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PermaSeal

Angie's List since December 2015

B Rated | 10 Reviews

Description

Sealing concrete and wood structures comes easy for us at PermaSeal. Contact us today in Chesterfield, MO, so we can get your project started....

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Mark Hicks LLC

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All associates are employees and not subcontractors. We carry General Liability and Workers Compensation Insurance. No money is required up front, only on project completion. Lien waiver is provided upon job completion. We accept cash and checks drawn on local banks.

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Verified Reviews

A few reviews for this pro…

F

RATED

06/05/2020

DO NOT get your deck treated with permaseal! Our deck is less than 5 years old and WAS in great shape. We believed that we could preserve the look of our once beautiful deck with this company. They showed us before and after pictures of many decks. They claimed that we would never need another treatment on our deck ever again. We bought into it and 9 months ago got our deck permasealed. Now it is ...

DESCRIPTION OF WORK
Deck Sealing

CATEGORY deck cleaning

SERVICE PROVIDER RESPONSE

Dear Mr. [Member Name Removed], Thank you for your comments and yes we are a one time application protecting your wood from rot or decay for at least 25 years! Please recall our formal written agreement of exactly what we do. We clean your wood before sealing with a citrus cleaner to remove the fungus that will cause the wood to rot over time. We then apply our penetrating silica based sealant thu...
F

RATED

04/13/2020

They quoted us a price of $8,000 and then changed the price after the three day cancellation to double and charged our credit card. When we called they refused to refund the money. Now they have $8,000 of my money and I just don’t want this to happen to others.

DESCRIPTION OF WORK
Con Artist

CATEGORY deck cleaning

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], We do not have a customer in our system with your name, perhaps the contract is under another name? In any event, if you do have a contract with us it clearly states the total amount of the contract, the 3 day right of cancellation is also there. It is illegal to change the contract amount at any given time after it has been executed, if you are under contract with us I...
C

RATED

09/14/2018

The representative came out and advised that basically my deck wasn’t a big enough job and that their minimum job cost would be $1200. I wouldn’t have an issue with the price since it would be good for many years but I was told they wouldn’t be able to do the job! It must be nice to be able to turn down business!

DESCRIPTION OF WORK
I wanted to have them permaseal my 12x12 deck

CATEGORY deck cleaning

SERVICE PROVIDER RESPONSE

According to our records this customer had a stain on the deck that we could not remove, thus we could not do the project to our satisfactory standards to ensure a great outcome.
A

RATED

06/21/2018

We were so satisfied with PermaSeal, their work, and employees! The office staff was very helpful with setting appointments, and answering our questions. They then came to give an estimate, and shortly after to do a fantastic job sealing our deck, and making it look beautiful! We would recommend them to family and friends anytime!

DESCRIPTION OF WORK
Sealing our deck/patio

CATEGORY concrete driveway,deck cleaning

F

RATED

06/18/2018

I called them and left 2 messages to try and get someone to come and give a bid for sealing my deck. I never got any response. I understand that summer is certainly their busy time, but that's no excuse for not bothering to return a phone call.

DESCRIPTION OF WORK
Deck sealing

CATEGORY concrete driveway,deck cleaning

SERVICE PROVIDER RESPONSE

All our voicemails get stored in a cloud based application and searching back through 6/1 we are unable to located the mentioned voicemails. We typically have 30-40 after hours voicemails daily and we try to be very diligent with them as it is a very important part of our business. Our toll free number is 844 481 6862, office hours 8 am - 5 pm.

Services Offered

sealing concrete and wood structures

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
No
Warranties
Yes