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Deck And Porch reviews in Chesterfield

  • A
    Quality Carpentry and Remodeling LLC
    The process went very smoothly. Tom was quick to get started and completed it quickly while doing a great job. Tom was very professional and friendly. He explained a lot about how he was building the deck and the materials used. We are very impressed with him and would recommend his services to anybody.
    - Jon B.
  • A
    Artistic Decks
    Derrick and his team did a great job replacing our original wood deck with an Aztec composite deck system. They were efficient, timely and very professional. We had Artistic decks create flagstone steps and a walkway with landscaping that connected our front driveway to the backyard deck and original paver patio. Derrick made sure all paperwork required was complete and all inspections were approved without concern. I highly recommend Artistic Decks for your next deck project.
    - JOHN B.
  • D
    Chesterfield Fence & Deck Company
    We shopped around for decking companies in December '17 to build a screened in sun room. We settled on CFD because of their reputation. Our experience with the company has been nothing short of a nightmare. Early in the planning phase, they had multiple instances of lost paperwork that I had to resubmit. Construction started late May '18 with an estimated completion of three to four weeks. As of this posting, the project is still not completed. During the first week of construction, the crew built our deck to the wrong size. I sent multiple emails and called multiple numbers to raise a red flag. The crew proceeded to drill the post holes in the incorrect location the following day. It took more phone calls to finally halt construction so that we could review the build with the salesman and project manager. CFD did redo the sizing so that the deck constructed matched the drawings, but we are now left with a torn apart patio beneath our new deck.. After this issue was resolved, we had numerous issues with communication and scheduling. I truly believe that if I did not call the scheduler every day to get a status update, our deck would still be in the beginning phases. During these calls, I would get numerous excuses as to why the crew was not scheduled to our project, but no timeline on when they would continue work. Recently, I was told that the project was at full completion, and was ready for the final walk through. When I completed a personal inspection, I found multiple issues with our supposedly complete project. I found areas with nails protruding, multiple pieces of fascia that had large gaps, an unfinished part of siding that would have allowed rain water to run into our house, and a large kink in the newly installed gutter downspout. As of this posting, I am still waiting on the company to finish up a couple of the items. The last item that I found unacceptable was that I had to ask the construction manager to have the crew clean up. It should go unsaid that a construction crew should clean up after themselves at the completion of a project. The decking boards were covered in mud, the siding had a red pigment smeared on, the ceiling panels had a black substance, and there was debris all over the place. They came out to "clean up", and then I had to still do about 4 hours of cleaning to get all of the mud, red pigment, and black substance off of the new deck. As of a month ago, I had a ladder go missing. CFD said that they mistakenly packed it onto their truck, but has not made any effort to return the ladder to my property. This project has been marred by a lack of communication, a startling neglect of quality control, and a clear disregard for customer satisfaction.
    - Jacob G.
  • A
    Laspina Construction
    Vince is a person easy to work with. He knows what he's doing. The column was finished to match the other three, and looks no difference. The down sprout was re-attached to the column. We are happy with his work. Thank you Vince for the nice work!
    - Christine Y.
  • A
    David and his crew were awesome! They did a fantastic job building the deck and kept the work area as tidy as possible at the end of each work day. The addition of lights into the handrail and the picture frame border were details added into the project that I never would have considered as an option. They really help to make the deck much more than just a deck... it's a piece of art. And my condo association no one has a better looking deck than I do now. David has some spectacular and simple design ideas that really take it to another level.
    - Jacqueline D.
  • A
    Midwest Concrete & Const Inc
    From bid to completion, Midwest was very responsive and kept us updated and informed. They built our new deck in the coldest part of the winter and replaced our patio and driveway with a new, dyed, exposed aggregate concrete that is beautiful. Extras that were not in the original bid were also priced fairly and any issues found were discussed with safety and price in mind. We are very happy with our choice and highly recommend Midwest to all who ask.
    - Robert H.
  • F
    Joyce Factory Direct of Saint Louis
    The patio itself is fine but the lighting has been a nightmare from day 1. We specifically told Marty that we would only do lighting if the covers were flush with the ground to avoid a tripping hazard since we have very small children. Instead they installed metal cover that stuck up about 3 inches and were open to the elements so the transformer blew with the first rain. The transformer that is installed in our basement ceiling instead of outside - a complete fire hazard as told to me by the electrician they contracted to install it! That was FOUR YEARS ago. Since then I have called and called and worked with several different individuals - the latest Misti - who all have told me they are responsible for fixing the problem but there is one excuse after another as to why it hasn���t been fixed. That is when they call you back at all which is rare. Marty told us multiple times during his sales pitch that you could speak to the owner at any time but when I asked to I was told he does not sit down and take time to talk with customers. The latest I���ve been told is they aren���t taking any service calls right now because they are having cash flow issues. So I would warn anyone thinking of using them not to. They will take your money and you won���t see them again - even when they openly admit they performed sub standard work and need to fix it.
    - Keelyn S.
  • A
    Betterbuilt Decks & Porches LLC
    I worked with Aaron Brown and he was great. Every deck company that arrived onsite for a quote told me the entire deck needed to be replaced for $6k plus. I called Betterbuilt and spoke to Aaron. Aaron was the only one that came up with ideas on how to repair the deck and improve it. The deck turned out amazing and consistently get compliments on how great it looks. I will recommend Aaron and Betterbuilt to any of my family and friends who need a trusted contractor for deck repair.
    - Robert B.
  • A
    Mark Hicks LLC
    Service went very well. He was very professional, experienced and knowledgeable. They were expensive but they were very open explaining what it will cost upfront. So we knew before we got into it what it will cost. The new wood needed to be treated in 6 months and again we knew that there will be an additional cost.
    - DIANE G.
  • A
    G & P Concrete Inc
    Shawn came out and did an estimate and told us when they could get it done. They showed up right on time and got it all done in TWO DAYS! I've never seen a crew work so hard or do such a great job as long as we've been homeowners. And when they were done, they cleaned up spotlessly. We got a concrete driveway with a border, and it looks great! And we've seen quite a few people slowing down to look at our beautiful new driveway. Two of our neighbors came by to ask us about it and it was so obvious they were jealous. One even said that we shouldn't have spent that much money on a driveway. I told him that "It's only money!" Little did he know just what a great deal we got. We just can't tell you enough how much we love the job Shawn and G and P Concrete, Inc. did for us. We would definitely hire them again without hesitation.
    - Dave S.
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Deck And Porch Contractors in Chesterfield

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