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Auto Shop reviews in Clever

  • A
    Thompson Buick Gmc Cadillac
    I purchased a new Buick Verano from this dealer in September, 2014.  It was a very positive experience, with no pressure to make any decision. Denny Highfill, the sale representative, was flexible, patient, and cordial to work with on this purchase; as well as Anthony Jesse, the Business Manager.
    A couple of months later, while on a road trip, my wife detected some wind noise at highway speed around the passenger side window.  I made arrangements with this dealer to have them look at it.  I was greeted immediately on arrival, and directed to a service advisor. The service advisor, Randy Rose, was very professional and responsive.   The issue was promptly diagnosed, and a new window channel seal installed under warranty within an hour and a half.  Randy followed up with a call to confirm that the issue was fully resolved, and that I was satisfied with the results.
    Having worked in a dealership in the past, these types of issues can be very difficult to diagnose.  I was impressed with how seriously they dealt with this; and with the competence of their staff.
    - Ron B.
  • A
    Thompson Buick Pontiac GMC Cadillac SAAB
    We needed to purchase a new car, and had visited a number of dealerships before arriving at Thompson's;  which is a Buick, Cadillac, GMC dealer.  The salesman, Denny Highfill, was patient and knowledgeable of the product line, and appropriately provided input as needed; however, we never felt pressured to make a decision.  We returned the following week, and made a final purchase decision.  The whole purchase process was cordial, professional, and stress-free.  Denny provided a thorough orientation of the dealership's services, and of our new car's  technical and convenience features before taking delivery.  This was one of our best automotive purchase experiences.
    - Ron B.
  • B
    RICK'S TIRE SHOP
    It went very well. They started the job immediatly and completed the job ahead of schedule and did very good work. I have had several jobs done over the past two years, and with one exception, they did very good work. The one job that became a re-do was the air cobditioning compressor. A re-built was installed and failed. The tire shop replaced it under warranty at no charge to me. I have elected to use the local GM deaiership for complicated repair involving hi tech equipment but I continue to use Rick's for everything else.
    - BILL M.
  • A
    Rick's Automotive Inc
    This experience went exceptionally well. Rick's apparently has access to a variety of tire brands, and provided 3-recommendations suitable for my car for me to choose from at competitive prices. I set up an appointment, changing my mind a couple of times on the tires I wanted prior to having them installed; however, the sales representative was accommodating and professional. They honored the estimate to the penny.

    Also, I had previously struggled with some intermittent vibration issues at highway speed ; but after this tire purchase and alignment, the overall improvement in vehicle's handling and smoothness was exceptional. My decision to purchase tires from them was based on prior experience with them regarding vehicle maintenance and repairs; and based on tires I had purchased from them for my 4-wheel drive truck a couple of years ago. Rick's has continued to consistently provide great quality service ever since I began taking my vehicles there several years ago; and this was no exception.
    - Ron B.
  • A
    Rick's Automotive Inc
    I enjoy maintaining my own cars, but I also realize there are services that need to be completed periodically by a well equipped facility. During the inspection, I think it's worthy to note that Rick's did not identify any work that I had recently completed, as needing attention; nor had I mentioned I had completed this work. I really didn't realize this until I reviewed the invoice after arriving home. During this visit, Rick's provided thorough discussion and accurate cost estimates for recommended service work. I had all recommended work completed. When I picked up my car, and before paying my bill, they reviewed the invoice with me; and described all completed work that was listed to ensure all my questions were fully answered. I have used this business for the past several years, and have found them to be skillful, trustworthy and professional. I've never had to come back for unresolved issues.
    - Ron B.
  • A
    RICK'S TIRE SHOP
    unknown
    - BILL M.
  • A
    PINEGAR CHEVROLET
    unknown
    - Larry K.
  • C
    RICK'S TIRE SHOP
    .
    - BILL M.
  • A
    RELIABLE SUPERSTORE COLLISION
    unknown
    - BILL M.
  • A
    REPUBLIC FORD AUTO CREDIT SALE
    See above.
    - Donna S.
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Auto Shops in Clever

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