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Auto Service reviews in Des Peres

  • A
    Tint Crafters Central
    They did a perfect job. They also drove me to and from my house while they worked on my car. I believe it was the owner who drove me each way. We actually had a nice conversation in the car. Based on our conversation, I could tell he was proud of the service he was providing (rightfully so) and has the integrity to be in business for a long time. Given my recommendation, I suspect my wife will be going to him soon as well. (The approximated cost below, is only what I vaguely remember the cost was)
    - Dane K.
  • F
    West County Honda
    Honda lied to us about needing new brakes. I know "lie" is a strong word and stand by it. I have worked on cars before. Determining if a car needs new brakes when there is this much pad left is not hard... it is not a subjective judgement call. It is lying. I used to go there all the time. Now I wonder how much else I needlessly purchased.
    - Dane K.
  • C
    Car-Go Auto Transport
    The reservation process went smoothly, and the customer service rep (Sheryl) was very helpful. The car made it safely to the destination. The problem was the carrier (EZH, Inc.) that Car-Go chose. The carrier made the pick up and drop off process much more difficult than it should have been. His English was poor and communication was difficult. I had hoped he could pick up the car from my street, but he called and said it had to be from a Sam's Club parking lot about 2 miles away. He didn't explain why. The drop off was even worse. He called and wanted to change the agreed-to date and the location. I had to call Car-Go and have them correct the situation. It still required several more calls with the driver to finally arrange a pickup point several miles from where I wanted.
    - Bradford A.
  • A
    World-Wide Car Service
    If there was a letter grade better than "A" I would have given it to them. They earned it. The work was great. I brought my car into the shop in the morning and it was ready by 4:30. (They said that they expected it to be ready in two days) They also went above and beyond, when they noticed me struggling to get a rental. They made a quick call and my shuttle was there in 5 minutes. Bottom line, they are friendly and did a great job. I would not hesitate to go to their shop again.
    - Dane K.
  • F
    Exotic Classics
    We purchased a Ferrari from Exotic Classics after having it inspected by and approved by a Ferrari dealer.   The odometer reading was 7937 miles at purchase; when the car was picked up by the transport company, it was 8029 miles.  Exotic Classics assured us that the car was in great condition and provided a warranty that is still in full force that the convertible top was operational.  When the car arrived, the top rail was bent, the soft top was torn in several places and the power top did not work. The transporter had photos taken prior to loading showing the damage was done while the car was still in the possession of Exotic Classics.  The front under the body shell had been removed and was missing and the rear shell was severely damaged and a portion of it missing.  The inspecting Ferrari dealer confirmed that the shells were in place at the time of the inspection.  Craig of Exotic Classics warranted the car as a one-owner car and "all original" and represented that it had never been in an accident; we discovered that it had more than one owner and that the front bumper was repaired or replaced and that the paint color on it did not match the rest of the car.  The right door and window were not operational and we discovered that the inner handle was broken and another part was missing; again, the inspecting Ferrari dealer confirmed that they operated at the time of the inspection.  The car does not shift properly (or sometimes at all).  Various fluids have been dropping from the car and the ECU for the starting/security system is broken.  We have confirmed the foregoing with a local Ferrari mechanic and so far have repair costs and estimates in excess of $11,500 and Exotic Classics is providing no assistance or reimbursement for its warranty.  The car has spent over a month in the shop and is there now. | |
    - Hal W.
  • A
    Tint Crafters Central
    I came here thinking that I would need to have modifications to meet the state inspections (after reading the internet) and was hoping for same day service.  They told me exactly what to do and saved me a lot of money even though it would cost them business.  I was so impressed by their honesty and they also would have been able to have scheduled same day service at a really great price.  I will come here for all future business.
    - Patrick W.
  • A
    Rasch Express
    So far, problem seems to be solved.  Car does not smell musty.  We have used Rasch Express exclusively for several years.  They are very knowledgeable and very honest.  If they think they cannot do the job, or that it is going to be expensive, they explain up front problems and repair costs.   They are good guys.
    - Sundaye W.
  • A
    World-Wide Car Service
    We had our windshield repaired here about 2 years ago, there was a sound like air was leaking in but we couldn't feel a draft, so we never had it checked. Well, 2 years later the strip around the top of the windshield came off, we took it back, they fixed it free of charge, no more sound from the window. When my husband went to pick up the car it was spotless inside, and this was a car that we use to haul kids and a dog around and it was pretty messy. We've paid $50 to have the car detailed and they didn't do as good a job as World Wide.      
         These people stand behind their work and returned our car in better condition than before it was damaged. We highly recommend!
    - Cindy R.
  • A
    Rowland Collision Repair Ctr
    The company came highly recommended from my previous BMW dealer. I have an electric car and not all dealerships have the knowledgeable about their batteries. The oven baker will destroy the chemistry of the battery if they were unaware of what they were doing. Rowland Collision Repair is very well-versed on electric vehicles. The job took about four days because they had to bake the paint longer at a less degree heat. The car looked brand new when they were finished. My experience with them awesome and I will be using them again.
    - Laura S.
  • D
    Roy���s Auto Repair and Tire
    They gave an estimate of about $900 to replace the compressor. Then they asked me if I wanted to spend an extra $300 since they were in there to replace the heater core because, if the heater core were to go bad later, it would be almost as expensive for them to get into it to replace that. I was taken aback since I've never heard that before, and it was an old car, but, since I needed it back quickly, I went ahead and had it done. When I asked their advice as to whether it should be done they only shrugged their shoulders and said there was no way to know for sure and it was up to me.
    When I picked the car up, there was a lot of noise coming from under the dashboard. I brought it back the next day and they called to say they found the insulation in that area wasn't put back properly and they fixed it. When I picked the car up, there was an additional charge for doing that work. I complained it should have been done properly in the first place but it took that to have it removed. 
    This is the second instance where I questioned a service charge and they were quick to remove the charge which makes me suspicious as to why it was there in the first place.
    - Donna B.
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Auto Services in Des Peres

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