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Awning Installation reviews in Columbia

  • F
    What a terrible experience. American Sun Control installed a fence and 2 locking gates around our pool. We noticed, shortly after install that my 3 year old son could open the locked gate. It turns out, if you push down with just a little bit of pressure the lock disengages and the gate can swing open freely. I called American Sun Control and spoke with Steve Russell. He was courteous and assured me the issue would be resolved. I called and left several messages all of which went unanswered. After a month of no response I called and spoke with a manager, Pam. Pam informed me that the gate was working fine, but my son wasn't using it properly. I insisted that if a locked gate does not keep a 3 year old out of a pool, the gate is faulty. Pam became very unprofessional telling me that when she had young children she "watched her kids". What an unreal experience. I called my pool builder and he sighed. He informed me that they have terrible service, hates to use them and has heard many complaints from others. I wouldn't recommend this company to anyone.
    - Kris F.
  • A
    unknown
    - W Kirt N.
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Awning Installation Companies in Columbia

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