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General Contracting reviews in Fenton

  • A
    America's Best Painter
    Kept us informed at every step, kind professional and very responsive to our questions. He charged $3500 for painting our whole interior but did not accept money till job was completed. He gave us three prices for doing the chair rail, crown molding and great room beam. We chose the best which was oak and he charged $4450 for that. He cleaned up afterward and was very meticulous. House looks great and would definitely hire him again. Also had him restain our deck and it looks brand new for $1000.
    - Carol M.
  • A
    Dan Weber General Construction LLC
    He was able to give us a written quote on the spot.  We had bad weather on the day the work was scheduled.  Dan phoned ahead to say he would be an hour late.  They showed up on time and the job was a little more extensive than originally planned but they got all the work completed on time and cleaned up before the left.  Sag is now eliminated!  He also did it on budget quoted.
    - KELVIN B.
  • A
    Handyman Connection of Chesterfield
    Jerry from Handyman Connection came by to look over the problem and provide an estimate. The estimate was reasonable and work was scheduled for two weeks after his visit. Total time to repair the door was around 4 hours over 2 days so plaster/mud could dry. Jerry was very professional and performed quality work. I would definitely use Handyman Connection again.
    - Bob T.
  • A
    Striking Renovations
    Was a wonderful experience. We love our basement, it is EXACTLY what we had in mind.  The floor plan  John came up with fit our needs and he came up with really great details that made it unique.  He kept within the budget and worked with us to pick the best materials and products for our needs. John has a great eye for design and was a tremendous help through the entire design stage. The team he has at Striking Renovations are a great group of guys.  We can't say enough about Billy, Brad, and Ryan.  I am a stay-at-home mom so was around on a daily basis and they were all very professional and courteous.  They cleaned up the mess daily and they went above and beyond to work around our needs as a family (ie doing the loud stuff around my kids naps and putting plastic up daily so no drywall dust came into our main floor).  As we came up with new ideas and "tweaks" along the course of our project,  the construction team had a total "can do" attitude and gave us just what we wanted. We will definitely be using Striking Renovations for any future projects.
    - Justin M.
  • C
    HOME SOURCE CUSTOM HOMES

    We had a bad experience dealing with J & J Home Builders, Inc. (d.b.a. HomeSource Custom Homes). Our initial contact with the company was through Jason Courtney, one of the sons of this family run business. He worked with us in the finalization of our contract and home building plans. We have no complaints from our initial contact with Jason Courtney. However, many of the costs initially quoted were grossly underestimated.

     

    The contract that we signed with HomeSource Custom Homes (HomeSource) was extremely one sided. Despite not breaking ground until September 1, 2011, we advanced HomeSource $131,975. HomeSource had interest free use of our funds for a number of months. We are not contesting this; however, we are trying to make a point of the lop sided nature of the relationship we have had with HomeSource and their payment practices. Once construction started, we submitted to our bank for timely full payment all invoices, except for the final payment. The second to last invoice/payment required under the contract for $23,814 was held up by our loan officer for failure on the part of HomeSource personnel to submit the required invoices and lien waivers to support amounts previously paid. While discussing why the funds were being held by the bank, our loan officer informed us HomeSource was significantly behind in their submission of invoices/lien waivers.  At the advice of our loan officer, we were told not to submit the final invoice for payment until we felt comfortable sufficient work had been completed to support the release of funds.  This advice is supported in documentation issued by HomeSource.  As noted in ?The HomeSource Secret? book under Tab C-3 ? Building Process.doc ? page 1 of 4, which we were given during the production meeting, ?Make sure inspections by your county or city are completed and that the work is approved before you make final payments at any phase of construction.  This is your assurance that the job will be done and finished properly.?

     

    We did not want to hold up the final payment; however, HomeSource was not effectively overseeing the construction of our home and work was not being completed in a timely manner. As of February 3, 2012, we logged 89 working days (Monday thru Friday) since October 10, 2011, which was the start of framing. Of those 89 recorded days, we noted 31 days where no one showed up and numerous days were only one person showed up or little work was done.  The 31 recorded days do not include days with incremental weather, weekends, or holidays.  Since we both work, we were unable to keep a complete daily log of all days since the start of the project.  Due to significant delays, we became more diligent about recording the days.  We began pleading with Valerie Schaffer and Joe Courtney starting in late October to have workers show up or hire appropriate personnel to ensure the timely completion of the shell of our home.  Despite numerous e-mails and phone calls detailing our concerns and deficiencies identified, work slowed even further. For instance, of the 18 days recorded in November, the masonry subcontractors did not show up six of those days. Of the 20 days recorded in December, the masonry subcontractor showed up only 9 days and completed minimal progress. Of the 18 recorded days in January, the masonry subcontractors worked only 4 days.  While the masonry subcontractor started the week of November 14, brickwork was not complete until January 25, despite promises that the work would be done within 2 ? 3 weeks.     

     

    On December 27, 2011, the masonry subcontractor left a note at the home stating HomeSource had not paid them for work completed and that they were walking off the site.  We became aware through discussions with other subcontractors used by HomeSource; HomeSource has a history of not paying its subcontractors until weeks after work is performed despite receiving payment well in advance from its customers. When asked, Joe Courtney stated the masonry subcontractor had been paid, which conflicted with the note left by the masonry crew and actual production on our home. 

     

    Given the numerous delays since the start of framing, the note received from the masonry subcontractor, and the numerous outstanding items that had not been adequately addressed; we elected to withhold payment of the final invoice in the amount of $11,907 until the work was completed or substantially complete under the advice of our loan officer.  I discussed the reasons for withholding funds on December 27, 2011 in a meeting held with Bill Courtney and Joe Courtney at the office of HomeSource. The meeting was followed up with a detailed e-mail dated January 1, 2012 sent to Valerie Schaffer that summarized the meeting.  This e-mail provided HomeSource written notice to make good on the deficiencies identified as required under section IV. Termination page 3 of 10 noted in the contract.  Under this section, it states:

     

    IV. Termination

     

    ?If the Sub-Contractor fails or neglects to carry out the work in accordance with the Contract Documents, the Purchaser(s) shall give written notice to the Sub-Contractor to make good such deficiencies.  If the Sub-Contractor fails to provide written assurances that the alleged deficiencies will be cured in a reasonable date certain, then the Purchaser(s) may, after fifteen (15) days from when the Sub-Contractor received said notice, deduct the reasonable cost of the deficiencies from the payment then or thereafter due the Sub-Contractor; or, at the Purchaser?s option, may terminate this Agreement and may pursue any remedies available to Purchaser(s) under law.? 

     

    At the December 27, 2011 meeting, Bill and Joe Courtney acknowledge the delays.  Bill Courtney stated he understood our concerns, and assured me the work would be done in a timely manner and the deficiencies would be fully addressed. Despite this discussion, as of 1/24/12 minimal additional work had been completed.  On January 24, 2012, I contacted Joe Courtney to again ask why work was not being completed. He responded by stating it was our fault for not paying the final invoice of $11,907 on the contract. This was a total disregard of the December 27th meeting and agreement, which again was documented in the e-mail to Valerie Schaffer dated January 1, 2012.

     

    Amounts that had been forwarded to the bank for payment to HomeSource (as noted in invoices submitted) included $83,697.95 in profit and overhead for HomeSource, which represents 32.7% of the contracted amount.   The amount of profit/overhead is excessive given we were told in early discussions with Jason Courtney that we would save 10 ? 30% on a custom home, which was also noted on a banner outside the office of HomeSource.  A builders profit on a complete home is usually about 20%. The amount of profit/overhead was never disclosed despite repeated request asking for a cost breakdown.  
     

    On January 24, having lost all faith in Joe Courtney and the promises the work would be completed, we contacted Jason Courtney. Jason had assured us at the time we signed the contract that HomeSource was a professional, reputable company and would perform the work in a professional/timely manner.   Jason Courtney contacted his brother Joe to again discuss our complaints.  According to Jason, Joe agreed to complete most of the work, which included all brick and siding work, by January 30, 2012.  In response to said work being complete, I agreed verbally to release $8,000 to $9,000 of the final invoice of $11,907. The remaining funds would be released upon full completion of contracted frame construction as discussed on December 27, 2011. 

     

    Joe Courtney failed to complete work by January 30, 2012.  While much of the promised work was completed on February 3, 2012, the siding work was still not finished.  Despite not completing the promised work, I elected to release $10,000 in a good faith gesture given the progress made. Valerie Schaffer with HomeSource was contacted on February 3, 2012 and informed that $10,000 would be released, which was more than the discussed amount.   On February 4, 2012, we received a letter dated February 2, 2012 from Valerie Schaffer representing HomeSource stating we were being charged late charges for the last invoice dated November 30, 2011, which we received on December 2, 2011. As outlined in the letter, HomeSource assessed late charges of 1.5% of the outstanding balance as well as $25 late fees for the month of December and January that total $416.21.  The letter further stated that the home warranty would be void due to our late payment. 

     

    Eventually, after numerous request and several arguments with Joe Courtney, work was completed in a satisfactory manner. Nevertheless, we believe we were misled about what would and would not be included in the shell package, the estimates for the subcontractors were grossly understated, one of the subcontractors that were recommended by HomeSource was not reputable and did not pass final inspection, and the home we were told would cost us 10 ? 30% or less than if a builder were to build it ended up costing us $50,000 more than the value of the completed home, which is based on the final appraisal.

    - Rodney J.
  • A
    Get It Done Inc
    Dan was prompt every morning and very pleasant to work with. The ceiling repairs required multiple layers and he did a good job making sure the repairs were barely noticeable. He cleaned up after himself every day so it did not impact us at all. We felt comfortable leaving a key for him one morning when we worked and could not be there. The outside repairs on the window were not done quite as thoroughly as we liked and they were very willing to come back and fix it until we were satisfied. Steve, the owner, was diligent about keeping us posted on what was happening (it has been a rainy spring and that complicated things)and when Dan could come and made sure it was OK with us. We appreciated their desire to work with us and make sure everything was done to our satisfaction.
    - KIRK AND ELIZABETH D.
  • A
    Tom Guidry Contractors
    From start to finish it went very well, not to mention it costs thousands less than anyone else. It couldn't look any better. I've told all my friends and family about these guys, and I hope you use them they were great!
    - CRAIG B.
  • A
    Handyman Connection of Chesterfield
    Tom communicated his timelines and was flexible with our schedules. He did great work and we will keep his contact info for any future projects.
    - Christine L.
  • A
    Structural Restorations Systems
    All projects went very well. They completed everything in a very timely manner.
    - JT P.
  • A
    GA CHOTT & ASSOCIATES INC
    Everything turned out very well.
    - Jill L.
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General Contractors in Fenton

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