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Large Appliances reviews in Columbia

  • A
    Columbia Appliance
    great!! January (one of the managers) gave us enough time to ask questions and offer recommendations. she also called to get our dryer delivered a day early, as we had a storm coming. Delivery staff terrific and on time. Everyone was great. Thanks!
    - Marlene M.
  • A
    Creve Coeur Camera
    When I walked in, immediately they helped me. They were really great to work with.  They did a really good job working with me on the photo processing and had them completed within two days. The personnel were very helpful and they provided me with a number of demos. Their prices are a good deal and are very reasonable. They are a local company which I really like to support.
    - Monica B.
  • F
    C R Distributing
    Our son, who is on disability, purchased the Kirby system 0n March 14, 2013. We became aware of the purchase when we were assisting him with transportation to/from his medical and surgical doctors. We questioned him about the wisdom of purchasing such a cumbersome vacuum because of his physical limitations. He acknowledged that he discovered he could not operate the machine and that he had not used it since the demonstration. We asked him about Kirby?s return policy and our son said there was no problem because the sales person told him that if he was dissatisfied with the product he could return it anytime within 90 days of its purchase.

    At the time of purchase our son, who lives on disability, could not afford to buy the machine but was talked into financing it which he did. The only information that he has about the purchase of the vacuum is the Retail Installment Contract. The Kirby Team Leader?s signature, is illegible. On the contract there is a place for the cancellation date to be entered ?NOT LATER THAN MIDNIGHT OF ______?, but this line was not filled out. He called the company that sold him the Kirby, CR Distributing at 4250 E Broadway, Ste. 1015, Columbia, MO 65202 on May 1, 2013 to advise them that he could not use the vacuum and that he wanted to return it since it was still within 90 days of purchase. He also noted that after reading the financing agreement more closely he discovered the 3 day cancellation period to cancel the financing agreement. After discussing the matter with Laura, who answered the phone at CR Distributing, he was told there should be no problem with returning the vacuum. She even explained what the procedure was for returning the vacuum and that she would put the cancellation order into the computer. He was told that the vacuum would be picked up by CR Distributing within 20 days. A cancellation notice was also mailed to United Consumer Financial Service (the loan company financing the purchase) on May 2, 2013. The vacuum was not picked up within the 20 days like he was told nor did our son receive any communication from CR Distributing or the finance company to advise him of the status of the vacuum return. He began to periodically call CR Distributing and again the individuals that he talked to did not indicate that there was a problem with the cancellation, but that he would need to talk with a manager. Our son called: June 3, 2013 and talked to Ashley who said he would need to talk to Sheryl, a manager, but he did not hear from her. On June 12, 2013 he called again and talked to Ashley who then said he would need to talk to Chris Stallings and that they would get back to him. But no one called him back until later in June. A person who identified himself as Josh Beck (573-231-6466) finally called to tell our son that the vacuum could not be returned because the transaction was not cancelled within 3 days of purchase and that CR Distributing no longer ?owned? the vacuum, it was now owned by United Consumer Financial Service. When he asked about the 90 day return that he was promised when he purchased the vacuum, he was told that if he had that in ?writing? he could submit that as a complaint (as noted above the cancellation date was ?conveniently? left blank) Calls were made to UCFS numerous times and he was advised that the only option was for CR Distributing to ?buy back? the vacuum since he has never used it. CR Distributing has said they will not buy back the vacuum.

    We feel that our son?s efforts to resolve this issue were ignored and that he was misled by CR Distributing. All he is asking for is CR Distributing to honor their verbal 90 day commitment to take back the vacuum.
    - Rod & Vicky H.
  • A
    Downtown Appliance Home Center
    Old dishwasher got VERY sick. We considered repair, but it was getting old so we decided to replace it. A similar model was available at three different places. Downtown Appliance had the 2nd lowest price and we have purchased from them several times over the past 16 years with no complaints.
    - Pete K.
  • A
    Art's Appliance & Furniture, Inc.
    Have been there 3 times recentlyalways can count on being waited on immediatelyalways have great salesalways have friendly staffalways has great selection but mostly great qualityalways has great warrantiesthey work on stuff themselvesfamily owned businesshas been in business for 65 yrsjust wish they had longer hours all week longgreat delivery people too very helpfulworks with you financially as much as they possibly canonly found one item I want to buy elsewhere lately and that's cuz I am wanting an item that they just don't carry its a cheaper made item than they like to carry.
    - Dawna T.
  • A
    I am glad to get service on my vacuum to keep it in running order, because I hate our disposable appliance lifestyle. Every few years, my vacuum needs a little bit of work, and Ennis Appliance is where I go to get the work done.
    They do the work quickly and they're priced well.
    One thing I have to mention is that their location, which is in an older strip mall on Business Loop 70, is full of cats. If you have allergies or an aversion to cats, better stay away. I am not allergic, and I like cats, and I think it's nice and homey that they take in cats who live in the store. I like being able to support a local business that does this. I can see why others would not like it, but there are plenty of antiseptic big-box stores in our town. I will continue to go to Ennis with appliance or vacuum problems, and I will be happy to see the cats there.
    - Abbie B.
  • D
    Sears Stores - Columbia
    We were remodeling my kitchen, and we had to get a new dishwasher. I found a dishwasher that I was looking for in height. The gentlemen there did not exactly have a lot of knowledge about dishwashers.
    - James P.
  • A
    Lowe's Of Columbia Mo
    Their prices are low. Pleased to a point. Had a little issue with the installation. They did not charge me a delivery fee. They took out the old appliances. I did have an issue with the ice maker and they came back over and fixed the problem right away. The cost of installation of the exhaust fan was a little high. 
    - James G.
  • A
    Wolfe Construction & Home Repair, LLC
    - Marlyn W.
  • A
    When you talk to them, they can answer your questions. They are very knowledgable and down to earth. Easy to understand. They take the time to explain every feature when they install an appliance.
    - Dale C.
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Kitchen Appliance Sellers in Columbia

Companies below are listed in alphabetical order.

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