Farmington Home Security Companies

"What a great provider - we found through Angie's List and could not be happier. We had found a deal for ADT from an ad and it turned into a nightmare that was going to cost us over ten times the original quote and they were slow as molasses to return the refundable deposit. We have had great service with ...more - they are prompt, thorough, professional, etc. "

"The installer showed up on time and was courteous. He did a thorough job replacing our old equipment from another provider and explained how to use the new system well. No problems at all.
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"Has mysteriously disappeared after doing some of the work. Won't return multiple phone calls. He does good work but I have to warn people about his disappearances which left me in a bind.
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"BUYER BEWARE! The system arrived in a timely manner and was easy to install. The customer service representatives are professional and polite; however, within days of getting the system I had false tamper alarms and keychain open alarms. I contacted the company and then spent at least 30-45 minutes having to troubleshoot. following that I was out ...more and recieved an alarm. I was not aware at the time that it was a false alarm due to a faulty sensor so the police were sent out to investigate. I had to leave my appointment only to discover that it was faulty equipment. I was not sent new equipment. From that point on the system is constantly getting "tamper" malfunctions. recently the alarm went off at 2am in morning. I have small children and it really scared us. we then were unable to set the alarm for a few days because it would randomly go off. I have since received two alarms and have been called at work. The system is not providing me with any sense of security and has actually become a bigger hassle then it's worth. every time I get a call I have to guess if it's a fasle alarm or a real intruder. when I called to cancel, I was told that I would have to pay 80% of the contract to do that. I believe that is unacceptable, since the system is not working as advertised. It took 3 "disconnected" phone calls and at least 30 more minutes of my time at work to get some small resolution.
The only postive I have for this company is the people that work the phones are extremely professional and friendly. Unless something changes drastically, I will not renew my contract and will not be recommending this company to anyone.
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" is the most wrongly named company in the usa! a good part of the time my cell not ring when a call comes in ! I have called them over and over again and again about this and it still is happening ! they even sent me a new cell phone, it the same thing ! the jiggerbug cell phone ...more is advised in aarp mag. ,makes me wonder about them too! I have missed calls from My physician ! so

is not so great !
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"My appointment was scheduled between 3:00 and 5:00 pm. When the technician, , called to confirm that I was at home we agreed that he could come earlier. He arrived within 30 minutes. The change over went very smoothly. answered all my questions and explained/demonstrated the use of the keypad (which ...more was configured very differently from the old one). I am extremely pleased with the entire procedure."

"Everything went exceptionally well! I was very impressed with the technican and their products. He spent over 3 hours at my home installing everything. He was professional and very knowledgable about his products. Angie's list deal all gave me a free month of service. I researched all different systems and found this one to be the best overall ...more including monitoring costs.
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"It went very well. The representative showed up on time, provided what they advertised, was quick, respectful of our time, answered all our questions and left us with the assurance that any further questions or services will be met with the same professionalism."

"At the time of installation, our technician fixed all the windows and doors that were not properly hooked up (the previous homeowners did not use the system that was installed). A couple days later we ended up getting a new back door installed. Without even thinking about having to get that done, I realized I would have to have ST back out to our ...more house to fix the connection on the back door. I called and explained I needed someone to come out and hook that back up. After explaining that I had completely forgotten we were getting our back door replaced, and fully expecting to have to pay for a return visit, the sales rep I talked to waived the charge and a technician came out to fix it. It took them all of 15 minutes, and it was free. That was the kind of service you hardly get anymore. You'd be an idiot not to use ST for not only their service, but the monthly price.
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"The phone customer service people are always nice and responsive. The system was mailed in a timely manner and was easy to set up. The representatives walk you through all the steps to set up the system. I have almost always been able to reach someone if I have questions. The parts that I have ordered worked correctly. I have not had to mail anything ...more back. I am very happy with the system and will stick with them. I like the app that allows you to arm and disarm the system. I like that I get text messages about any of the sensors that alarm or if the doors/windows are left open. Also that I can give my mom, and boyfriend separate arm and disarm codes and they can use them as needs be.
Very happy. No complaints.
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