Help At Home - Columbia

Angie's List since March 2012

B Rated | 3 Reviews

Service Categories

Description

No description has been provided for this pro.

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

B

RATED

11/10/2014

It's been going excellent.

DESCRIPTION OF WORK
they cleaned my whole house

CATEGORY house cleaning

A

RATED

07/20/2012

My aide is really good; some of them really suck but I got lucky and got a good one.  It’s a mixed bag; you stick your hand in and see what you get.  They do everything from bathing to setting up my medication.  I also have a lady that sweeps, mops, and does laundry.  My overall experience is an A but that is because of who I have.  I have had people in the past that I had to call the agency and t...

DESCRIPTION OF WORK
I am disabled and in a wheelchair and Help at Home comes in to help me with chores.

CATEGORY home elder care

B

RATED

03/01/2012

They are about as good as anyone else. It is paid by Medicaid or Medicare. If the person they send doesn't do what I want them to do, I have to advocate for myself. I call the company and tell them what my complaints are. I negotiate with them and they either get it straightened out or they assign someone else. I generally have the same person over and over so I develop a relationship with them. M...

DESCRIPTION OF WORK
I use Help At Home because I am disabled. They send homemakers and nurses to help me so I can stay in my home and live independently. The nurse was here yesterday and the homemaker was here Tuesday. She sweeps and mops. She goes grocery shopping and goes to the food bank for me. She does my foot care because I am disabled.

CATEGORY home elder care

Services Offered

Home healthcare - In-home care.

Services Not Offered

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General Information