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Specialized Services reviews in El Dorado Springs

  • F
    Horrible!!!! Ater we paid them halfe they said it would be finished in two weeks. Well after calling and waiting almost 6 weeks for them to show up they finally came. After the job was finally completed we had to call them back and talk to the owner and tell him he needed to come and see what his crew did wrong. He told us what are you just trying to take my money. Less than a year later we had to call them back cause we had a leak. Before they even ca,e out and looked at it they said it was probally wind and we dont cover that. When they did come and look at it they wanted to charge us. We told thme ummm no we still have a warranty. Thye do not stand behind on the warranty. I will never use this company agian.
    - Heather T.
  • F
    The first day the roofers arrived around 9:30 am and after 15 minutes stated that all the materials were not there.  They sat around on our porch for an hour or so doing nothing. When they did finally begin to work they keep running in and out of my house for water and to use the bathroom.  Somehow managed to break one of the chairs on my porch. I walked out on the back deck to find them pushing the old shingles into our outside HVAC unit that was less than six months old... Five days later the roof was done. They did not clean up, there were nails, screws, pieces of metal, and old shingles everywhere, even inside our outside HVAC unit. We called to complain and they came back to clean up.  Then one the the ridge caps came off because it was not screwed down, called again, came out and fixed.  Next day it RAINED... water came through the ceiling in my living room and oldest son's bedroom...I called again...they came back again...they promised to return to repair the damaged sheet rock on the ceiling, haven't seen them since but they had no problem taking our $6,300.  Never-ever again.

    UPDATE 4/2/2013:

       They came back last week after I filed a complaint with the BBB, they replaced and sealed the places that have been leaking since September 2011 (when the roof was installed) and sealed around the chimney.  It hasn't rained yet, so we have yet to see whether or not it's going to leak.  Upon seeing this review the owner offered to address the water damage in the bedroom ceiling but I don't feel I want them anywhere near anything else I own.

        Owner asked me to take this review down, sorry, Angie's List is to protect the consumer.  I feel ripped off and that they completely disrespected my home.  Terrible experience and the worst part is that our old roof WAS NOT LEAKING, we thought by putting on a new roof we were making an investment into our property, so wrong.  I would never hire this company for anything ever again and I really hope that that our new roof finally does it's job. 

     Russell, James says to tell you "he's not available".
    - Jessica H.
  • B
    We were having trouble staying online it would go up then down within a few minutes.
    - Tess C.
  • A
    Everything was taken care of
    - Janice N.
  • F
    He smashed the TV screen!
    - George M.
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Specialized Services in El Dorado Springs

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