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There are 56 highly-rated local home cleaning services.

House Cleaning reviews in Chesterfield

  • A
    Sparkling Clean Maid Service
    Great responsive service. One time someone who cleaned didn���t do a great job. Notified company and they quickly corrected sending someone out to re-clean that week. All other times the cleaning has been excellent.
    - JOSEPH S.
  • F
    Dazey House Cleaning
    Owned agreed on at least 2 cleaners, only 1 showed up. Called owner she said the reason only 1 man sent was because HE wanted to clean all by himself. Well that's great for him, but meant I had to stay over 4 hours!! She knew I was staying & this needed to be a fast clean w/ at least 2 people. Owner totally disregarded this without telling or at least asking me. Cleaner was slow but decent, but half of the agreed upon cleaning was never done. Kitchen floor & sink not cleaned. How does dirtiest floor & sink in a house not get cleaned by a cleaning service? Master bedroom was vacuumed and nightstand cleaned, nothing else touched. Master bath tub and surround never cleaned, a plant prevented cleaning. Really? 1/2 bath looked uncleaned, but toilet paper was folded into a point. The entire family room was forgotten. After 3.5 hours I had to get to work. Linda defended cleaner, said his leaving 45 minutes early was what prevented the job from being finished. I don't see how 1 man could have cleaned a family room w/ hardwood floors & everything in it, a 1/2 bath and then finish cleaning the kitchen, the master bed and the master bathroom in 45 minutes. Incredibly owner said he would have. This was 1st cleaning, owned said sending 2 people for about 2 hours, 15 minutes to clean 3 rooms, a full bath and half bath, for approximately $225. I was charged $175 instead of $225 because I couldn't stay over 4 hours. Owner should never have allowed employee to make decisions doubling the time and forcing me to change my work schedule. Owner didn't acknowledge how doubling time might effect customers and she didn't accept any responsibility for the slow incomplete work. A simple I'm sorry would have been nice. I can't recommend Dazey Cleaning.
    - sue s.
  • A
    Marcela's Cleaning
    Marcela was great to work with and very flexible with several date changes from me. On the final date, her team arrived on time, were pleasant to have in my home and went straight to work. When they were done, everything was clean and they made the carpet look great! I will definitely use them again. Thank you to Marcela and your team!
    - Laura F.
  • F
    Dazey House Cleaning
    To clarify, we had expressed displeasure with the deep clean for an additional charge at the outset because of the many promises outlined in the deep clean went unaddressed. (Too many to list). On our next to last cleaning the master bathtub was untouched, floors sticky, and we've consistently had an issue with streaky glass throughout the house that seemed as if it were done with a greasy rag. We were promised a thorough follow up deep clean, and visit from a supervisor to ensure a proper job had been done. Neither of those things occurred, and upon the cleaning individual leaving, we received the below email from the owner. Apparently high standards are not their priority, and I'm sure for the same money from us (the client) they can take on a household with lower standards. If you proceed with this company, highlight the promises vs the delivery of service, and hold them accountable. Mediocre results and service don't cut it for us. Perhaps this is just how they chose to treat us as clients and not reflective of their overall business. I've dealt with business and vendors that flip your high expectations back to you as being labeled "high maintenance". Yes. We have high expectations of ourselves, and people we pay money to do a job, but we always maintain reasonable expectations, while expecting improvement from feedback. In our personal and professional lives, we've utilized many cleaning vendors, and this is the least favorable experience we've had. Per the message below, they can't take on any new clients at this time, so I'd suggest shopping for other services. From the owner: "Hi Felesia, I know your cleaning went well today. I have some bad news, I lost two of my girls this week and I will not be able to service your home. We are hiring now and once we find the right candidate they go through extensive training up to a month. I dont feel it fair to you for us to send in a new tech that is not skilled. I hope you find someone else and are happy with them. I can call you in a month or so if we have hired and are capable of servicing you properly. You are valued, and I appreciate you. Best, Linda Dazey Dazey House Cleaning LLC 314-898-3524"
    - Felesia S.
  • A
    You've Got Maids
    Our house always looks great after the you���ve got maids crew is finished. The workers are so professional and friendly and leave the house looking wonderful. Even after my 18 month old grandson is here and anxious to be their helper. They are great working around my barking dogs. I highly recommend this company
    - Mary R.
  • A
    Wall 2 Wall Cleaning Services
    Missy and Andrea came to my house today to do a deep clean. Over the past several weeks I have had contractors in the house doing a variety of jobs. As a result I needed someone who could spend the time to clean thoroughly. Missy and Andrea of Wall to Wall arrived at 8:30 and left at 2:30. They did an amazing job. They got right to work and never stopped until the house sparkled. The next time I need the house ���detailed��� I will call WallToWall and I will ask for Missy and Andrea!
    - Susan T.
  • A
    Steri-Clean Missouri
    It was hard for me to clean out my moms house after she passed, so i was thankful they were able to do it for me. They seemed to work pretty quickly to make it thru so much trash, but they did find some of my moms jewelry and some old family photos which was nice. It took them two days total to clear out and clean her house.
    - Doug G.
  • B
    Extra Step Cleaning LLC
    Disappointed. The team did a decent job of cleaning overall but the service was subpar. This company does not work weekends and only offers services from 8-4pm. The limited hours made scheduling services a hassle. The team refused to clean windows despite such an exclusion not being listed in the terms of the cleaning package purchased. And the team didn���t do the best job dusting. Overall just plain disappointed.
    - Ashley Nall S.
  • A
    Marcela's Cleaning
    One day prior to arrival, Marcella came to inspect what needed to be done, and give us a quote. A crew of 3 arrived right on time. They spent 2.5hrs cleaning. Cleaned the Downstairs half bath first as I requested, so the Wife and I could spend the entire time, out of the crews way, in our basement, resting. The crew of 3 exceeded my expectations, leaving our home clean and fresh. In Our kitchen the wood floors (and moulding), countertops, oven-top, microwave, were spotlessly clean and fresh... they also cleaned off dishes left in the sink... emptied all the trash throughout the house, carpets never looked better... and the bathrooms were spotlessly clean. I would definitely use Marcella's again. The cost was slightly higher than the bid of $180... but the difference in the peace of mind I had, was well worth the extra cost. Payment was asked for in cash or check, but I was so disheveled from the hospital experience, the crew was able to accept my credit card over the phone. Wonderful experience, will definitely use again.
    - Mike O.
  • D
    They are extremely expensive for first clean. I have a small home and they only cleaned 2 bedrooms, and 2 full baths and one half bath. They charged me over $350 for the first clean in which the supervisor told me that they were training someone that day and it took extra time to redo what she did not do correctly. So, essentially, I paid for her to be trained. The second time they came, they brought another trainee and broke two items in my home and charged me $10 extra for putting new sheets on the bed (not mentioned as an extra charge). The total for the second cleaning was $173. They are way too expensive for cleaning a home, and how well they do it. After almost spending $500 for two cleanings, it was definitely not worth it at all. I was extremely disappointed. Overcharged and underdelivered service...and very frustrated.
    - Kim G.
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Home Cleaning Services in Chesterfield

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