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Find Top-Rated Clayton Carpet Installers

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Carpet Installation reviews in Clayton

Real People ~ Real Reviews ~ Real Results

  • Rachel was superb. She was attentive to my needs and Key Carpet worked hard to accommodate my budget in the best way possible. The installers (Wes and Cam) were on time and worked hard to get the job done. Thank you!
    - Frances P.
  • He showed up when he said he would. He charged me what he said he would. He did a clean and professional job, and he came out on a Friday night and saved our carpet. I could not have asked or expected more. I never used him before, but now I will never use anyone else.
    - Jerry K.
  • A sewer backup caused a small flood in my basement and we had to remove carpeting in the finished portion of the basement.  I found Key Carpet on Angie's List and asked if they could come out to my house and provide samples and a quote for new carpet installation.  The rep came out days later, provided samples and invited us to the warehouse to look at more possibilities.  We picked a carpet and scheduled an installation.  The installation went great and the carpet looks fantastic.  The whole process went smoothly and we are happy with the result. 
    - Alex B.
  • Everything went according to plan - Ray was great in working with us to find the right carpet for our needs (and in our budget), and everything was done on schedule.  Even some carpentry work (doors refitting) was done and cleaned before they left.  Just a great experience.
    - mark t.
  • Walked into the store on a couple of occasions. Had help finding the carpet I had seen online and was looking for. 
    On second occasion I checked the pricing, comparing to other estimates and found it was competitive. 
    Ordered. It came in at the time promised. The contractor recommended for installation was good to work with as well, seemed reasonably priced, and did a good job laying it.
    - david and Lori g.
  • Mike Rose, the owner I think, was great. Extremely knowledgeable. Provided as much detail as we wanted about all the samples he showed us and made recommendations. But didn't push his recommendations. Let us make the decision. He was more expensive than the other carpet company, but his professionalism, knowledge and general demeanor made it worth it to use his firm. I highly recommend Classic Carpet.
    - Barry M.
  • In spring 2013 I had Jack from Folkweave handle the new floors in my whole-home renovation. This aspect of the project cost more than $20k.
    I cannot recommend their work.
    The unfortunate experience we endured was a perpetual 'over-promise and under-deliver' one. We have buckling wood, uneven sanding, footprints-in-finish, and no transition out our front door. Jack had agreed to come back to my house during a family vacation last summer to repair two of the most egregious mistakes and ended up exasperating them. Furthermore, we can see instances where the stain and/or finish were unevenly and hastily applied leaving a permanent spilled or stained appearance in spots.
    Since August 2013 I have heard nothing further from Folkweave.
    - Robert M.
  • Fantastic. The tile was laid and the carpet the day after. They were flexible in working to make sure they came in as soon they could after the asbestos tiles had been removed. They came back to repair a couple of places on the tile where the grout had separated. They were very helpful, very responsive, and very easy to work with.
    - John & Maggie H.
  • Folkweave's products and prices were comparable to those of two other companies that bid for our work. However, we experienced water damage in the lower level. Folkweave was the only company that would work with our contractor to remove the old carpeting to make way for the foundation company to repair the damage. Folkweave coordinated with the other contractors and delivered and installed their product in a timely manner. For example, they installed the bedroom carpeting while we were waiting for the foundation work to be completed. They removed the moldy downstairs carpeting to prepare the area for the general contractor who removed some of the wallboard, baseboard and insulation, and for the foundation company to repair the leaks.
    We were impressed by the pleasant and cooperative attitude of the Joerns. Jack visited our home and made good suggestions in addition to providing bids for the work. We were impressed by the friendly and hardworking installers. They did an excellent job of installing and were very careful in moving our furniture. They went the extra mile: when rust was discovered at the base of a steel file cabinet, the men cleaned the carpeting and the cabinet thoroughly. When they were removing the moldy downstairs carpeting they also removed a mattress and box spring that had been damaged by the water - at no extra charge.
    Folkweave did its best to help us through a very unpleasant and expensive experience.
    - GEOFFREY M.
  • They were very conscientious and thorough.  They were accommodating to my family's needs for privacy and my preferences for their working hours.  All tools and equipment were always out of our way and they made sure to put all furniture in their proper places.
    - Chris H.
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Carpet Installers in Clayton

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