Classic Carpet & Flooring

A 126 Reviews

Founded 1980 • Angie's List since December 2002

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Licensing

Licensed
Bonded
Insured
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Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Company Contact

598 N NEW FLORISSANT RD

Florissant, MO 63031

Description

One of Ten Winners of the 2014 Better Business Bureau 'Torch Award'. Founded by Karen Rose, Classic Carpet & Flooring has developed a reputation for being a trustworthy company. From the business’ beginning in Karen’s home over 30 years ago, Classic Carpet & Flooring has concentrated on selling quality flooring and providing expert installation at reasonable prices. This simple philosophy and our customers’ satisfaction with our work have helped our company steadily grow. The fact that most of customers come from word of mouth advertising helps keep our overhead low, which helps us keep our prices low. We have built a large clientele in the St. Louis area working with homeowners and business owners who are satisfied with our quality products, professional workmanship, and personal service. Today you can visit our store in Florissant, or we can bring carpet, vinyl, ceramic, hardwood and virtually any other type of flooring to your home for a free shop-at-home appointment. Beyond that, we work directly with most major manufacturers, ensuring the lowest prices on the best goods available. To complete the experience, we offer professional, guaranteed installations with some of the best mechanics in the business, all of whom have long-term relationships with our store....

Verified Reviews

126 Total Reviews
Reviews by Rating
A Rated
113
B Rated
11
C Rated
2
D Rated
0
F Rated
0
Read reviews by category
carpet installation (99)flooring (62)hardwood flooring (19)tile installation (9)carpet cleaning (1)
Showing 1-10 of 126 reviews
A

RATED

10/01/2018

Was done on time and very professionally

DESCRIPTION OF WORK
Wall to wall carpet in a few rooms and hallway

CATEGORY carpet installation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2015

SERVICE PROVIDER RESPONSE

Thank you for the high marks. We appreciate it.
B

RATED

08/20/2018

Workmen did an excellent job. The advice of a light colored carpet from Classic was, in hindsight, not practical.

DESCRIPTION OF WORK
Replace carpet and tile

CATEGORY carpet installation

COST $1,700

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/22/2018

A

RATED

12/26/2017

Contact person was great, helpful and managed the timing and cost estimate well. She came to the house and went over the details and answered questions. The men who did the installing were very skillful, the carpet looks terrific.

DESCRIPTION OF WORK
We had new carpet installed in our lower level.

CATEGORY carpet installation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/09/2017

SERVICE PROVIDER RESPONSE

Thank you for the great review. We really appreciate it.
A

RATED

09/25/2017

They were very responsive and friendly. Work was done quickly and efficiently. Great group to work with!

DESCRIPTION OF WORK
New carpet in living room and bedrooms

CATEGORY carpet installation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/25/2017

SERVICE PROVIDER RESPONSE

Thanks for the great review! We appreciate your business, and the good review. Thanks!
A

RATED

02/05/2017

From start to finish, the process was very smooth and professional. Everyone we had contact with was amazing: Diane, Greg, Chris, and Doug. Diane was the salesperson and she was amazing - VERY prompt, professional and responsive. She was able to get us the detailed specs on the carpet we were looking for and also answered my many questions without hesitation. The installation crew was also amazing...

DESCRIPTION OF WORK
New Carpet in living room, dining room, and hall.

CATEGORY carpet installation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/02/2017

SERVICE PROVIDER RESPONSE

Thank you for the nice review! I'm very glad you are pleased.
B

RATED

01/19/2015

The provider offered a very competitive price for the job so I hired them. The carpet removal went fine. The hardwood was installed in about half of the room and was done fine. The carpet inlay was not a typical job and was challenging but they corrected the problems. They were very service-oriented and when they learned I was completely satisfied, they were genuinely interested in correcting any ...

DESCRIPTION OF WORK
Removed carpet. Installed hardwood. Installed piece of inlaid carpet.

CATEGORY carpet installation,flooring,hardwood floor repair

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/01/2014

SERVICE PROVIDER RESPONSE

.
A

RATED

12/04/2014

The installers showed up on time.  They were friendly and professional.    The work was done well and the new flooring looks great.    The installers were supposed to correct a caulking issue from the first bathroom install but this information was not relayed to them.  When I mentioned it to them he did what needed to be done without complaint.   So, if you have special requirements/details about...

DESCRIPTION OF WORK
Remove old vinyl and install new vinyl sheet in a 2nd floor bathroom.  This is the second time I have used CCF in the past few months.

CATEGORY carpet installation

COST $420

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/21/2014

B

RATED

11/10/2014

The salesman came out at the appointed time.  Since this bathroom is off the kitchen and had the same vinyl as the kitchen I wanted to match it as closely as possible.  He told me that it was difficult to get 9" patterns.  So I settled for a nine inch pattern that was not white like I really wanted.  ( After the job, I found out that there are apparently white 9" patterns available, so I am disapp...

DESCRIPTION OF WORK
Removed old sheet vinyl from a 1/2 bath and put down new flooring.

CATEGORY carpet installation

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/15/2014

SERVICE PROVIDER RESPONSE

Thank you for the feedback. [member name removed], your initial salesman, has since left the company. I will have our installer double check everything in the 1st bath on our return visit and address any items that that need attention. I will also share your feedback with our employees. We appreciate your business. Thank you.
A

RATED

08/04/2014

Everything went as planned. The workmen came in and got to work installing a new kitchen floor. There were no problems. On another day, the workmen came and installed new carpeting. There were no issues. They did a fine job.

DESCRIPTION OF WORK
Lay carpet, Lay a new vinyl kitchen floor

CATEGORY carpet installation,flooring

COST $4,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/15/2014

SERVICE PROVIDER RESPONSE

Thank you for the nice review. We appreciate the kind words and your support.
A

RATED

07/15/2014

.This was a major purchase for us.  We had met with 4 different companies.  We knew after meeting the owner,  Michael of Classic Carpet that the work would be professionally done and he would stand by any complications. Whomever we talked to at the company was very responsive to our needs. His crew was very professional and had plenty of patience with all my questions.  We paid 25% down and the ba...

DESCRIPTION OF WORK
Took out old carpeting and put in beautiful wood floors.

CATEGORY carpet installation,flooring,hardwood floor repair

COST $7,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2014

SERVICE PROVIDER RESPONSE

Thank you for the nice review. It was nice meeting you. We really appreciate your support.

Services Offered

SALES & INSTALLATION OF FLOORING, CARPET, HARDWOOD, LAMINATE, CERAMIC TILE, VINYL, HARDWOOD SANDING & FINISHING, AREA RUGS, & GRANITE COUNTER TOPS

Services Not Offered

Carpet and flooring repairs

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
No