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Home Child Care reviews in Columbia

  • F
    For the first several months everything went terrific. We couldn't have been happier. We were always telling each other that we couldn't believe we found such a great daycare for the price.
    Six months ago everything changed dramatically.
    The daycare provider informed us that she would be bringing in a new person on Friday's to watch the children. She said she couldn't handle working 12 hours a day Monday through Friday and she needed a break. She brought in a customer of hers who also has a child in the daycare. Apparently this situation was to help defray some of the costs for the customer's daycare needs. One parent immediately removed her child from the daycare because they weren't happy with this new situation. We weren't happy either, so we decided to look around for something else. We didn't inform the daycare about our discomfort with the new situation. In hindsight, we probably should have said something immediately. When the daycare provider found out we were looking for someone else - which she found out by finding our post on Craigslist - she went ballistic. She sent my wife and scathing text message saying that she didn't appreciate us looking for someone else and not giving her a heads up because this was her business and we were jeopardizing her income. Since we didn't have another daycare lined up, we kept our mouths shut so she wouldn't possibly take it out on our child.
    Gradually, the daycare provider started slipping in her responsibilities. It was not uncommon for me to get to her home at 7:30 a.m. and find that she's still in bed and her elderly (and physically-challenged) mother would be having to watch the children. A forty-some year old lady couldn't even get out of bed to honor her business hours which were 7 a.m. to 6 p.m. Her mom would of course say various excuses to try to make matters better. The mom would also like to make assertions about the way we would have our child dressed or if the child is still in a carrier. These assertions really turned us off. It wasn't her place to say stuff since it wasn't her business, but we ignored it as well as we could.
    The final straw was when our 15-month old son got bit very hard near his eye on a Friday by the child of the Friday "daycare provider". The bite drew blood and was large. When we voiced our concern about this, the daycare provider told us this was the fourth time the child had bitten another child and that she would do something about it. We asked if there is a biting policy and she said no. After a few days, we received a text message from the daycare provider (this is her preferred means of contact) stating that she is not going to do anything about it and she would be sorry to see us leave. I told her I would talk to her in person about it that Monday when I dropped our son off to her. We briefly chatted about how we are not happy with her services and I mentioned that we would have to find something else. She seemed to understand. That day we found a new licensed daycare that is about twice the price but we trust it much more. That evening I went to pick up our son and to give the daycare provider our two-week notice. She took the notice without looking at it and you could tell she was very angry. She kept saying she had a bad day. Our son was in the corner looking at a toy but all the toys were put away which is very unusual. You could sense she probably didn't give him much attention during the day. Her mom, of course, was sitting on the couch watching all this transpire. The daycare provider then picked up our son and handed him to me and gave me a bunch of bags and said that she is done watching him and for us not to bring him back. She said she did not like me telling her about how she is legally liable for the safety of our child regardless if she is watching him or if that other lady is watching him on Friday's.
    I told her that if she doesn't honor our two-week then she shouldn't expect a good reference from us. We were respecting her by giving her a two-week notice and her she was totally disrespecting us and leaving us without someone to watch our son for the next two weeks. She laughed and said she has been doing this long enough that she doesn't need our reference. I said okay and left.
    A caveat to this story is what we discovered when we got home. When all this started we had mentioned to her that on Friday's the other girl seemed not to pay attention to the diapers because our son would always be wearing cheap diapers when we would bring him home. We always took Huggies, but here he would be in a generic diaper that leaked. On that final day when she handed him back to me, he was wearing a generic diaper again. This apparently was her little nasty goodbye note to us.
    My note to you if you decide to use this daycare provider, don't make her mad. She takes things very personal and there were times we were really worried about the safety of our child. She would also feed him things that we wouldn't recommend to her. It seemed that she was always making processed chicken nuggets. And don't even get me started about her having a cat in the house that looked like it has mange. I'm so happy he is no longer with her, and the double expense is well worth it. Get yourself a licensed daycare and have a peace of mind that your child is safe.
    - Anthony Z.
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In Home Daycares in Columbia

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