plug changed, oil changed, air filter, blade sharpened, and carburator cleaned. I said, if it needs any more than that call me. He said, well if your carburator needs to be re built it will be 89.95. They required a $20 deposit and said it could be 3 1/2 weeks. When I picked up my mower today he said my balance was $94.21. I questioned this and he said it was 89.95 which was labor and then each and every part was extra. I asked if tgey had to rebuild the carburetor and he said they cleaned it and I told him that was supposed to be 79.95 and no one said that only covered labor. He just kept talking about the 89.95 and the charge for parts, so I finally said, well, I wouldn't have minded as much paying this if you had been honest about the cost up front. He never apologized just looked away and I said, well my mower better start, and I guess I never have to come here again. He said, I guess you dont. Very disappointed that I was charged 34 dollars more than agreed upon.

    See above.

    Services Performed
    • Lawn Mower Repair

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rated
2 reviews
0 offers
on Angie's List for 13 years
Contact EL MEL INC
Address
6185 N HWY 67
Florissant, MO
63034

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