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Counseling & Mental Health reviews in Creve Coeur

  • A
    He was highly recommended to me. He used to head the Washington University's Psychiatric Department. When I went to him, I was on so much medication that I couldn't think straight. He straightened out my medication. He is very professional, and he knows what he is talking about. He understands medication, and doesn't just keep piling drugs on me. He is very kind and very easy to talk to. I would tell others just to be honest with him, and that he will be honest with them and straighten them out. With regard to punctuality, sometimes I have to wait a little bit.
    - Richard P.
  • B
    It runs like a very efficient business. I have never had an issue with making appointments or with them missing my appointments.  The doctors there, they are good at what they do.  Most of the staff is really, really good.  There's just one lady who isn't as good.  I see three doctors there and their couch side manner is fine but you have to get to know them, just like you get to know your family doctor.  The billing and administration is perfect; I have never had a problem.  They are on top of it.
    - Daniel K.
  • A
    He is excellent. He saved my life. I was dealing with a terrible bout of depression and he stopped me from working which was the best thing ever. He put me on medication. He was always very confident and open to any questions and followed me very closely. He did a terrific job. The people in the office are very comfortable to deal with.
    - David A.
  • A
    We really like him. He is really easy for my kids to talk to  and communicate with. He is also easy for me to communicate with. He is practical and does not make a bigger deal than needs to be. MY teenagers relate to him well.
    - Valerie N.
  • C
    Dr. Steinbecker is very punctual. I found it very easy to make an appointment. If you're going in for something simple, he's an okay doctor, but if you're going for something more complex, definitely look around for another doctor.
    - Jessica M.
  • F
    The agency refused to respond to inquiries from the Better Business Bureau - this shows a lack of transparency.  The agency has unlicensed counselors.  The staff are not on any insurance panels and has no sliding scale; thus, you have to pay a full fee out-of-pocket.  The agency has no quality assurance program for its counseling services.  The agency is not accredited by any outside authority.  The size of the Board of Directors falls short of the standards put forth by all 4 national charity watchdog groups, and the Evangelical Council on Financial Accountability.  The agency can not meet the standards of the St. Louis United Way.  The procedures to resolve grievances is a joke. 
    - Warren L.
  • A
    I have had several psychiatrists because I have been in treatment for about 34 years. Dr. Khan is extremely knowledgeable. He keeps up with the changes. He is very personable and explains things extremely well. He listens and some psychiatrists are better with talking than listening. So, I think listening is very important. He happens to have been named for at least the last two years in the Saint Louis magazine as one of the top psychiatrists that other doctors would go to. When it comes to his punctuality, he gets tied up with patients and he has to run to the hospital. So, he is not always on time. I found him through a referral for one of my sisters. He is not only a psychiatrist, but he is also a practicing internist. I would definitely use his services in the future too.
    - Jeanne H.
  • A
    She is an adolescent psychiatrist. She is phenomenal and does a wonderful job with adolescents and children. She is very caring. I would rate her highly. My daughter would continue to use her in the future.
    - Dianna R.
  • D
    She never returns calls..sometimes for weeks...Her office staff never lets you even get to the Dr.. Even if you call her emergency number she does not return the call...that is why so many times I ended up in th ER, because she would not call back..I thought this was the was a Specialist was suppose to treat a patient until I learned otherwise...I just called her a week and half ago to talk about new symptoms that have come up and I have still not heard from her
    - TERRYE S.
  • A
    While in the Opthalmologist's offfice, I suffered a stroke. My husband recognized that I was in trouble and an ambulance was called. I was taken to St. John's Mercy Hospital in St. Louis where Dr. Judd Jensen and his team, whom he has trained, evaluated my condition, got the permissions for treatment, and immediatedly began my treatment regimen. The team dedication and professionalism not only saved my life, but I also made a full recovery. The fact that I am able to write this 5 days after the incident is further proof of their expertise. Dr. Jensen just took over the stroke department in March 2010 and we were told he transformed it into a first class response team. We were certainly impressed with my treatment. Cudos to Dr. Jensen and his team.
    - Mary M.
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Counseling Services in Creve Coeur

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