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Find Top-Rated Des Peres Home Security Companies

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Home Security System reviews in Des Peres

  • A
    Citywide Alarms
    The owner, Adam, came out and worked with us thru multiple options to come up with the best fit for our home. The alarm system and home automation features are great. Citywide has always been very responsive to remedy any issues, walking us thru fixes over the phone or coming out when necessary. Only issue we have is with the video doorbell only working intermittently, but that's more an issue with the hardware not Citywide. Customer service is an A+.
    - Evan G.
  • A
    ERKER SECURITY SYSTEMS INC
    Paul and his team are fantastic. Paul personally came out for a consultation and to tour my home. He worked with me to understand what I needed and didn't try to sell me more than I wanted. If anything, I was trying to press him to get more than he thought I needed. He was very honest about where he thought other products from other vendors might be superior to what he does (such as thermostat control and limited camera monitoring) (that being said his company does offer extensive camera monitoring and installation). His upfront installation price is probably more than ADT or Frontpoint, but his system was clearly superior and his customer service is impeccable. His monthly monitoring fees are quite a bit lower than the other bids I got. I know if I have any issues that he will personally answer the phone and help me out. His installation team was great- professional, very respectful of my home, and kept things very clean.
    - Joshua O.
  • A
    ERKER SECURITY SYSTEMS INC
    I can't recommend Paul and his team enough! Paul personally came to my home for a consultation and tour. He listened very carefully to my wife and I's needs, and the logistics of having a dog roaming the home a lot of the time we weren't there. He only tried to sell me what I needed and was very honest when he felt certain elements were unnecessary or if he though another vendor or product would be better or cheaper. His installation is probably more expensive than a larger company like ADT or Frontpoint (which I also got bids from) but his equipment is clearly superior and his customer service is impeccable. I know if I have an issue with my system, need something programmed differently, want to upgrade, etc, that Paul will personally answer the phone and be there for me. His monthly monitoring fees were significantly less expensive than the other bids I received. His installation team was fantastic- very professional and efficient, plus they were very respectful of my home and cleaned up very well. Definitely worth the added up front cost for the customer service, cheaper monthly fee and upgradability. Very happy with Erker!!
    - Joshua O.
  • A
    Frontpoint
    Overall great experience. We noticed their lower cost monitoring systems are vulnerable to smash and grab robberies but the middle and upper range packages are protected from this. We also have had a few bugs with the broken glass detector but overall the sytem appears to be a great value.
    - Patrick W.
  • A
    ERKER SECURITY SYSTEMS INC
    They were the Best. I would highly recommend them. Paul knew exactly what we needed and his service is phenominal.
    Being a new home we had to deal with lot of subcontractors and we were amazed with the service Erker security provided. His employees were courteous and very professional.
    - Nagajyothi A.
  • A
    ERKER SECURITY SYSTEMS INC
    When we want to add or change something with the system, they are usually here within 24 hours.  They also do our monitoring.  I find the company to be very accessible, reliable and responsive.  I would highly recommend Erker Security!
    - Darcy G.
  • A
    ERKER SECURITY SYSTEMS INC
    Paul was very professional and responsive to our unique requests. The most important thing for me was that he spent the extra time educating us about our current system and making suggestions for improvement.
    - aaron l.
  • A
    Frontpoint
    This service is fantastic - if you are shopping around - stop.  Sign up for FrontPoint.  We just bought a house that did not have a security system.  Our old home had one, and we used Interface for the service.  I called Interface, ADT and FrontPoint.  FrontPoint offered the exact same service as ADT for $400 less than ADT.  And the monthly service is cheaper.  My only fear was that we could not install the system ourselves - but that turned out to be wrong.  We got the system installed in a few minutes, and we made sure that it was installed in a way that works for our family.  And my husband and I are the only ones who know our system and where sensors, etc. have been placed.  I am sooooo pleased!
    - Jovita F.
  • A
    Protect Your Home
    The installer had a prior installation at some distance, and arrived nearly 3 hours late and had to return the next day when I was not able to wait until he finished. Overall, the work was well done, and he was able to provide the system I wanted.
    - GEORGE A.
  • A
    Westco Security and Technology Systems
    The monthly monitoring fee is very inexpensive. They did a lot of work, all the construction and wiring. The audio system is amazing, it makes me wonder how I ever lived without it. They provide wonderful customer service.
    - Linnea H.
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Home Security Companies in Des Peres

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