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Septic Tank Cleaning reviews in Fenton

  • F
    A.E.S. Inc. Septic Solutions
    I was taught at an early age to give people (including businesses) the benefit of the doubt and normally do not give out negative reviews without a valid reason. On a Wednesday, AES Septic Solutions came out and performed a septic system inspection before we purchase our investment property. The system inspection failed and Jerry promised to email us with a full report the next day. We paid Jerry $225 for the inspection and the report was mandatory for us to present to the seller. The next day we never received the report and my agent was waiting for the information so we can cancel our contract. I gave AES the benefit of the doubt and waited until the following Monday morning to call their office. I told the reception that it was urgent and we needed the report sent to us ASAP. She said that she will reach out to Jerry to have it sent out. We also texted Jerry that evening and he promised that he will look into it. On Wednesday afternoon (7 days later), no updates nor response back and they completely ignored all my texts, emails, and phone calls. When I finally threaten legal actions against their company, I was told that Jerry was sick and cannot get the report on time. The receptionist finally reached out to my realtor and agreed to write a vague summary of the inspection result. I was appalled that she was not able to obtain the information from Jerry and asked us (the client) for the inspection outcome/results!! I am very disappointed in AES Septic and they are NOT a trustworthy and reliable company. As a business, they gave me their words and did not follow through on their promises. As of today, we have not received the formal inspection report that was promised to us.
    - Traci P.
  • A
    My septic system had eroded after 40 years. This gentleman emptied it as I had requested and showed me the damage that finally had destroyed the septic ability to function (Yes after 40 years). Fortunately I had already been forced to pay a county $15,000 price tag for a new sewer construction by what is called here in Missouri as a "Neighborhood Group" who had formed to make us pay for the construction of a sewer system for a new housing development nearby. So I chose to connect to the sewer I had already invested in. King Sewer was honest and upfront with me.
    - Linda D.
  • A
    The man showed up on time. He explained what he would do and asked me questions as well. When he finished he explained the results and made suggestions to take care of the septic system. Will call King Septic in the future.
  • A
    During a long period of cold weather, a water pipe froze and broke in the basement. I called Montgomery and Sons on the recommendation of a friend. Brian Montgomery had to open drywall to replace the split section of pipe. It was a good job at a good price, and done promptly. He'll be my first call when I need a plumber again.
    - Bill J.
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Septic Tank Services in Fenton

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